Doppel

By Doppel

4.7 out of 5 stars
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Doppel Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Doppel Media

Doppel Demo - Leverage AI to automate threat detection and enforcement across the internet
Identify the highest impact phishing attacks, counterfeits
Doppel is a purpose built platform for the new generation of AI threats. Doppel uses AI to rapidly detect and takedown cybercrime, from phishing impersonation to disinformation. Learn more about Doppel in this 1 minute overview.
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Doppel is a purpose built platform for the new generation of AI threats. Doppel uses AI to rapidly detect and takedown cybercrime, from phishing impersonation to disinformation. Learn more about Doppel in this 1 minute overview.
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Doppel Reviews (39)

Reviews

Doppel Reviews (39)

4.7
39 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Doppel for its exceptional customer support and effective threat detection, noting that the team is highly responsive and proactive in addressing issues. Many appreciate the platform's ease of use and seamless integration, which allows for quick takedowns of malicious content. A common limitation mentioned is that the dashboard can be overwhelming for new users, but overall sentiment remains very positive.

Pros & Cons

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Beau P.
BP
Safety PM
Small-Business (50 or fewer emp.)
"Doppel has been a strong partner in disrupt scams targeting the Pudgy Penguins community and brand."
What do you like best about Doppel?

Doppel constantly has staff online around to answer questions or flag scams. We've worked with them through late evenings and on weekends to protect our community and someone is always there to support.

Additionally, Doppel covers a wide breadth of IP protection issues including crypto scams, brand impersonation, and knock off products being sold in traditional ecommerce stores. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Occasionally Doppel's automated detection does not detect new social media accounts or domains and we manually flag them to Doppel for takedown. Review collected by and hosted on G2.com.

Fabien K.
FK
CISO
Mid-Market (51-1000 emp.)
"Efficient in threat detection, top notch support."
What do you like best about Doppel?

Efficient in threat detection, Doppel is also good at proactively reviewing and managing the incident response, as well as adapting its service delivery to meet the customer's demands. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

No downside at the moment. The service delivery is good. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Responsive team that delivers"
What do you like best about Doppel?

We appreciate the prompt responses from the support team after a case is opened. We also appreciate that their portal/dashboard offers us a quick and easy way to check the status of our submissions. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Doppel is not inexpensive. With that said, we will likely see savings by the end of this year by routing takedown requests to them instead of to our legal team. Review collected by and hosted on G2.com.

Sergio S.
SS
Trust & Safety Lead
Mid-Market (51-1000 emp.)
"Great support team and product"
What do you like best about Doppel?

Feeling like we can run this program on auto-pilot without needing daily management or oversight to ensure things are going as intended. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

I'd love to see improved data sharing (weekly or monthly report) that really paint the picture of the progress being made. It's difficult to understand impact sometimes. Review collected by and hosted on G2.com.

SN
Owner, Founder
Small-Business (50 or fewer emp.)
"Excellent Experience"
What do you like best about Doppel?

The Doppel team swiftly took down a scam website that imitated our business' site.

I expected the process to take a few weeks at least, but everything was resolved within hours!

The team was so responsive and quick. I look forward to an ongoing relationship with Doppel going forward.

I cannot recommend enough! Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Nothing negative to say. The experience was great from start to finish. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Great product, Great team!"
What do you like best about Doppel?

Doppel AI's threat tracker has been very helpful in identifying fake accounts impersonating our Web3 company. Additionally, their team is highly responsive and always willing to provide additional support when needed. We’d especially like to mention Keenan, our account manager at Doppel, who consistently goes the extra mile to ensure our queries are addressed promptly.

Thank you, Doppel! Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Sometimes it takes a little extra time to take down fake Twitter accounts, and it would be great if we could improve that. However, we understand that the process also depends on each platform's rules regarding takedowns. Review collected by and hosted on G2.com.

RS
Program Manager
Small-Business (50 or fewer emp.)
"Positive Experience"
What do you like best about Doppel?

Doppel has been eager to address the issues we needed to solve. Lisa, in particular, has been very helpful in setting up new processes and workflows to address the needs of our company. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

It has been a positive experience and I have nothing negative to report. Review collected by and hosted on G2.com.

Jacob P.
JP
Small-Business (50 or fewer emp.)
"A Must Have for Any Project in Web3"
What do you like best about Doppel?

Doppel provides detection and takedowns for our IP across domains, socials, and collection pages. They've been able to digest thousands of images and key words and detect impersonations faster than our team could manually, saving us many hours and our users lost funds. They are quick to respond and address issues in a timely manner knowing that the difference of a few mins could have a serious impact on the business. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Doppel's UI/UX could use improvement. It's not the easiest to navigate at first and takes some getting use to but their team has made many updates at our request. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market (51-1000 emp.)
"Great tool with services to help ensure Brand Security"
What do you like best about Doppel?

Doppel is great at a lot of things, but where they stand out most is takedown capability and ensuring your brand's trusted and potential threats in the form of abuse and fraud.

They also have top notch customer support and services, we were getting results from day one! Review collected by and hosted on G2.com.

What do you dislike about Doppel?

Would like to see more discoverability, but they're actively developing in this area Review collected by and hosted on G2.com.

Karen J.
KJ
Director of Digital and Cyber
Small-Business (50 or fewer emp.)
"Doppel Tames My Fears About Social Media Shenanigans"
What do you like best about Doppel?

The dashboard is laid out cleanly and nicely making it easy to take action! The insights are fascinating and I'm learning a lot. The MDP so appreciates the partnership with Doppel and the team is amazing. Review collected by and hosted on G2.com.

What do you dislike about Doppel?

I would love more notifications so I didn't have to remember to check the dashboard. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

15%

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