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Dropbox Sign (formerly HelloSign) Reviews & Product Details

Benjamin B.
BB
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dropbox Sign (formerly HelloSign)?

We chose Dropbox Sign over other similar applications because of it's stragiht forward approach to templating PDFs and collecting document signatures. In particular, we wanted to have multiple users, and be able to quickly get our legal documents signed without much hassle or management. Dropbox Sign has allowed us to effectively manage our signatures and we can't ask for much more! We use it about 3-4 times a month for external signatures from our clients and partners. We also trust that the signatures are verifiable and secure. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

Dropbox Sign is purposefully simple - so if you have larger documents with multiple signature pages or you need to manage hundreds of documents it might not be the right choice. But honestly, we're here for its simplicity. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

We need to sign legal documents with our remote clients and vendors, and Dropbox Sign allows us to quickly and verifiably get these documents signed and exchanged. Review collected by and hosted on G2.com.

Dropbox Sign (formerly HelloSign) Overview

What is Dropbox Sign (formerly HelloSign)?

Dropbox Sign (formerly HelloSign) is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box. Sign faster. Dropbox Sign helps businesses sign contracts 80% faster, on average, than traditional paper-based contracts that take on average 15 days to sign and return. Increase document completions. With features like tracking, automatic reminders, and mobile signing, Dropbox Sign has improved document completion rates by up to 96%. Send agreements fast. An award-winning, intuitive interface combined with features like templates and data validation means Dropbox is fast and easy for anyone to send agreements for signature. Work from the tools you love. Dropbox Sign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, Microsoft Word, so you can send documents for signature directly from your favorite tools. Automatically file and store agreements. Automatically save signed documents and find them anytime in your preferred cloud storage, whether that’s Google Drive, Dropbox, Evernote, Box, OneDrive, or SharePoint. Make every agreement court-admissible. Every Dropbox Sign agreement is affixed with a court-admissible audit trail, which protects all parties and reduces remediation costs and legal challenges. Keep everything secure. All of your documents are kept private using encryption both in transfer and at rest. Add deeper functionality. The Dropbox Sign API embeds robust eSignature functionality directly into your app, workflow, or website. Features like embedded signing, custom branding, and embedded templates create a truly seamless in-product signing experience. An exceptional developer experience and dedicated API support team means you get a secure, reliable, and feature-rich signature experience with an average implementation time that’s over 2x faster than the industry average.

Dropbox Sign (formerly HelloSign) Details
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian, Chinese (Simplified), Chinese (Traditional)
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Product Description

Fast, Secure, and Legally Binding eSignatures for Business

How do you position yourself against your competitors?

-Unlimited Signature Requests —With Dropbox Sign there is no worrying about overages or sending out too many signature request. Customers can send without limits and always will have as many signature request as they need.
-Ease of use —for admins, users, and signers. Dropbox Sign is easy to implement, use, train, administer, maintain, and configure.
-Unmatched time to value —start using the Dropbox Sign web app in just a few clicks. Integrate the Dropbox Sign API 2x faster than the industry average.
-Pricing —Dropbox Sign is a cost-effective alternative with flexible contracting, bundle pricing with Dropbox products, and total price transparency
-Integrations —Dropbox Sign has fully embedded deep integrations with several CRM and Cloud Storage vendors including; SalesForce, HubSpot, Google, Microsoft, and Dropbox


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,644,140 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Michelle H.
MH
Overview Provided by:

Recent Dropbox Sign (formerly HelloSign) Reviews

liz M.
LM
liz M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy and Fast to Use. Reliable!"
Very easy to get docs signed. Knowing they are safe and I don't have to use my own hard drive space to store them! I use it daily! Tons of amazing ...
IS
Irene S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent and cost effective."
It's easy to use. Just click on the blue boxes. It's affordable as a small business.You can connect it to Google Drive for organizing.
Janella S.
JS
Janella S.Enterprise (> 1000 emp.)
5.0 out of 5
"DropBox Sign is Awesome!"
I love the fact that Dropbox Sign is a very user-friendly interface. Anyone could use it and I love the updates that I receive in my email. Month...
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Dropbox Sign (formerly HelloSign) Media

Dropbox Sign (formerly HelloSign) Demo - Sign Docs Directly From Microsoft Word
Dropbox Sign allows users to send document for signature from Word.
Dropbox Sign (formerly HelloSign) Demo - Set Up Once and Use Repeatedly
Streamline every signature request by turning your most frequently used documents into Dropbox Sign Templates.
Dropbox Sign (formerly HelloSign) Demo - Intuitive Workflow
Seamless eSignature Workflows
Dropbox Sign (formerly HelloSign) Demo - Upload, Enter Info and Send for Signature
Add legally binding eSignatures to your documents by typing, drawing, or uploading.
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Video Reviews

2,253 out of 2,254 Total Reviews for Dropbox Sign (formerly HelloSign)

4.7 out of 5
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Dropbox Sign (formerly HelloSign) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Dropbox Sign (formerly HelloSign)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IS
Chief Executive Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dropbox Sign (formerly HelloSign)?

