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dotloop Reviews & Product Details

Tony D.
TD
Realtor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about dotloop?

as an e-document system, it has some of the features you'd expect: remote signing, document distribution, etc. however, there are issues . . . Review collected by and hosted on G2.com.

What do you dislike about dotloop?

the ease of use is not there. unlike other products i've used, (AuthentiSign and Instanet), it is not immediately clear how the organization flows, nor is it adaptable. Review collected by and hosted on G2.com.

Recommendations to others considering dotloop:

I recommend checking out all of your options first. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

my business is as a buyer's agent, and i use these systems to manage contracts between all interested parties (realtors, clients, attorneys, inspectors, etc.) Review collected by and hosted on G2.com.

dotloop Overview

What is dotloop?

On average, every month, over 150 real estate brokerages and teams switch to dotloop's transaction management software. Currently supporting more than 10,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 45,000 reviews.

dotloop Details
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Product Description

dotloop provides online software that handles real estate transactions from offer to close, including free unlimited electronic signatures, pdf storage, 3rd party sharing and task manager.

How do you position yourself against your competitors?

Limited connectivity is one of the reasons brokerages are looking beyond point solutions for managing the transaction process. The inefficiency of stringing together multiple point solutions, not to mention maintaining them, simply isn't worth the commitment.

In response to negative brokerage reactions to inefficiency, some developers of point solutions have recently added more functionality to their products. But currently, only one company is offering brokers a true comprehensive platform to manage the transaction from beginning to end.


Seller Details
Seller
Zillow
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@zillow
353,586 Twitter followers
LinkedIn® Page
www.linkedin.com
8,772 employees on LinkedIn®
Ownership
NASDAQ
Total Revenue (USD mm)
$3,339
Description

Join our mission to give the people power to unlock life’s next chapter. We’re looking for smart, passionate people to join our largely distributed workforce as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes’ values with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name; “Zillow” is Googled more frequently than “real estate.” We believe that the time for a seamless and convenient real estate experience is now. This is Zillow’s next chapter.


Jose T. D.
JD
Overview Provided by:
Senior Marketing Manager at dotloop

Recent dotloop Reviews

Charisse D.
CD
Charisse D.Mid-Market (51-1000 emp.)
4.0 out of 5
"Reason for Change from Dotloop"
Dotloop was working fine. I could see when the documents were signed. My clients had their portal to look at documents once signed. My clients co...
Francine C.
FC
Francine C.Small-Business (50 or fewer emp.)
5.0 out of 5
"I love dotloop. I use it every day for my Real Estate Business."
Ease of use, great interface, great features
Chris W.
CW
Chris W.Small-Business (50 or fewer emp.)
4.5 out of 5
"Dotloop"
It makes writing a contract from a tedius and time consuming thing, to a quick and easy task.
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dotloop Media

dotloop Demo - A Complete Transaction Management
Dotloop's real estate transaction management view showing agents all of their deals at a glance.
dotloop Demo - Track and report on transaction data
Dotloop eliminates the need to move transaction data because you’re using one platform to manage the entire real estate transaction.
dotloop Demo - Mobile eSignatures
Dotloop helps real estate agents streamline transactions by bringing eSignatures, documents and storage into a single mobile app (available for iOS and Android).
dotloop Demo - Top Rated Mobile App
Real estate is all about timing. We packed all the necessary tools into an easy-to-use app, so you can counter and submit offers with a few taps.
dotloop Demo - Documents, Tasks and People in One Place
Dotloop makes it seamless for real estate agents, brokers and transaction coordinators to manage every aspect of the transaction in a single place.
dotloop Demo - Stay Compliant
Dotloop keeps a detailed history of everything done throughout the transaction to keep you compliant.
Answer a few questions to help the dotloop community
Have you used dotloop before?
Yes

Video Reviews

168 out of 169 Total Reviews for dotloop

4.3 out of 5
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168 out of 169 Total Reviews for dotloop
4.3 out of 5
168 out of 169 Total Reviews for dotloop
4.3 out of 5

dotloop Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for dotloopQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Francine C.
FC
Licensed Real Estate Agent - Elite Real Estate Solutions
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about dotloop?

Ease of use, great interface, great features Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Sometimes it will wipe out what you do when you type. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

It's easy to use, it's secure, it's accessible from my phone or my laptop. Cloud based. So many other features. Review collected by and hosted on G2.com.

Chris W.
CW
Real Estate Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about dotloop?

It makes writing a contract from a tedius and time consuming thing, to a quick and easy task. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Mobile isn't easy enough and setting up a document on the go isn't worth the time. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Saves me needed time in writing an offer for my clients. Review collected by and hosted on G2.com.

