Documo
Editedit
Documo
Save to My Lists
Contact Documo
Optimized for quick response

Documo Reviews & Product Details - Page 7

Editadmin

Documo Overview

Editedit
What is Documo?

mFax is now Documo! Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

Documo Details
Product Website
Discussions
Documo Community
Languages Supported
English
Show LessShow More
Product Description

Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

How do you position yourself against your competitors?

Documo's secure and compliant Priority Delivery Network enables higher fax completion rates and improved deliverability. Our US-based 24/7 live customer support is there to help anytime you need it.

Documo's goal is to eliminate filing cabinets, one product at a time.

Seller Details
Seller
Documo
Company Website
Year Founded
2014
HQ Location
Wilmington, DE
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Description

Documo is a cloud-based document management and electronic signature platform designed to streamline the creation, sharing, and signing of documents. The platform offers tools for document automation, secure storage, and collaboration, enabling businesses to enhance their workflows and improve efficiency. With features such as customizable templates and real-time tracking, Documo aims to simplify the document lifecycle for organizations of all sizes.

JH
Overview Provided by:
Jack Hoover

Documo Integrations

(5)
Verified by Documo
Product Avatar Image

Jane

Product Avatar Image

Node.js

Product Avatar Image

Protonmail

Product Avatar Image

Slack

Product Avatar Image

Zapier

Recent Documo Reviews

JC
Jonathan C.Mid-Market (51-1000 emp.)
4.0 out of 5
"Solid platform with competitive rates and strong integration features"
The ability to programatically integrate our documo environment with 3rd part services through the service API.
Read more
PG
Pedro G.Small-Business (50 or fewer emp.)
3.5 out of 5
"Nice Web interface"
So far has the best Web GUi any Virtual fax provider out there. Very easy to navigate around.
Read more
TS
Tovy S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Customizable for big teams"
The control I have over all users The ease of implementation for all workers Great customer support And a lot of features Easy to use even f...
Read more

Documo Pricing

Solo
$300.00
Per Year
Professional
$75.00
Per Month
Business
$150.00
Per Month
Enterprise
$300.00
Per Month
See all 6 Documo pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Documo Media

Documo Demo - Fax Portal
Documo fax portal view
Documo Demo - Fax Numbers
Documo fax numbers capabilities view
Documo Demo - Fax History
Documo fax history view
Documo Demo - Users
Documo users view
Documo Demo - Account
Documo general account view
Answer a few questions to help the Documo community
Have you used Documo before?
Yes

147 Documo Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
147 Documo Reviews
4.7 out of 5
147 Documo Reviews
4.7 out of 5

Documo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocumoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Documo?

MFax is easy to manage for our organization. It is also easy to trouble shoot if any issues happen while sending a fax. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Sometimes it is hard to reach customer support. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Allowing us to be electronic and not have to have physical copies of everything. Saves a lot of time. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

Thank you for sharing your experience with mFax! We're thrilled to hear that you find it easy to manage and troubleshoot. We apologize for any difficulties you've encountered in reaching our customer support team. We are continuously working to improve our response times and provide better assistance.

We're glad to hear that mFax is helping your organization go paperless and save time. If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your feedback and are here to help.

Helpful?
Share
Admin Approval Link
Verified User in Government Administration
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Documo?

I used their API within my application. This adds a new value add within my app and has been well received by my customers. Having another option for customers has been a value to myself and them. Review collected by and hosted on G2.com.

What do you dislike about Documo?

The costs per page can creep up if not controlled Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Users were printing and then faxing then shredding this eliminates that waste Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

Thank you for sharing your experience with us. We're thrilled to hear that our API has added value to your application and has been well received by your customers. We understand the concern about costs and are constantly working to provide cost-effective solutions for our customers. We appreciate your feedback and will take it into consideration for future improvements.

Helpful?
Share
Admin Approval Link
DS
Licensed acupuncturist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

Reliable and good messaging about status of messages. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Only downside is having to extra click to sign off. Not very important Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Needing to provide documentation of health claims. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

We're happy to hear that mFax is helping you with providing documentation of health claims. We appreciate your feedback about the sign off process and will take it into consideration. Thank you for choosing mFax!

