Donately Reviews & Product Details

Donately is a fantastic tool to use for small non-profits. It is affordable and helps better manage donations. The web forms are also attractive and I like the custom options for email automation and receipts. Donately easily integrated with Stripe and was set-up in no time. Review collected by and hosted on G2.com.

I was there was more options for sending automated emails after donations and getting notifications to multiple email addresses. Review collected by and hosted on G2.com.

I loved that donate.ly did not charge a subscription fee of any sort to use their software. This made it much easier to use them and not feel the impact of the transaction fees. Review collected by and hosted on G2.com.

I did not like their customization tools. Their P2P fundraising service weren't not the best either. And, you had to use open API to connect with Salesforce - not easy. Review collected by and hosted on G2.com.

For someone that is not very "tech-y" like me, this made my job easy. It is extremely user friendly and donor friendly as well. Review collected by and hosted on G2.com.

It is a bummer that donat.ly doesn't have paypal integration yet. If they did, there would be nothing better! Review collected by and hosted on G2.com.

Donate.ly provides the basic functionality of an online giving platform without all the set-up and monthly fees that you see with many other platforms. They offer a flexible payment plan of 1%, 2%, or 3% taken from donations (which can be lowered with a one-time fee). This fits our organization's online giving goals and keeps our costs down. Also, their partnership with Stripe ensures that we have low credit card fees and can accept international credit cards. Their support team is very good at getting back to us when we have questions and providing hands-on support when we need to troubleshoot. Review collected by and hosted on G2.com.

Donate.ly is definitely still in development mode. There isn't a lot of built-in functionality or customization, which means we've had to use our developer to augment some of the form codes to get the branding and functionality on point. The integration with Salesforce is not a seamless process, but is a connection via zapier and takes some technical oversight to get this working just right (especially if you have a complex Salesforce database). Review collected by and hosted on G2.com.

I like how simple it is in nature. There are only a couple pages of actions. The forms are very simple to embed. It gets the job done. Review collected by and hosted on G2.com.

The pages, navigations and affordances are not the most intuitive. I feel that this might have been designed by developers or for developers versus your typical end user- which very well might be the customer base.I feel that more of the trendy dashboard style UI, would cater better towards users.

It took a while to realize what all features were available.

I wish you could delete campaigns.

I wish the code for the campaign pages was further extendable. It seems a bit limited to what is excepted when saving custom code. Full freedom here would help a lot. Review collected by and hosted on G2.com.

What I like best about it is that especially for our members who aren't tech savvy there platform is simple and straightforward. We can create customizable donation forms. These forms can be embedded on websites and other digital properties to start maximizing online donations. Review collected by and hosted on G2.com.

This is really a criticism but some specialization seems to be lacking in an attempt to make it user-friendly for many users, but this is a very small issue. Review collected by and hosted on G2.com.

It looks good on my website and is easy for our donors to use. Review collected by and hosted on G2.com.

I would like the product to allow our donors to stop their recurring donations at a specified time in the future. Review collected by and hosted on G2.com.

Team is extremely responsive to questions and requests for features. CTO Bryan helped me set up a Zapier integration so that we can integrate more effectively with our CRM. Review collected by and hosted on G2.com.

I'm not a developer, so I had a couple of challenges with the styling of our donation form once it was embedded. But, again, CTO Bryan was a huge help and made sure I got it all working right. Review collected by and hosted on G2.com.

This type of communication is what myself and members in my group can get out and aboyt too all of our Friends & Fans Thanks!

Fundraising is what we do! Review collected by and hosted on G2.com.

I hot that much on complaining; if its no need or no use; Im ok with it. Review collected by and hosted on G2.com.

The simple interface and how easy it is to maneuver around the site once you're familiar with it. Review collected by and hosted on G2.com.

You have to click around a lot to do simple things. Review collected by and hosted on G2.com.