Charisse D.
CD
Real Estate Agent
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about dotloop?

Dotloop was working fine. I could see when the documents were signed. My clients had their portal to look at documents once signed. My clients could also communicate with the vendors that I had listed. It is a great transaction management for realtors like myself. The customer support was great. I was able to maintain different client transactions in an organized fashion. I used Dotloop just about every day. It didn't take any time to learn. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Sometimes it was hard to stay organized and moving around in the different transactions was challenging. Also, it showed square markings where the e-signatures were supposed to be done. I also had an incident in which the other agent I was co-oping with could see another document of mine that she was not supposed to see. Not sure what had happened. My office switched platforms so it would have been a cost to me if I had kept Dotloop. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

It was great for transaction management for real estate agents. When we did have it, I became accustomed to it. Review collected by and hosted on G2.com.

Randi C.
RC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about dotloop?

Templates free storage, easy to use inconvenient for myself and my clients Review collected by and hosted on G2.com.

What do you dislike about dotloop?

The set up is a little tricky and integrations took a little while to get everything set up but once it was ready to go, it has been very convenient for my business Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Offers a convenient electronic signature option for my clients and an organized system to keep all of my paperwork and transaction management in check with the use of tasks, timelines and templates Review collected by and hosted on G2.com.

Christy P.
CP
Technical Trainer
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about dotloop?

Their Support is fantastic. You can call and speak with a knowledgeable person who resolves issues quickly. Rarely have I had to wait for a resolution. Their printable documentation and video instructions are great tools and are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

There's some quirkiness to the product that confuses the average user. Duplicate loops are common when agents share documents during a transaction. This requires extra steps and the know-how to copy documents from one loop to another to maintain a complete file of documents for a transaction. When you accidentally drag a document on top of another when you're trying to reorder them, the document disappears and you have to look through the activity log to locate it. When you upload a PDF document that has any kind of security features enabled, Dotloop will not allow you to download or print the document. The Split Document feature isn't always an option and it's hard to know when you can and cannot split the document into multiple documents. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Dotloop allows us to reduce the paper used and stored in a transaction. We use it to ensure we comply with State License Law regarding required forms. It enables our real estate agents to submit paperwork to our Business Office (Finance Department), which expedites the preparation for closing and payment of the agents. Dotloop allows our agents to share documents electronically and obtain electronic signatures, expediting the sales process. Review collected by and hosted on G2.com.

KH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about dotloop?

It allows myself, clients and customers sign electronically without having to be face to face. The signatures are also date and timestamped. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

The onboarding process was kind of long, however; outside of that I do not have any complaints. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

dotloop allows me to be able to electronically send and sign documents to be signed. A lot of the folks I deal with aren't in the area, however; because of dotloop I am still able to swiftly conduct business. Review collected by and hosted on G2.com.

Erica B.
EB
Realtor
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about dotloop?

Easy of use, easy to edit, easy to find information Review collected by and hosted on G2.com.

What do you dislike about dotloop?

You cant access the same system on phone Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Saving time and money allowing customers to sign and review documents easily and anywhere from the comfort of their own phone. Review collected by and hosted on G2.com.

Jasmine M.
JM
Production Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
(Original )Information
What do you like best about dotloop?

I can create my own templates and set the pattern for how those templates will be used. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

It is a bit easy to "mess up" a loop when you are first learning to use the program.

Maybe it's different now, but when I first started using the program, it would have been helpful to have little pop-ups and reminders to help along the way so you don't irrevocably edit something Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Document template creation and storage as well as template creation. Creating loop templates and document templates eliminates items being overlooked. Review collected by and hosted on G2.com.

FR
Realt Estate Agent
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about dotloop?

Finally found the best transaction management system! Easy to learn, set up, and integrate into my business process, which has dramatically enhanced and streamlined my transactions. I now have one central hub for all my documents and communication, and obtaining signatures and sharing is a breeze. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Integration with my company and association/MLS is not yet the greatest and may be due to licensing issues. It's not a deal breaker as there are ways to work around this challenge. I have not found other difficulties and that's why I like this system a lot. Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

I'm not aware of any minor or major problems. Review collected by and hosted on G2.com.

RB
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about dotloop?

It's intuitive, covers all aspects of transaction docs and process, and my clients find it easy to use. Review collected by and hosted on G2.com.

What do you dislike about dotloop?

Requires multiple steps to convert docs to PDF Review collected by and hosted on G2.com.

What problems is dotloop solving and how is that benefiting you?

Smooth document flow through the transaction. Review collected by and hosted on G2.com.