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DreamHost Reviews & Product Details

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DreamHost?

The support I received with migrating my website. I worked with their professional services as well as using the support chat and ticketing system. I am pleased with how the process went, took a little longer than expected but only because I tried to do it myself first. Should have gone with professional services from the beginning, they were fantastic! Their support chat and ticketing also responded promptly to questions. I like the DreamHost web portal, it is easy to navigate and gives me access to everything in one place. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

Wish they had phone support. Sometimes, it's just better to talk to someone. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

My previous web host had outdated servers, and unresponsive tech support. Now that I have migrated my site to DreamHost I know that my WordPress blog is running on the most up to date version, along with the latest PHP. Review collected by and hosted on G2.com.

DreamHost Overview

What is DreamHost?

DreamHost offers advanced web hosting services—from shared hosting to cloud hosting. Rated the #1 hosting service three years in a row by PC Magazine, DreamHost offers excellent uptime, powerful security, a strong commitment to customer service and a passion for privacy. Services include VPS hosting, dedicated server hosting, cloud computing and domain registration. DreamPress offers extreme high performance managed WordPress hosting that is easy to use and simple to get started and is recommended by WordPress.org.

DreamHost Details
Languages Supported
English, Spanish
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Product Description

Shared web hosting is an affordable, quick, and easy way for you to get your site online. Inexpensive, reliable, and feature-filled!

How do you position yourself against your competitors?

DreamHost is fanatical about customer privacy and security, significantly more so that other hosting providers. Also, being privately held, we can focus on both short and long term objectives to better serve our customers. We are 100% focused on delivering excellent open source solutions to provide affordable and cost effective web hosting services that does not cut corners. We also offer our customers excellent technical support to insure their successful online presence.


Seller Details
Seller
DreamHost
Year Founded
1997
HQ Location
Brea, California
Twitter
@DreamHost
31,407 Twitter followers
LinkedIn® Page
www.linkedin.com
263 employees on LinkedIn®
Description

Leaders in Managed WordPress hosting, DreamHost gives people the tools to own their online presence. We believe in the power of the Open Web and the people that make it happen. Visit https://www.dreamhost.com/ for more information.


Garrett P.
GP
Overview Provided by:

Recent DreamHost Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Beautiful website!"
Great customer service and excellent designers.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Muy satisfactoria"
Mi experiencia de renovación de la web ha sido muy satisfactoria. El trabajo de Nusrat Saikh ha sido excelente.
HN
Helen N.Small-Business (50 or fewer emp.)
5.0 out of 5
"My Experience with DreamHost"
My experience with DreamHost professional services was excellent. I had an idea for a blog to help people but had no idea how to make this a realit...
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Video Reviews

136 out of 137 Total Reviews for DreamHost

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136 out of 137 Total Reviews for DreamHost
4.0 out of 5
136 out of 137 Total Reviews for DreamHost
4.0 out of 5

DreamHost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DreamHostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HN
The Merrow Group LLC Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DreamHost?

My experience with DreamHost professional services was excellent. I had an idea for a blog to help people but had no idea how to make this a reality. The team took my input and suggestions and created a beautiful website for me to put information out. Also, they gave me a great tutorial video for me to manage the website and make changes and uploads as needed. I recommend DreamHost. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

Throughout this process, I have not found anything I dislike. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

I had an idea for a website to write blog articles about legal guardianship, probate, small business ownership among other things but I had no idea how to create a website for me to post the infomation. The team was able to make my ideas a reality. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DreamHost?

Mi experiencia de renovación de la web ha sido muy satisfactoria. El trabajo de Nusrat Saikh ha sido excelente. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

La verdad es que la experiencia que he tenido ha sido totalmente positiva y no podría decir nada negatvo. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

No encuentro ningún problema Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about DreamHost?

Great customer service and excellent designers. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

Sometimes I forget to renew my domain and the emails sent by Dreamhost could have an urgent reminder in the subject line to renew my domain asap. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

Redesigning my website when it was hacked. Nusrat and her team are awesome! Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DreamHost?

All of its staff members communicated clearly, listened well, and responded promptly to requests. High praise for the talents and professionalism of Nusrat Hanif! Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

Although it would have been great to pay somewhat less-like other companies charge for quick site development-I'm very comfortable with the value I've received for my money. No other quams to report Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

It's enabling me to reach potential clients. To explain what services I provide and how I do so Review collected by and hosted on G2.com.

ER
web designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DreamHost?

