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145 Documo Reviews

4.7 out of 5
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145 Documo Reviews
4.7 out of 5
145 Documo Reviews
4.7 out of 5

Documo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocumoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DS
Licensed acupuncturist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

Reliable and good messaging about status of messages. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Only downside is having to extra click to sign off. Not very important Review collected by and hosted on G2.com.

Response from Documo Support of Documo

We're happy to hear that mFax is helping you with providing documentation of health claims. We appreciate your feedback about the sign off process and will take it into consideration. Thank you for choosing mFax!

TE
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Documo?

Cloud based, no hardware, no maintenance Review collected by and hosted on G2.com.

What do you dislike about Documo?

Occasianlly older fax machnes are unable to send faxes to us Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for your feedback! We're happy to hear that you appreciate the cloud-based, maintenance-free nature of mFax. We understand the occasional challenges with older fax machines and are continuously working to improve compatibility. We appreciate your business!

MS
Clinical Research Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Documo?

The easy way to use it and the trakcing it helps to. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Sometimes it takes longer to sent faxes. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

We're glad to hear that you find mFax easy to use and appreciate the tracking feature. We apologize for any delays in sending faxes and are continuously working to improve our service.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Documo?

As an MSP, mFax is cost Effective, easy to use, and just works! And their customer service is great. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Nothing. mFax works great. It was easy to implement. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Hi there,

Thank you so much for sharing your positive experience with mFax!

We're thrilled to hear that how easy the platform has been to implement and met your needs as an MSP.

If you ever have any questions or need assistance, please don't hesitate to reach out to our support team.

Have yourself an amazing week and we're always here to help!

Documo Support Team

RM
VP of Product
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Documo?

Great Product

Great dev resources and documentation

Excellent Customer service

Excellent feature set

Easy integration Review collected by and hosted on G2.com.

What do you dislike about Documo?

There's a minimum character count for this field.

I candidly have no complaints about Documo and mFax after implementing it at 2 organizations. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for your kind words! We're glad to hear that our product and customer service have been helpful for you. Thank you for choosing mFax!

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

East to use, straightforward, and secure. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I do not have any dislikes with mFax. Except for the very occasional problem, it it persists call. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

It's great to hear that mFax is solving your faxing needs and providing the convenience of sending faxes from anywhere with Wi-Fi. Thank you for choosing mFax!

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Documo?

mFax is reliable! I like that they send me emails to notify me that I have recieved a fax. Even better they attach that fax to the email to save me time from actually having log in. mFax is also easy to use which saves me time. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Ideally the cost of mFax could be lower, but I understand that they are running a bussiness. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

We're glad to hear that you find mFax reliable and easy to use. We understand your concern about the cost, and we are always looking for ways to provide the best value for our customers.

MK
Technical Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Documo?

It is very straightforward and easy to use application. UI is pretty much simple making things easier for naive user. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Currently have nothing to dislike, as it serve it's purpose. Review collected by and hosted on G2.com.

AG
Associate Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Documo?

UI is simple and eaiser to use. It helps you to sign your documents from anywhere and saves you time. Managing documents and reporting system is good. Review collected by and hosted on G2.com.

What do you dislike about Documo?

No downside as such, good, easier, reliable and available application. Review collected by and hosted on G2.com.

SS
Senior Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Documo?

Easy to gather team signature before time. NO HASTLE OF FIRST PRINTING OUT THE FORM SIGNING AND THEN UPLOADING THE COPY. Security enablement and use of ease is commendable Review collected by and hosted on G2.com.

What do you dislike about Documo?

More competition is available which offers more services including signatures. Not unique with it's services. It needs to provide a more convincing unique point Review collected by and hosted on G2.com.