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Docusign CLM Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Docusign CLM Media

Docusign CLM Demo - Manage and interact with agreements directly on your Opportunities.
Manage and interact with agreements directly on your Opportunities.
Docusign CLM Demo - Generate new agreements from predefined templates.
Generate new agreements from predefined templates.
Docusign CLM Demo - Merge Salesforce data into contract with simple forms.
Merge Salesforce data into contract with simple forms.
Docusign CLM Demo - Review and approve from any location or device.
Review and approve from any location or device.
Docusign CLM Demo - Create workflows for collaboration and review.
Create workflows for collaboration and review.
Docusign CLM Demo - Centralize negotiation, redlining and version control.
Centralize negotiation, redlining and version control.
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Docusign CLM Reviews (485)

Reviews

Docusign CLM Reviews (485)

4.3
485 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Docusign CLM, highlighting how it simplifies document signing and management. Many appreciate its ability to streamline workflows and enhance productivity, making it a reliable choice for remote signing. However, some users note that the platform can be pricey and may require a learning curve for new users.

Pros & Cons

Generated from real user reviews
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George C.
GC
Sales Executive
"Effortless Contract Management, Streamlined Signing Process"
What do you like best about Docusign CLM?

I like Docusign CLM because it's simple and direct, with nothing overly complicated about it. Its guided signing journey is especially useful because customers know exactly where they need to read and sign, without having to look through every single page. This feature increases the signature rate at the end of a sales cycle. Additionally, the initial setup was really easy and took me just a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The main thing I've noticed over the years is flexibility in templates. Sometimes, if there's a preloaded template perhaps from sales ops, it can be a bit difficult to have to delete the template and then add your own one in and figure out where things to be signed. Review collected by and hosted on G2.com.

Isabele M.
IM
Customer Support Associate
Small-Business (50 or fewer emp.)
"Effortless Digital Signing and Seamless Contract Management"
What do you like best about Docusign CLM?

This platform is very easy to use, and typically, anyone who receives a contract or document to sign digitally through it can do so without any trouble. Additionally, managing contracts is straightforward and intuitive. The platform is also integrative, which helps make it an efficient and fast solution. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Once you become familiar with how to use and access all the features, the app feels very intuitive. However, it can be a bit challenging to manage and set up at first. Review collected by and hosted on G2.com.

Linda E.
LE
Senior Pastor
Mid-Market (51-1000 emp.)
"Effortless Digital Signatures with Smooth Document Forwarding"
What do you like best about Docusign CLM?

What is most helpful with this product, is you are able to digitally sign a document and then the document gets forwarded to the next person to sign. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I like everything about this product. I’ve never had any issues with it, and it works exactly as stated. Review collected by and hosted on G2.com.

Sara M.
SM
Marketing and Community Manager
Small-Business (50 or fewer emp.)
"Simplifies Contract Management with Ease of Use"
What do you like best about Docusign CLM?

I like how easy it is to sign up for Docusign CLM and the ability to save templates. It really simplifies sending documents to recipients. There aren't many other softwares that offer such an ease of use, especially when setting up templates so that I only need to type in a name and email. Docusign CLM saves all other fields that need to be filled in on lengthy documents, simplifying the process and saving me time and energy. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I don't can't note anything at all. Maybe integration support? Review collected by and hosted on G2.com.

DD
CTO
Mid-Market (51-1000 emp.)
"Efficient Tool for Seamless Client Signatures"
What do you like best about Docusign CLM?

I like Docusign CLM for its ability to let clients sign documents from anywhere and return them via email with a date stamp. The feature allowing users to send their own envelopes is also great. I find the ability to position the signature box precisely over where it needs to be signed very helpful. Overall, Docusign CLM works well for us, and I think it's a great tool for managing signatures and keeping them date-stamped. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I am a fan of Docusign and do not dislike any features as its for sending envelopes to clients for signatures Review collected by and hosted on G2.com.

SD
IT Support
Mid-Market (51-1000 emp.)
"Effortless Remote Document Signing with Docusign CLM"
What do you like best about Docusign CLM?

I like Docusign CLM for its ability to send envelopes to clients for signature. It's great that clients can be remote and sign documents without needing to travel to the office, saving them time and commute. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I find the need to follow up with a user if they do not sign a bit of a hassle. It would be really helpful if Docusign CLM could send reminders to users or clients for signatures, especially in situations where the signing order matters, like when A has to sign before B. Review collected by and hosted on G2.com.

Ayush M.
AM
senior software engineer
Mid-Market (51-1000 emp.)
"Streamlined Contract Management with Some Integration Hurdles"
What do you like best about Docusign CLM?

I really find the end-to-end automated workflow in DocuSign CLM beneficial, as it makes management faster and more organized. The templates save a lot of time since I don't need to draft from scratch, which helps me create consents more quickly. I appreciate the version control feature during negotiations because it allows us to track changes effectively. Additionally, the real-time tracking feature is extremely helpful for following up on contracts or consents. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Integration with Salesforce or other tools require effort and technical support, sometimes the UI feels slow, and the search can be more flexible and accurate. Review collected by and hosted on G2.com.

Abdul H.
AH
Practice Associate
Enterprise (> 1000 emp.)
"Effortless Document Signing, Excellent Tracking"
What do you like best about Docusign CLM?

I like how the turnaround time for the signature process has decreased drastically with Docusign CLM. It's also easier now to keep track of all our documents and follow up on them during the signature process. The shared access feature is great because all team members can track the status of documents, which is really helpful when the business owners of these documents are on leave or taking a break. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The process of integrating with other apps is a little complex and can be simplified. Review collected by and hosted on G2.com.

Nabin P.
NP
CEO
Mid-Market (51-1000 emp.)
"Automated Contract Lifecycle Management for Enterprise Workflows"
What do you like best about Docusign CLM?

I like DocuSign CLM for its end-to-end contract visibility, which allows me to track every contract stage in real-time. The automated workflows are great as they handle approvals, reviews, and renewals, reducing manual follow-ups and improving compliance. Version control and approval routing are highly beneficial, and the compliance tracking significantly reduces turnaround time and manual effort. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

DocuSign CLM can feel complex to configure, UI customizations are limited, reporting could be more flexible, and setup for advanced workflows often requires admin or professional services support. Review collected by and hosted on G2.com.

Seth R.
SR
Owner
Construction
Small-Business (50 or fewer emp.)
"Effortless Remote Contract Signing—Worth Its Weight in Gold"
What do you like best about Docusign CLM?

The ease of use foe being able to get contracts and forms signed by my customers without having to go on site is worth its weight in gold! Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Sometimes it feels like there are extra options on my main screen that feel a little cluttered because I don't use them. Review collected by and hosted on G2.com.

Questions about Docusign CLM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 2 years ago

What is DocuSign CLM?

GU
Guest User
Last activity about 2 years ago

What is a CLM system?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

Average Discount

12%

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Docusign CLM Features
Contract Creation
Contract Templates
Contract Editing
Software
Documents
Automation
Workflow
Product Avatar Image
Docusign CLM