Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Top Rated Doxy.me Alternatives

Doxy.me Reviews & Product Details

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Doxy.me?

It's free, and signing in is easy and quick Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Doxy takes a photo of you right as you log in to use as your avatar for the session, but you don't know when it's being taken, so it often turns out to be a horrible photo of yourself. It seemed like there were frequent issues with the site. This was in 2020-early 2021. Very limited extras and capabilities such as a group meeting, screen sharing, or changing the background. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

If you just need a quick, easy, free, no-frills teleconferencing platform, then it might be a good option. Review collected by and hosted on G2.com.

Response from Dana Fioravanti of Doxy.me

Thank you for sharing your review of doxy.me. Customer feedback is invaluable to us and is how we've been able to enhance our product into an even better and more user-friendly one. There have been many changes since you used our software. You might be happy to learn that doxy.me now offers the features you listed, such as group calling and screen sharing, and you can change your background by using an extension. Additionally, as of May 2022, we stopped automatically capturing providers' photos upon login.

Thank you again for sharing your feedback, and we would love to invite you back to doxy.me to experience these new features!

See how Doxy.me improved

Doxy.me Overview

What is Doxy.me?

The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.

Doxy.me Details
Languages Supported
English
Show LessShow More
Product Description

Doxy.me is a cloud-based electronic medical records (EMR) and telemedicine solution designed for practices of all sizes. The solution is HIPAA-compliant, and Android and iOS apps are available for mobile devices.

How do you position yourself against your competitors?

At doxy.me, our focus is on healthcare and healthcare providers. Unlike many online video conferencing services, our platform is tailored to provide healthcare online. We stand above the competition by following these values:

Simple—We've made doxy.me easy to use for providers and patients. It does not require a download, and can be reached by anybody with internet access. All you need to do is send your patient the link to your clinic's virtual waiting room.

Affordable—At doxy.me, we believe that cost should never be a barrier to telemedicine: that’s why we offer free and paid subscription plans. Whether you're an individual provider who needs to see a few clients a day, or a large clinic serving hundreds, doxy.me has a plan that fits your needs.

Secure—We are HIPAA, GDPR, PHIPA/PIPEDA, and HITECH compliant, and provide a free Business Associate Agreement to anyone who signs up.


Seller Details
Seller
Doxy.me
Year Founded
2014
HQ Location
Charleston, US
Twitter
@doxyme
3,914 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®

SK
Overview Provided by:

Recent Doxy.me Reviews

Dr. Kathleen N.
DN
Dr. Kathleen N.Small-Business (50 or fewer emp.)
4.0 out of 5
"User friendly, HIPAA-compliant"
It is very user-friendly, easy to navigate, HIPAA-compliant, and free to use.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Use Doxy.me to enable telehealth visit - super easy to use"
Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective.
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Ease of use"
Doxy.me allows me to easily show new users how to set up online meetings with various patients and centers. I also like that it's online and I don'...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Doxy.me Media

Doxy.me Demo - Doxy.me Virtual Waiting Room
Screenshot of the doxy.me virtual waiting room from the doctor's point of view.
Doxy.me Demo - Doxy.me Laptop View
Screenshot of a doxy.me telehealth meeting on a laptop.
Doxy.me Demo - Doxy.me Laptop Patient View
What a patient sees in a virtual care meeting on doxy.me
Doxy.me Demo - Doxy.me Smartphone View
What a patient sees on their smartphone in a doxy.me virtual care session.
Answer a few questions to help the Doxy.me community
Have you used Doxy.me before?
Yes

Video Reviews

92 out of 93 Total Reviews for Doxy.me

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
92 out of 93 Total Reviews for Doxy.me
4.5 out of 5
92 out of 93 Total Reviews for Doxy.me
4.5 out of 5

Doxy.me Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Doxy.meQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about Doxy.me?

Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Pricing is a little high for the advanced feature, but competitive. Would be night to have differenct pricing tiers with some of the advanced features available at lower price point. Don't need all the bells and wistles but waiting room would be nice option for lower price point. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

Need to have a telehealth option but isn't avaible in EHR. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Doxy.me?

Doxy.me allows me to easily show new users how to set up online meetings with various patients and centers. I also like that it's online and I don't have to set up and maintain software. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I can't think of anything. We're very happy with it here. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

Doxy.me allows our users to have an easy to learn experience while easily allowing outside users to get in touch with our workers. It's huge having something easy for patients to use as some don't have the tech experience. Review collected by and hosted on G2.com.

Lisa C.
LC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Doxy.me?

I love how easy Doxy is to use and the new updates that have been made with therapy tools are cool! The white board is super hepful and easy to use during therapy sessions!

Doxy can be more stable client side if they have internet issues now which is awesome! The chat feature is very helpful if there are audio issues.

