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Documo Reviews & Product Details - Page 5

Documo Overview

What is Documo?

mFax is now Documo! Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

Documo Details
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Documo Community
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Product Description

Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

How do you position yourself against your competitors?

Documo's secure and compliant Priority Delivery Network enables higher fax completion rates and improved deliverability. Our US-based 24/7 live customer support is there to help anytime you need it.

Documo's goal is to eliminate filing cabinets, one product at a time.


Seller Details
Seller
Documo
Company Website
Year Founded
2014
HQ Location
Wilmington, DE
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Description

Documo is a cloud-based document management and electronic signature platform designed to streamline the creation, sharing, and signing of documents. The platform offers tools for document automation, secure storage, and collaboration, enabling businesses to enhance their workflows and improve efficiency. With features such as customizable templates and real-time tracking, Documo aims to simplify the document lifecycle for organizations of all sizes.


Jack H.
JH
Overview Provided by:

Recent Documo Reviews

SM
Shaz M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Good E Fax solution"
Hipaa Compliant, works weel with most other fax providers
CL
Craig L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very Reliable and Easy to Use"
The best think about it is I can do everything from my computer. I like not having to run to the fax machine to receive or send faxes. I
Verified User
T
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"great for startup business"
I am in dev team using Documo API for our service. We were looking for integration service with fax only. Documo is affordable, well-documented, an...
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Documo Media

Documo Demo - Fax Portal
Documo fax portal view
Documo Demo - Fax Numbers
Documo fax numbers capabilities view
Documo Demo - Fax History
Documo fax history view
Documo Demo - Users
Documo users view
Documo Demo - Account
Documo general account view
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121 Documo Reviews

4.7 out of 5
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121 Documo Reviews
4.7 out of 5
121 Documo Reviews
4.7 out of 5

Documo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocumoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Rob M.
RM
VP of Product
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Documo?

Great Product

Great dev resources and documentation

Excellent Customer service

Excellent feature set

Easy integration Review collected by and hosted on G2.com.

What do you dislike about Documo?

There's a minimum character count for this field.

I candidly have no complaints about Documo and mFax after implementing it at 2 organizations. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Programmatic faxing for healthcare Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for your kind words! We're glad to hear that our product and customer service have been helpful for you. Thank you for choosing mFax!

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

East to use, straightforward, and secure. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I do not have any dislikes with mFax. Except for the very occasional problem, it it persists call. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

It allows me to FAX from just about anywhere Wi-fi is availalbe. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

It's great to hear that mFax is solving your faxing needs and providing the convenience of sending faxes from anywhere with Wi-Fi. Thank you for choosing mFax!

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Documo?

mFax is reliable! I like that they send me emails to notify me that I have recieved a fax. Even better they attach that fax to the email to save me time from actually having log in. mFax is also easy to use which saves me time. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Ideally the cost of mFax could be lower, but I understand that they are running a bussiness. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Sending me faxes straight to my email and saving me time! Review collected by and hosted on G2.com.

Response from Documo Support of Documo

We're glad to hear that you find mFax reliable and easy to use. We understand your concern about the cost, and we are always looking for ways to provide the best value for our customers.

Mamata K.
MK
Technical Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Documo?

It is very straightforward and easy to use application. UI is pretty much simple making things easier for naive user. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Currently have nothing to dislike, as it serve it's purpose. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Less paper work, hassle free and help you to sign your documents from anytime and anywhere Review collected by and hosted on G2.com.

ABHIJEET G.
AG
Associate Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Documo?

UI is simple and eaiser to use. It helps you to sign your documents from anywhere and saves you time. Managing documents and reporting system is good. Review collected by and hosted on G2.com.

What do you dislike about Documo?

No downside as such, good, easier, reliable and available application. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

It helps you to be paperless and saves your time by getting everything on one click. Review collected by and hosted on G2.com.

Shreya S.
SS
Senior Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Documo?

Easy to gather team signature before time. NO HASTLE OF FIRST PRINTING OUT THE FORM SIGNING AND THEN UPLOADING THE COPY. Security enablement and use of ease is commendable Review collected by and hosted on G2.com.