Helpful?
Share
Admin Approval Link
TE
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Documo?

Cloud based, no hardware, no maintenance Review collected by and hosted on G2.com.

What do you dislike about Documo?

Occasianlly older fax machnes are unable to send faxes to us Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

It provides an easy way for clients to get faxes directly and securely to the indivual who needs to receive oit without it sitting in a fax machine tray Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

Thank you for your feedback! We're happy to hear that you appreciate the cloud-based, maintenance-free nature of mFax. We understand the occasional challenges with older fax machines and are continuously working to improve compatibility. We appreciate your business!

Helpful?
Share
Admin Approval Link
MS
Clinical Research Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Documo?

The easy way to use it and the trakcing it helps to. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Sometimes it takes longer to sent faxes. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Retreiving medical records. Requesting PPI data as well. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

We're glad to hear that you find mFax easy to use and appreciate the tracking feature. We apologize for any delays in sending faxes and are continuously working to improve our service.

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Documo?

As an MSP, mFax is cost Effective, easy to use, and just works! And their customer service is great. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Nothing. mFax works great. It was easy to implement. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Allows customers to fax without a dedicated fax line or fax machine. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

Hi there,

Thank you so much for sharing your positive experience with mFax!

We're thrilled to hear that how easy the platform has been to implement and met your needs as an MSP.

If you ever have any questions or need assistance, please don't hesitate to reach out to our support team.

Have yourself an amazing week and we're always here to help!

Documo Support Team

Helpful?
Share
Admin Approval Link
RM
VP of Product
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Documo?

Great Product

Great dev resources and documentation

Excellent Customer service

Excellent feature set

Easy integration Review collected by and hosted on G2.com.

What do you dislike about Documo?

There's a minimum character count for this field.

I candidly have no complaints about Documo and mFax after implementing it at 2 organizations. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Programmatic faxing for healthcare Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

Thank you for your kind words! We're glad to hear that our product and customer service have been helpful for you. Thank you for choosing mFax!

Helpful?
Share
Admin Approval Link
Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

East to use, straightforward, and secure. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I do not have any dislikes with mFax. Except for the very occasional problem, it it persists call. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

It allows me to FAX from just about anywhere Wi-fi is availalbe. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

It's great to hear that mFax is solving your faxing needs and providing the convenience of sending faxes from anywhere with Wi-Fi. Thank you for choosing mFax!

Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Documo?

mFax is reliable! I like that they send me emails to notify me that I have recieved a fax. Even better they attach that fax to the email to save me time from actually having log in. mFax is also easy to use which saves me time. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Ideally the cost of mFax could be lower, but I understand that they are running a bussiness. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Sending me faxes straight to my email and saving me time! Review collected by and hosted on G2.com.

Show More
Show Less
Response from Documo Support of Documo
Editedit

We're glad to hear that you find mFax reliable and easy to use. We understand your concern about the cost, and we are always looking for ways to provide the best value for our customers.

Helpful?
Share
Admin Approval Link
MK
Technical Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Documo?

It is very straightforward and easy to use application. UI is pretty much simple making things easier for naive user. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Currently have nothing to dislike, as it serve it's purpose. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Less paper work, hassle free and help you to sign your documents from anytime and anywhere Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Documo Comparisons

Compare HelloFax vs. Documo
Compare HelloFax vs. Documo
DocumoVSHelloFax
Compare Documo vs. CocoFax
Compare Documo vs. CocoFax
DocumoVSCocoFax
Compare XM Fax vs. Documo
Compare XM Fax vs. Documo
DocumoVSXM Fax
Compare Documo ratings to similar products

Top Rated Documo Alternatives

CocoFax
(183)
4.6 out of 5
HelloFax
(57)
4.5 out of 5
RingEX
(1,050)
4.1 out of 5
See all Documo Alternatives

Explore More

Microsoft Collaboration Tools
Operating Revenue
Classroom Messaging
Quasi Contract
Hybrid Workplace Trends in 2022
Types of Advertising
ZoomInfo Competitors
RFP Templates
Pros and Cons Details
Documo
Contact Documo