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Documo Reviews & Product Details - Page 14

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Documo Overview

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What is Documo?

mFax is now Documo! Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

Documo Details
Product Website
Discussions
Documo Community
Languages Supported
English
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Product Description

Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

How do you position yourself against your competitors?

Documo's secure and compliant Priority Delivery Network enables higher fax completion rates and improved deliverability. Our US-based 24/7 live customer support is there to help anytime you need it.

Documo's goal is to eliminate filing cabinets, one product at a time.

Seller Details
Seller
Documo
Company Website
Year Founded
2014
HQ Location
Wilmington, DE
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Description

Documo is a cloud-based document management and electronic signature platform designed to streamline the creation, sharing, and signing of documents. The platform offers tools for document automation, secure storage, and collaboration, enabling businesses to enhance their workflows and improve efficiency. With features such as customizable templates and real-time tracking, Documo aims to simplify the document lifecycle for organizations of all sizes.

JH
Overview Provided by:
Jack Hoover

Documo Integrations

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Recent Documo Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"so far so good"
BS"D Responsiveness when issue recognized by customer
Read more
AA
Angelica A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Communication Made Easy"
I like the ease of using this platform, especially in sending documents to our clients in a clinical trial and tracking receipts of documents.
Read more
R
Rene .Small-Business (50 or fewer emp.)
3.0 out of 5
"Not too user friendly or intuitive"
It’s fairly inexpensive for those of us who need fax capability infrequently.
Read more

Documo Pricing

Solo
$300.00
Per Year
Professional
$75.00
Per Month
Business
$150.00
Per Month
Enterprise
$300.00
Per Month
See all 6 Documo pricing levels
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0 people requested security information

Documo Media

Documo Demo - Fax Portal
Documo fax portal view
Documo Demo - Fax Numbers
Documo fax numbers capabilities view
Documo Demo - Fax History
Documo fax history view
Documo Demo - Users
Documo users view
Documo Demo - Account
Documo general account view
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Have you used Documo before?
Yes

149 out of 150 Total Reviews for Documo

4.7 out of 5
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149 out of 150 Total Reviews for Documo
4.7 out of 5
149 out of 150 Total Reviews for Documo
4.7 out of 5

Documo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocumoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Mining & Metals
AM
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

API and easy of use of UI. Alerts are great as well to know what is happening with faxes. Visability on users and assigned numbers is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Sometimes the documentation could be a little better Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

Review the API to see if you can automate your processes Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Needed to get away from physical lines that were super expensive at all of your facilities Review collected by and hosted on G2.com.

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Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

It's really easy to manage my numbers and users. The interface makes it easy to find what I need and go on with my day. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Some of the locations for the functions are strange. But once you learn where they are it's easy enough. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Many of our customers still uses faxing. This lets them continue to use fax in a paperless environment. Review collected by and hosted on G2.com.

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SM
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

that it is easy to ready and understand the faxes Review collected by and hosted on G2.com.

What do you dislike about Documo?

that it doesn't stay automatically logged in Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

pay in full for better price Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

faxes anytime Review collected by and hosted on G2.com.

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Verified User in Law Practice
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

That you can send faxes via email instead of logging on to the portal each time. Review collected by and hosted on G2.com.

What do you dislike about Documo?

That you can't import contacts from Outlook. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

We're saving time by receiving faxes in PDF format. This way we don't have to scan and email paper faxes. We also don't have to have a physical phone line or fax machine to deploy faxing capabilities. Review collected by and hosted on G2.com.

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Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

I am able to send and receive faxes quickly. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Sometimes the fax does not go through the first time. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Good records of faxes. Review collected by and hosted on G2.com.

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Verified User in Legal Services
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

Users like the interface as it is so easy to use. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Biggest complaint i receive is that the buttons on the left hand are just icons. Users would like to see the full name of the contacts button. Some would like to see faxing internationally. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Have users faxing from their desk vs trying to send them from copiers. Review collected by and hosted on G2.com.

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Verified User in Executive Office
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

I like the ease of use and how mFax integrates with our printers and makes it easier for us to send faxes in a few clicks Review collected by and hosted on G2.com.

What do you dislike about Documo?

Maybe a mobile app? And a handbook we can send to our members so they can use the fax easily Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Having our members send and receive faxes easily Review collected by and hosted on G2.com.

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Verified User in Financial Services
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

How quick their response time is to questions Review collected by and hosted on G2.com.

What do you dislike about Documo?

Where the release button was located. It has since been moved. Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

None come to mind. Most of the issues I originally had with mfax has since been corrected or changed for the better. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Ease of use for our clients is the biggest advantage Review collected by and hosted on G2.com.

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Verified User in Medical Practice
CM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

Able to send documents right from desk and not have to walk across the building to main office to send a fax. Review collected by and hosted on G2.com.

What do you dislike about Documo?

If campus internet is down -- it will have to wait. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

No land line traditional fax. Saves times. Ensures no one else is able to view private information Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

Intuitive interface, good fax bridge device compatibility Review collected by and hosted on G2.com.

What do you dislike about Documo?

Not really easy to create and manage bulk Users/Accounts.

Had more than wanted (though not extremely alot) downtime and issues. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

We're a hosted VoIP telecommunications service provider, and use mFax white label to provide 'our own' fax service for our clients. i7 Review collected by and hosted on G2.com.

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