One of the more established website hosting companies, it is super proactive with product updates and improvements and offers good performance and various hosting options for a good price. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

There's not much not to like about DreamHost. We've dealt with many other hosting companies as well, and not many compare with DreamHost. But if I need to pick something, it would be nice for an agency to have a dedicated account/contact person. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

Providing good quality and secure website hosting for a competitive price. Review collected by and hosted on G2.com.

Taye T.
TT
Virtual Finance Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DreamHost?

What I love most about DreamHost is the abilty to host "High Risk" websites, hosting, domains, and superior customer service, just to name a few. Their platform is very easy to navigate, ease of integrations, allowing me to utilize this platform every day for business. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

As of date, there is nothing I dislike about DreamHost. I have good faith I will continue to use their products and services for years to come! Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

Being in the Financial, Tax, and Credit professions, also many times labled "High Risk" businesses, DreamHost, has been the answer to my prayers! DreamHost has been able to allow several companies I own and manage to have an online presence without being interurpted due to industry standards on such companies. This has indeed allowed me to scale my business in a short time. Review collected by and hosted on G2.com.

Martha G.
MG
Captioner/Transcription
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about DreamHost?

I want to share my recent experience with dreamhost.com's services. I found myself in a situation where I needed to move my website hosting to a different provider. I honestly didn't feel comfortable doing it myself so I

They were very profession and kind. Throughout the whole process, they always kept me in the loop of what was happening and I really appreciated that. The transition to their hosting platform was smooth.

For anyone seeking reliable web hosting services paired with excellent customer care, I highly recommend you consider Dreamhost. My interaction with them was a positive and that I think others would also benefit from their services. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

The process ended up taking a bit longer than I initially anticipated. HOWEVER, and I really mean, HOWEVER it was primarily depending on how quickly I replied to their email. So if you're migrating a website with them, make sure you're always checking your messages so you can be updated and provide any information they may need.

They made sure everything was transferred over correctly and seamlessly without my website getting any type of errors along the way. In the end, my website is running smoothly, and there are no hiccups whatsoever. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

I was unhappy with my current hosting provider and the fact the hosting plan that was recommended to me to upgrade to was way overpriced ($100/m for 40GB) for a website I am currently making pennies off. Not to mention, I was having CDN issues for some reason even though my website is very small and doesn't get a ton of traffic. So I searched the web and compared different hosting providers which ultimately led me to decide on DreamHost. DreamHost is solving my website hosting issues and I am very happy with their services. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DreamHost?

The team made us priority when it came time to migrate our WP site, and saved my job! They were helpful and communicative. I appreciate Muhsin and his team greatly. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

The inital process of moving the WP website was confusing and we fell far behind schedule because directions weren't provided. Once we got going, everything was fine. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

Making the website easy to transfer and then easy to edit with the WP plugin is extremely helpful, and the support team is very responsive. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DreamHost?

The website migration team was super responsive, fast, and comprehensive. While we had some confusion and questions on our end, they were able to resolve everything no problem. Very happy with our experience so far and looking forward to our continued experience with DreamHost. The live customer support chat option combined with the price structure options is perfect for our small business' website. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

I understand why, but it would be nice to be able to schedule a virtual call to coordinate with the support teams. We did have a bit of back and forth because of our lack of knowledge. While the issue was eventually resolved, it would have made the process more streamlined. Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

Cost. Review collected by and hosted on G2.com.

Enrico U.
EU
Head of EMEA Field Marketing: Northern Europe (UK Nordics, Benelux, DACH), CEEMEA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DreamHost?

Very Little. The only thing I can say is they have a done a great job marketing themselves via influencers and make it easy to sign up and get started with them. Review collected by and hosted on G2.com.

What do you dislike about DreamHost?

I've used 4 other hosting solutions for my business and while there are always minor snags, I've never encountered so much instability and lack of accountability than with Dreamhost! After migrating one test site to Dreamhost earlier this year, I've had at least 10 incidents of down time and the worse part what could be called as 'sabotage' or inappropriate behavior from agents who seemed to took matters in their own hands and undermined by site. Despite having an expert team of developers helping me, Dreamhost repeatedly created issues on top of down time issues and even blamed my developers for security breaches. When we asked for proof they never provided anything concrete. Dreamhost simply does not live up to its reputation and has the worse customer service, even if you pay for a more expensive beefier plan like I did! Review collected by and hosted on G2.com.

What problems is DreamHost solving and how is that benefiting you?

They are simpy a hosting service which should, in theory, maintain my site via a VPS so that it passes all core web vitals and fast and up 24/7. I migrated only ONE website to Dreamhost out of 20. One of my top performing sites and since moving to Dreamhost my site has been flagged by GCP and 3rd parties as failing despite having been optimized by experts. Review collected by and hosted on G2.com.