What do you dislike about Documo?

More competition is available which offers more services including signatures. Not unique with it's services. It needs to provide a more convincing unique point Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Helps me to collaborate with a big team of people and since now we are used to it. It has decreased amount of time needed to complete the paperwork. It results in increase in productivity Review collected by and hosted on G2.com.

Pareekshit A.
PA
Spacialist - Business Analysis
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Documo?

Easy way to sign pdf documents online with the ease of mobile or tablet or laptop. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Simply easy way to sign digital documents to get the results instantly. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Easy step to sign digital documents and store digital sign in the profile. Review collected by and hosted on G2.com.

Yuka O.
YO
Product Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Documo?

mFax provides a really fast and easy way to send faxes. The interface is very user-friendly and it was easy for me to figure out how to send faxes on the first try. You can submit a fax to be sent out within seconds. It also has good features for including cover letters in faxes. Also you can send the same fax to multiple fax numbers. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I don't like how its not immediately apparent that you don't have to fill out all the form fields when sending a fax - they are mostly optional and will save you time if you do not need to fill them out, but do appreciate the fields when needed (includes notes, subject, tags). Also, you're not able to edit the number of pages in an attachment through mFax so make sure you have the correct number of pages in your file before you attach it. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

mFax provides users with a fax number without having a physical fax machine. It allows you send to send files that are right on your computer. This saves us a lot of time and makes it possible for more employees to send more faxes. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

We're happy to hear that mFax is providing a fast and user-friendly way for you to send faxes. We value your feedback about the form fields and attachment editing, and we will strive to enhance these aspects of the service for a better user experience.

GK
Satellite Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

What I really like most about mSign is the ease of use. I've used quite a few solutions over the years and this product is just very intuitive and simple. I like that. I also appreciate some of the features they've included such as the auditing feature. I send a fair amount of documents for signature and I like to keep track of where they are in the process as they often have multiple folks who need to touch them. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I've been using the product just under a month now and haven't found any big negatives. There are some features I'd like that they don't have but according to them, they are adding updates regularly and some of the stuff I was hoping for is apparently in the works. So, we'll see! Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

mSign is definitely worth taking a look at if you like simple. I've used quite a few different products and this is one of the best so far in my opinion. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

mSign helps me to get documents input and out for signature quickly and simply which is important for me. Some of the solutions I've used in the past are cumbersome and actually are a bit too confusing to set up and get documents loaded so I've been liking what I've seen so far. Review collected by and hosted on G2.com.

Jared H.
JH
Founder and CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

It just works. It's reliable and easy to use, without a lot of overhead. It does everything you need from an esignature platform, the UI is straightforward, and the signature request emails actually get reliably delivered (unlike a recent experience I had with a famous competitor beginning with a D). The webhooks capability is slick and lets you set up integrations with easily.

I also like mSign's integration with the broader Documo platform, especially mFax, which is head and shoulders above anything I've ever seen in the fax world. This combination in particular makes it an obvious win for healthcare and similar industries. Review collected by and hosted on G2.com.

What do you dislike about Documo?

While the UI is really nice, I think it could use a little bit more polish or a bit of a refresh. Elements are a little larger than necessary, maybe the color scheme could be better. But these are really minor quibbles on an overall excellent product. Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

I'd say just give it a try. The demo takes all of 5 seconds to sign up for, the product walkthrough takes a few more, and in under 3 minutes you'll probably have your doc on the way out for signature. I didn't time it when I signed up, but it was short enough that I was able to do it during a phone call when I'd tried to send a doc using a very famous competitor, but my counterparty didn't receive it, so while still on the phone I created an mSign account, uploaded the doc and prepped it for signature and sent it out. Again, I think all-in it was like 3 minutes. Pretty straightforward! Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Well... sometimes you need to get things signed! Last time I needed to get something signed, mSign came through. I sent the doc out for signature, my counterparty signed, I signed, we got a nifty certificate with a digital verification, and we were good to go. Agreements make the world go round, and mSign helps formalize agreements. Review collected by and hosted on G2.com.