It's easy to use. Just click on the blue boxes. It's affordable as a small business.You can connect it to Google Drive for organizing. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

The click to sign box should be easier to identify by changing the background of the box. There should be an option to send by text to sign. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

Each month we have to send 100s of documents for approval. Dropbox Sign allows us to do this easily. Review collected by and hosted on G2.com.

Lisa P.
LP
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dropbox Sign (formerly HelloSign)?

The best thing about this is that it automatically saves the signed version directly to your Dropbox in the same folder, so there is no need to download a copy each time. There is also a feature that allows you to notify a third party when the document is signed. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

I have used this program for over a year. The older version worked well, but ever since the update that was installed a couple of months ago, there are so many glitches that are still unresolved.

1) When you drag any box (date signed, full name, textbox, etc.) over to put it on a line where you or your client should fill in any information, the text automatically appears in an oversized textbox, with the text floating in the top left corner, never actually on the line. When you hover the box over the line, it appears to fit directly where you want it, but when you place it, the text floats up to the top left, off of the line, so you have to adjust its position every time after first placing it.

2) I always type my name as the signature. In the edit box it shows up fine, but a tiny bit of the first letter is always cut off when I place my signature on the actual page.

3) The initials are always WAY too large to be put on a line the size of an average document. I resize them every time.

4) The copy/paste function is messed up. For example, I use contracts that have a line for clients to initial at the bottom of each page. I resize the initials on the first page then hit Ctrl-C. As I scroll down to the other pages in my document, my screen has to be in a very specific place on the page in order for the CTRL-P function to work. For example, if I am showing the top part of a page but the bottom right corner, where I want the initials box to be copied, is not in view for lack of scrolling down all the way, it will not paste. If I scroll down to where I can just barely see the bottom right corner, it works. However, if I scroll too far past the bottom right corner, barely onto the other page, the entire document goes blank. When this happens, I have to CTRL-Z to go back, at which point the paste command no longer works, and neither does the copy command when I try to go back up to copy the original intials box. The annoying fix in this case is to undo the attempted paste, create a new initials box since it no longer allows me to copy the first one, resize it because as I mentioned it is always disproportionately large for the page, hoping that it is close enough in size to the first box I created, and go down from there to paste it on each of the following pages. There should be an easy duplicate on each page option, or at the least, these glitches should be fixed.

5) I wish there were a way to view any document I pull up in a certain preset format. For example, because of the huge size of the signature box, I usually opt for "Fit to Width" at the top right. This is just another step I need to take with every document that could be easily fixed with preferred settings options.

6) I would like to see a quick option to add lines for signature for those contracts that I receive that do not already have signature lines. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

This used to be the perfect solution for what I needed but with the glitches, it is getting more annoying to keep fixing everything I have to put on the page. I have one other friend to whom I had recommended Dropbox Sign, but after the update she became equally frustrated and moved on to a different program. Review collected by and hosted on G2.com.

Open Discussions in Dropbox Sign (formerly HelloSign)
Cynthia  M.
CM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Dropbox Sign (formerly HelloSign)?

What's most helpful about Dropbox Sign is that you create your agreement once, and your staff just plugs in the variables, like names, effective dates, etc. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

The only thing I dislike about Droprox Sign is you can't change the variables once you 've sent the item out for signature. Sometimes we'll get a customer who wants to omit a middle name, or add an initial, and instead of fixing it, we have to scrap the whole thing and start over. It's no big deal, but if you're dealing with a customer who's already a pain, having to re-do their contract might make you grumpy for a min. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

Dropbox Sign eliminated the need to meet in person to sign contracts, or mail one and wait for it to be mailed back. We can send out an agreement and get a signature almost immediately. We can then upload a PDF copy into our CRM for later reference. Also, the signed agreement is always available in your Dropbox Sign account. Review collected by and hosted on G2.com.

Response from Jessica Day of Dropbox Sign (formerly HelloSign)

Thanks so much for taking the time to share your experience, Cynthia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing to our product team. Thank you again!

