Doppel Reviews (52)

Reviews

Doppel Reviews (52)

4.6
52 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Doppel for its exceptional customer support and effective threat detection, noting that the team is highly responsive and proactive in addressing issues. Many appreciate the platform's ease of use and seamless integration, which allows for quick takedowns of malicious content. A common limitation mentioned is that the dashboard can be overwhelming for new users, but overall sentiment remains very positive.

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Jacob P.
JP
Jacob P.
Small-Business (50 or fewer emp.)
"A Must Have for Any Project in Web3"
4.5/5
What do you like best about Doppel?

Doppel provides detection and takedowns for our IP across domains, socials, and collection pages. They've been able to digest thousands of images and key words and detect impersonations faster than our team could manually, saving us many hours and our users lost funds. They are quick to respond and address issues in a timely manner knowing that the difference of a few mins could have a serious impact on the business. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Doppel's UI/UX could use improvement. It's not the easiest to navigate at first and takes some getting use to but their team has made many updates at our request. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great tool with services to help ensure Brand Security"
5/5
What do you like best about Doppel?

Doppel is great at a lot of things, but where they stand out most is takedown capability and ensuring your brand's trusted and potential threats in the form of abuse and fraud.

They also have top notch customer support and services, we were getting results from day one! Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Would like to see more discoverability, but they're actively developing in this area Review collected by and hosted on G2.com.

Karen J.
KJ
Karen J.
Director of Digital and Cyber
Small-Business (50 or fewer emp.)
"Doppel Tames My Fears About Social Media Shenanigans"
5/5
What do you like best about Doppel?

The dashboard is laid out cleanly and nicely making it easy to take action! The insights are fascinating and I'm learning a lot. The MDP so appreciates the partnership with Doppel and the team is amazing. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

I would love more notifications so I didn't have to remember to check the dashboard. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Best in Brand Protection!"
5/5
What do you like best about Doppel?

I love how responsive the Doppel Team is with adapting to new brand protection challenges. This customized approach is like no other product out there. The team is extremely well versed in tackling the most sophisticated challenges. The success rate and time to remediate is far better than the competition. For us, it was an easy decision to switch to Doppel from our prior brand protection tool after conducting a POC. The support and customer service is excellent! Review collected by and hosted on G2.com.

What do you dislike about Doppel?

I have no complaints. They make reporting and using the platform very easy. The UX/UI improvements have made reporting more inuitive. Review collected by and hosted on G2.com.

Steven Y.
SY
Steven Y.
Head of Risk, Compliance and Payment Ops
Mid-Market (51-1000 emp.)
"Doppel review"
5/5
What do you like best about Doppel?

The people are amazing to work with, very responsive, treats us as valued partners with a very strong partnership approach. Their product is easy to use and easy to train our team on. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

None at this point as everything is amazing and meets our expectations Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Easy and friendly to use"
5/5
What do you like best about Doppel?

It is very easy to use, almost intuitive, only maybe they should add email alerts to know that there are pending things to check. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

That you can't segment by country or market, that would be very useful! Review collected by and hosted on G2.com.

Zach M.
ZM
Zach M.
Director of Business Development
Mid-Market (51-1000 emp.)
"Working with Doppel: A No-Brainer"
5/5
What do you like best about Doppel?

Doppel's service is a true white-glove experience. Anything shared with their team is responded to & acknowledged within a minute. Support is around the clock and someone is always available to answer questions or help with urgent issues. Their team has been flawless thus far. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

No complaints about our experience with Doppel except for wishing that we had started working with their team sooner. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Mid-Market (51-1000 emp.)
"Great Product"
5/5
What do you like best about Doppel?

Doppel provides a great consolidated spot to view all the issues that arise. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

At this time, I don't have any issues with Doppel. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Exceptional service to tackle a particularly difficult problem"
4.5/5
What do you like best about Doppel?

Protecting your brand is not glamorous. Doppel claims meticulous real-time monitoring on your brand across various digital domains, encompassing social media, emails, dark web, and advertising platforms. It also claims to reach autonomy on detecting and acting on these threats.

Do they meet the claim? Mostly yes. I cannot overstate how easy it is to start addressing this problem, yet how difficult it is to maintain that pace. Doppel steps in to solve this problem and they do it mostly right.

Doppel has raised the benchmark for this problem, and I would consider them industry leaders in this space. The takedowns have been quite fast and working with them closely has been truly a pleasure.

If you're seeking a companion to attack this problem, I definitely recommend a try. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Speculating this has to do with scale or type of business, they require a lot of upfront policy and detection corrections, which honestly, is to be expected. It is a thankless job otherwise fit for a team that is often shoved onto one person. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Doppel have been effective with brand protection"
4/5
What do you like best about Doppel?

The team are responsive, understanding and are effective with brand protection activities. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

The reporting dashboard and portal could use some work, some of the buttons and labels are not as inuitive as they could be. Review collected by and hosted on G2.com.