Now being able to share sound in sessions too makes doing play therapy even better! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Sometimes getting support has been a challenge, but improving all the time. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

Connection issues have gotten so much better which make sessions flow better which is nice and helps keep clients connected to this process better. Review collected by and hosted on G2.com.

Maria S.
MS
Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Doxy.me?

I think it's most helpful that it's up-to-date with its security & its user features. It updates appointments in real time & leaves important notifications whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

As long as the connection's okay on both ends, the site/app will work very effeciently & will be user-friendly. Otherwise, there are lags. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

They seem to be solving their troubleshooting problems, which'll benefit every user as a whole. Review collected by and hosted on G2.com.

Tritia F.
TF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Doxy.me?

Love this platform! Awesome, easy to use features AND they support veteran owned business!! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

The forms provided are a bit wonky and is weird for the client/patient Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

Making the forms more user friendly and customizable. Review collected by and hosted on G2.com.

Dr. Kathleen N.
DN
Psychologist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Doxy.me?

It is very user-friendly, easy to navigate, HIPAA-compliant, and free to use. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

It would be nice if they offered a split screen, as I use it for therapy and it would enhance the session. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

HIPAA-compliant platform and I save on business expenses, as it is free to use Review collected by and hosted on G2.com.

Vincent P.
VP
Licensed Professional Counselor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Doxy.me?

Doxy.me is super easy to use - for both the clinician and the client/patient. I like that there is a simple URL for both my clients and me to remember and that there is a waiting room that clients can wait in while I finish up with another. Also, I like the new updates with the whiteboard to illustrate concepts I'm using in my psychotherapy sessions. It harkens to the share-screen function, which allows me to conduct sessions just as if I was in-person. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

There are very few things that I dislike about Doxy.me. One is that there are sometimes issues with clients joining a call with video and audio synced up, but there is a fairly easy fix for that in-session. Another issue is that it seems that Doxy.me works better on laptops/computers and is more iffy on phones/tablets for clients. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

It seems like the Doxy.me support team is working to fix the issues above. Whenever I've reached out to the support team, they have been very responsive and helpful. Review collected by and hosted on G2.com.

Response from Dana Fioravanti of Doxy.me

Hi Vincent, Thank you for sharing your five-star review with the G2 community! We are pleased to know how happy you are with our product and that you are finding the whiteboard function useful for your sessions. As you mentioned, our support team is dedicated to ensuring the success of our providers. We take all feedback seriously and into consideration when developing new features and optimizing doxy.me on all devices. Feedback from our users like yourself is essential to us. Thank you again for your review and for being a valued customer of doxy.me!

Taylor C.
TC
Certified Behavioral Health Case Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Doxy.me?

I love that the client does not need to download an app or anything or even create a login to use this telehealth option. All you need to do is send them the link; once they click the link, they type in their name, and it takes them straight to the meeting. It is HIPAA compliant, and no one else can join the meeting. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Sometimes it would be helpful to allow a third person into the meeting. Doxy.me does not allow more than two people. But I understand why they do not allow more people, and it is a small complaint for such a great resrouce. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

I am a social worker, so I use Doxy.me for telehealth meetings with my clients. It is excellent because many clients can do it from their phones, as most don't have a computer. And they do not need to download anything to use it. They need to click on my link, which takes them straight to the meeting. Review collected by and hosted on G2.com.

Response from Dana Fioravanti of Doxy.me

Hi Taylor, thank you for sharing your five-star review with us and the G2 community! Your feedback is exactly how we want the doxy.me experience to be for both the provider and their clients: simple to use and secure. In case you were not aware, we do offer a feature for group calling so you may add a third person (or more) into your meeting. This feature comes when you upgrade from the free version to Pro - in addition to many other features. If this is of interest to you, you can reach our support team by emailing support@doxy.me or visiting our site. Thank you again for your review and for being a valued customer of doxy.me!

See how Doxy.me improved
Curt M.
CM
Licensed Professional Counselor and Licensed Marriage & Family Therapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Doxy.me?

It is user friendly and requires less tech-saviness than other alternatives Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Less robust features in categories like screen sharing Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

It worked great during the pandemic as a telehealth solution that was easy for my clients to utilize Review collected by and hosted on G2.com.

Carolyn L.
CL
Mental Health Counselor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Doxy.me?

I love the ease of having one link that doesn't change for my clients to use. Also, having an app on my laptop is way easier than going to a website and logging in every time. Finally, I like that everything on the dashboard is clear and I don't often have questions about where to go to find something. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I am not tech savvy, but wish doxy.me could help call quality even when my client doesn't have great service. In this time where everyone is doing so much online from home, quality can be greatly effected just by having kids in the home doing school work.

It also loses time when there are connection issues which could cause problems if insurance ever wanted to verify that I am on a call as long as I report that I am in my notes. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

Doxy.me allowed my to quickly offer telehealth in this rapidly changing situation for free which was great for my private practice. Again, the having one URL for everyone, everytime is super. Review collected by and hosted on G2.com.