Kristina C.
KC
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dropbox Sign (formerly HelloSign)?

Dropbox sign is incredibly easy to use. I have dropbox set up on my computer so that on a right click drop down I shoose "send for signature" and it launches without having to go to the website directly. My customers find it very sinple to use on their end and it has made obtaining a signature extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

When I request a signature and it sends an email, I wish there was a template for the email message so that I did not have to type it out each time. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

I used to ask the client to sign in person and then scan the document in online. Dropbox sign has saved me so much time and presents a more current and profession feel to my client interaction. This has even been easy for customers who have stated they are not tech savvy. Review collected by and hosted on G2.com.

Janice M.
JM
Independent Agent
Insurance
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Dropbox Sign (formerly HelloSign)?

Dropbox sign has a very easy to follow format. I like that I can save templates (5 is plenty for me) making sending repetative documents quick and seamless. The other advantage is how quickly I can send a template with minimal input to get it quickly to the client. I also think the settings that allows me to set when I receive emails is very helpful in keeping track of outstanding signatures, and receiving status updates. This product is very cost effective which is why I switched from Docusign. I have recommended this product to other insurance agents. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

There is nothing I dislike. The platform is easy to use. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

I have not had any problems with the platform. I like that it is easy to use, so it saves me lots of ton and helps me run my business more efficently Review collected by and hosted on G2.com.

Rita H.
RH
Senior Project Team Administrative Assistan
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Dropbox Sign (formerly HelloSign)?

I feel that DropBox Sign demonstrates an industry standard. We can use the program for the most basic of documents to many complex situations. They have a significant amount of training documents available to show you how to go a step beyond the basics. But when needed you get top notch assistance directly from a representative. It has the ability to customize forms, save templates and so much more that streamlines your work. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

The only thing I cannot do, that I really would like, is to have more than one signer per form for Links. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

We need to have multiple people sign consent forms remotely. With Dropbox we can send them a link and we get the form returned to our emails as soon as the person signs. This is just one feature, but the most used on my part. Review collected by and hosted on G2.com.

PM
Office manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Thank You page
What do you like best about Dropbox Sign (formerly HelloSign)?

I like that all you have to do is mark where clients are to sign and it is so simple - almost 99% of client's know - understand what needs to be done because of the simple instructions. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

There is nothing I can think of. It is easy to use and I do not have a problem with using them or sending to clients. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

They make it easy for us to have client's sign the necessary paperwork for their cases. Review collected by and hosted on G2.com.

Gary P.
GP
Global Vice President of DTC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dropbox Sign (formerly HelloSign)?

I have used Dropbox Sign since before it was owned by Dropbox and it seems to have always been solid. With the move to Dropbox the deliverability of the emails seems improved and overall the functionality remains robust enough for day to day signatures. It's fast and efficient for getting through a e-sign process. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

The system works pretty much as expected and has the same basic signing features (ordering, variable inputs, multiple doc type uploads, etc) as competitors. The Google Docs plugin, however, has been improved but still isn't up to par. It doesn't remember past contacts for signature so it's cumbersome to use for quick revisions which is the entire point of a plugin vs the website. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

Quick & easy client signatures and vendor to client bridge for important documents. Review collected by and hosted on G2.com.

JR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dropbox Sign (formerly HelloSign)?

I love that it's very intuitive and easy to get documents to the right people for signatures. It's also very easy for the client to sign, date, or initial because the document won't complete until they've done each one. We sometimes have tech challenged clients and this process can be done on a mobile phone too. We frequently utilize the program due to our clients distance from our design cener. Customer support is efficient, it's easy to implement and integrate within your business. Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

I always have to log in via email. I wish it would "remember me". Sometimes, the application runs slow when downloading the documents for signature, but you just have to be patient. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

When a client lives further away from the design center or for phone orders. Review collected by and hosted on G2.com.

Stephanie D.
SD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dropbox Sign (formerly HelloSign)?

I like how simple it is to use, and how quickly customer support is there to help when I need it. It has so many different features and very easy to make it apart of your everyday process. I use dropbox sign everyday to help me and my business. I love how it updated me when clients sign so I can stay on top of my work. The templates make it easier to navigate through the process rather than uploading one each time! Review collected by and hosted on G2.com.

What do you dislike about Dropbox Sign (formerly HelloSign)?

The only think I do not like is how I cannot edit the templates I upload. Review collected by and hosted on G2.com.

What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?

It is benefiting me by how easy it is to use and how my clients enjoy using Dropbox sign. Review collected by and hosted on G2.com.