Drata Reviews (1,334)

Reviews

Drata Reviews (1,334)

4.7
1,334 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Drata, which simplifies compliance management and makes navigating the platform straightforward. Many appreciate how it streamlines the compliance process, allowing teams to stay organized and audit-ready with minimal effort. However, some users note that the initial setup can be complex, requiring additional time for integration.

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Sheldon J.
SJ
Sheldon J.
Director, Information Technology
Mid-Market (51-1000 emp.)
"SOC2 Compliance with a little help from our friends."
5/5
What do you like best about Drata?

What I like best is the Integration with MS365, CERTN, Defender, Meraki ect. the automation makes it easier to manage several endpoints and users. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Clearly defined policy renewal steps should be given prior to renewal, simply renewing a policy without updates changes the version of the document eg: 1.1, 1.2 and the tables inside don't reflect the changes. there's no point in doing the renew without updates as the table below has not reflected the version change. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you so much for the insightful feedback! We're happy to hear that Drata's wide variety of integrations have enabled automation that makes things easier to manage for you and your team. We're so glad to be partnering with you and helping you to run an effective and efficient compliance program which enables your business to grow!

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Clear, Concise Compliance Playbook That Keeps Evidence Organized"
4.5/5
What do you like best about Drata?

My favorite part of using Drata is that it provides a clear, concise playbook to work off of when I am going about organizing my evidence for my compliance framework. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The user interface is not always as intuitive as it could be. There are times when I am not sure where to find what I am looking for even after using the site off and on for over a year. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thanks so much for the feedback! It's great to hear that Drata has provided you with clear and concise playbook for meeting compliance requirements, and that you're not playing a guessing game for compliance criteria anymore. We appreciate the UI feedback and will surface to the team internally. Keep up the great work!

Eric L.
EL
Eric L.
Security Engnieer
Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Drata: Simplifying Your Compliance Journey"
4.5/5
What do you like best about Drata?

Drata supports the most common compliance frameworks. It effectively translates compliance requirements into readable control items. Each control item consists of a set of tests that are defined with clear specifications. For example, if an organization wants to adhere to the compliance NIST CSF, personnel responsible for achieving compliance simply focus on the control items of target compliance that Drata organized. Some tests can be shared across multiple compliance frameworks! It is easier for them to implement other compliances more efficiently in the future. Secondly, the most impressive design is the capability of automated evidence collection. With easy configuration on integrations to popular platforms, it can save effort when collecting the evidence of control items. To manage the overall readiness of compliance continuously, Drata provides efficient monitoring of controls, the status of tests, and the integrity of essential evidence. It provides users with real-time status and benchmarks in the dashboard. That helps internal or external auditors to track progress, identify gaps, and demonstrate compliance to key stakeholders. Finally, when I was new to Drata in the beginning, the Drata support team consistently delivered effective solutions to customer issues. The experience of customer support really touched my heart. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The automated evidence-collection feature is a very productive design. However, it has both pros and cons. The limitations on integrations may become a burden if the target platform is not on the support list. Another thing that needs to be improved is the instructions for fixing the failed/error tests. Sometimes, I can not directly understand the root cause of the failed test. I hope the error information or solution instructions become more transparent or readable. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
TC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Simple, Straightforward Design with Engaging Gamification"
5/5
What do you like best about Drata?

Simple & straight forward design. Easy to understand what I need to do. And what's my responsibility. Easy to sign and consume info. I like the gamification as well. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Sometimes it's difficult to understand just how much signatures one need to go through, it's duteous and tiring to go over paper works- especailly important ones. So I'd have loved to have a AI summary or maybe highlighting of certain areas that I would need to focus on. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Hi there! Thank you so much for the feedback! We're glad to hear that you find our design simple and straightforward, and that you appreciate the gamification aspect. We like that too! We appreciate your feedback about the review of documentation being tedious, and will keep it in consideration for future improvements and AI features. Thank you for sharing your experience with us!

Marc M.
MM
Marc M.
System Architect
Small-Business (50 or fewer emp.)
"Compliance with Drata"
5/5
What do you like best about Drata?

I feel like it's well organized. Also includes corporate documentation. That is a big help. Review collected by and hosted on G2.com.

What do you dislike about Drata?

