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29 Donately Reviews
Overall Review Sentiment for Donately
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I love how user friendly it is and I also appreciate how easy it is to get help if I don't know how to do something. Always quick and friendly! Review collected by and hosted on G2.com.
I wish that I didn't have to use donate.ly and stripe I wish they could just be one platform. However the integration of the two is very seamless. Review collected by and hosted on G2.com.
We compared at least a dozen different crowdfunding platforms - what stuck out to us about Donate.ly was their simple design, great user interface, and their great prices. For us - a small nonprofit that has to count every penny - their fee structure was the best option that we could find. We have been thrilled with it. Review collected by and hosted on G2.com.
There's nothing that we dislike - we would love it if our users could pay with PayPal - I can't remember if this is an option and simply costs more - or if it is not an option. Review collected by and hosted on G2.com.
The website was easy to use and very attractive for donors to interact. Review collected by and hosted on G2.com.
It was not clear to me that the fee for using the Donate.ly platform was in addition to the Stripe payment processing.
Second, even off-line donations (cash I received in the mail) incurred a platform charge from Donate.ly. Review collected by and hosted on G2.com.
So minimal and simple, it's great to build our own "branding" with it. The low processing fees are great too. Review collected by and hosted on G2.com.
A little hard for someone without coding/development experience to build something with it. I had to hire a consultant to build something that we could use. Review collected by and hosted on G2.com.
Ease of setup and user interface. It's really easy for users to navigate the system and really easy for the non-profit to receive the money. Review collected by and hosted on G2.com.
Nothing that comes to mind. It's really straightforward and obviously well thought out. Review collected by and hosted on G2.com.
They keep improving their website. It has become even easier for donors to update their credit cards or other information. As a person in charge of a small non-profit, Donately has been a Godsend for me. I am able to receive donations quickly and efficiently at a very small price. I highly recommend this website! The administrative costs are low and straight forward. The staff is incredibly helpful when ever I have had a question or concern. They get back to me promptly. Review collected by and hosted on G2.com.
I don't really have any complaints before it was a bit tricky for my donors to figure out how to update their credit card info, but as I stated before, they have fixed that to make it much easier for donors to do so. Review collected by and hosted on G2.com.
Easy to work with and great team - easy to get a hold of for support. Review collected by and hosted on G2.com.
I wish that there were more capabilities to enhance and integration with Salesforce Review collected by and hosted on G2.com.
Fulfills many critical functions that you need from coordinating and sorting mailing lists, to tracking donations, to mail merging and sending out newsletters. Review collected by and hosted on G2.com.
We have tested many other software programs, and this one was our choice by far. I have no complaints or dislikes at this time. Review collected by and hosted on G2.com.
Our organization very much appreciates every donation and Donately helps Review collected by and hosted on G2.com.
There is not a lot of exposure to donately toward the general public. The fees on top of credit card processing fees can be limiting. Review collected by and hosted on G2.com.
