146 out of 147 Total Reviews for Documo
Overall Review Sentiment for Documo
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I am in dev team using Documo API for our service. We were looking for integration service with fax only. Documo is affordable, well-documented, and incredibly reliable. We deployed quickly and have experienced minimal issues in production. we could get email notification about service status from Documo. The issue is rarely happened. IT IS RELIABLE! Review collected by and hosted on G2.com.
Documo meets our faxing needs without any issues. Review collected by and hosted on G2.com.
Enterprise management; amazing reporting tool; very flexible to multi user environment ; the best support so fast an efficient I never need anything more than starting a live chat online. Review collected by and hosted on G2.com.
I wish fax bridge could accept more than one number assigned per device Review collected by and hosted on G2.com.
I love how mFax's whitelabel service helps us provide reliable cloud faxing to a wide range of customers. It is very easy to onboard new customers, port their numbers, and enable them for hybrid cloud and physical faxing. It is also reasonably priced. Review collected by and hosted on G2.com.
Personally, the biggest issue we have seen is with using the faxbridge service -- problems with those are very difficult to troubleshoot and we are not immediately aware that an issue has occrred until an end-user reports to us. Review collected by and hosted on G2.com.
I am so grateful for HIIPAA compliant mFax! I recently started working exclusively from home and don't know what I would do without mFax! There was no real learning curve, as the implementation and use of the product was self-explanatory. I am immediately notified via email when a fax has been sent successfully, as well as when I receive a fax. MFax allows me to download and save faxes I receive and send, and maintains my complete fax history! The customer service department is quick to respond and so extremely helpful! Review collected by and hosted on G2.com.
I cannot think of one negative experience I've had since using mFax. Review collected by and hosted on G2.com.
We are a public library that uses mFax for public faxing and after exhaustive research, mFax was the only solution we could find that consistently works and at a very reasonable price. The solution was easy to set up and very easy to use for our customers. Customer support is great and the features are just right. It is easily integrated with our Xerox copiers where our patrons interact with to fax documents for free and do so frequently. Review collected by and hosted on G2.com.
When services are impacted by third party services, the company does not let their customers know that faxing services are unavailable. Review collected by and hosted on G2.com.
mFax is a great solution for digital faxing. We have been using it for about 3 months now after switching from analong faxing. It has been incredibly easy to use for our end users, and the admin portal is simple and straightforward. I chose mFax because of the pricing structure. It was very easy to understand, and it fit our needs the best. I love how it is a flat rate no matter how many users or pages are needed. Review collected by and hosted on G2.com.
The only annoyance that I've had was when porting over numbers. I've had to do it for two sets of numbers now, and both times, the numbers were ported over prior to the dates that I had inputted. Review collected by and hosted on G2.com.
mFax is an easy to impliment soltuion for MSPs such as ourselves. It's a sotuion that works as expected and is easy for our cusotmer base to grasp and understand. As well, mFax support is top notch. Their techs are friendly and know how to promplty solve issues. Review collected by and hosted on G2.com.
There are no dislikes that we have about mFax. Review collected by and hosted on G2.com.
The fax is easy to use and reliable. I was able to set up multiple users and use more than 1 number. Review collected by and hosted on G2.com.
Sometimes, the options were a little difficult to navigate. Review collected by and hosted on G2.com.
mFax has a lot of great features and has been a very reliable platform. Feedback and feature requests from users is taken seriously and they are constantly looking for new integrations to implement. Review collected by and hosted on G2.com.
The support use to be better and we have more issues out of the new ATAs than we did before. Review collected by and hosted on G2.com.