There is a lot in there. Sometimes it's hard to find things. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Hi Marc! Thank you for sharing your thoughts. We're pleased to hear that Drata is assisting with your SOC 2 and HIPAA compliance needs. We appreciate the feedback around navigation, and will surface to our UI/UX team for you. We'll continue improving and ensuring that you can find everything you need to be successful in your programs. Keep the feedback coming, and keep up the great work!

Verified User in Translation and Localization
AT
Verified User in Translation and Localization
Mid-Market (51-1000 emp.)
"Simplifies Auditing with Minimal Effort"
5/5
What do you like best about Drata?

I like the graphical interface of Drata. It's fairly easy to use, and after using it for a while, it becomes very easy. You can quickly look at various areas, from monitoring to pass and fail metrics, and risk assessment and assets. It's just easy to move around and understand where you're at and what you're doing. It breaks everything down simply in front of me, so I can see what's been done and what needs to be done without getting overwhelmed. The initial setup was fairly easy, with the majority of everything going smoothly, and I needed minimal assistance to get set up and running. I'm very happy and impressed with the product overall. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Sometimes scrolling is a bit of an issue for me if I have a smaller monitor. There can be up to three slide bars on the right-hand side, and I have to move the page to go through a longer list. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Continuous compliance that turns audits into a non-event"
3.5/5
What do you like best about Drata?

The continuous compliance monitoring is the standout, automated evidence collection from AWS, GitHub, and HR tools means SOC2 audits stop being a fire drill. The control dashboard gives a clear real-time view of what's passing, failing, or drifting. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Initial setup and integration tuning takes effort, and some automated checks produce false positives that need manual review. Pricing scales quickly as you add frameworks or users. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you so much for the transparent feedback! We are delighted to hear that using Drata has helped your team move from fire drill audits to consistent and continuous reviews with clear visibility and automated evidence collection. Our team also appreciates the feedback on the setup effort and automated tests, and if there are any specific examples you'd like to share or raise to our product team, feel free to reach out anytime (lizziehiggins@drata.com).

Thanks again, and keep up the great work!

Heather R.
HR
Heather R.
C
Small-Business (50 or fewer emp.)
"Exceptional Security and Customer Service"
5/5
What do you like best about Drata?

I like that Drata is easy to use, and I feel confident that everything is safe and secure when I store my information. I appreciate that I can just click into it whenever I need to. The support I receive is fast and efficient. It's very fast and efficient overall. Installing Drata was extremely easy; the instructions were simple, and it was ready to go right after downloading. The customer service is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Drata?

I can't think of anything that I dislike about Drata. I found it so simple to install based on the instructions that were sent to me from my IT team. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Hi Heather! We're thrilled to hear that you find Drata easy to use and that you have confidence in the security of your information. Our team is dedicated to providing fast and efficient support, and we're glad to hear that you've had a positive experience with our customer service. Thank you for choosing Drata!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Clean, Intuitive Interface and a Smooth User-Friendly Experience"
5/5
What do you like best about Drata?

The interface is clean, intuitive, and visually appealing. The platform communicates issues effectively, maintains a professional design, and provides a smooth, user-friendly experience overall today. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Drata experienced performance issues today, with repeated “Too many concurrent requests” errors disrupting access and workflow. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you for sharing this thoughtful feedback with us! We love to hear how Drata has benefited you in automating compliance and security management. We understand the importance of maintaining reliable performance to fully realize these benefits, and we will surface to our internal teams. If you encounter anything in future, be sure to utilize our support team, and keep the feedback coming! Looking forward to our continued partnership.

Renato C.
RC
Renato C.
"Streamlined Compliance with Exceptional Support"
5/5
What do you like best about Drata?

I find Drata's UI easy to use, and their support team is sharp and quick to reply. They have incredible integration capabilities, and as a small, lean startup team, Drata has been an excellent investment to achieve compliance. I also appreciate that we don't need prior knowledge to onboard thanks to their great guides that help us focus on what matters most. The initial setup of Drata was very easy, offering a great onboarding experience. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The policy review process is lengthy in terms of steps. We manage our policies outside in Notion to allow for collaboration. It would be great if they could have a 'change request' that's comment-driven, reducing the back and forth across different tools to support collaboration. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Hi Renato,

Thanks so much for the detailed and thoughtful feedback! We are delighted that you are finding the UI, platform and integrations helpful, as well as our incredible team and content supporting you along the way. We look forward to a continued partnership, and have raised your policy collaboration note to our product team internally. Thanks again, and keep the feedback coming!