149 out of 150 Total Reviews for Documo
Overall Review Sentiment for Documo
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the automatic email letting you know a fax is in. And it saves paper Review collected by and hosted on G2.com.
nothing really, just the junk faxes but there is not much you can do about that. Review collected by and hosted on G2.com.
the user friendly interface, the tagging is also a great feature. Review collected by and hosted on G2.com.
so far we do no thave any complaints. We have enjoyed the product. maybe it would be better if additional users was cheaper? Review collected by and hosted on G2.com.
This is the first cloud fax service I've used (and I've used them all if feels like) that actually:
A. Regularly updates their product and releases new features
B. Seems to care about support. They is always someone who answers emails and live chats sho is helpful and knowledgeable
The interface is very modern and intuitive. They obviously care about design. Most other solutions i've tried are clunky and feel like they haven't been updated in years. Most recent solution I've used were very flow to respond to support and usually felt like I was talking with someone in India who didn't know much about the product. Very frustrating. Review collected by and hosted on G2.com.
nothing so far. The solution and team have been fantastic Review collected by and hosted on G2.com.
Documo is easy to use, very simple and user friendly for the most part. Review collected by and hosted on G2.com.
Some of the features could be a little clearer. For example, searching via Platform vs. account can be confusing. It took some time to figure out because the options weren't clearly available. Review collected by and hosted on G2.com.
The simplicity and ability to have our own customized portal. Not stuck waiting on faxes for 20 minutes while it clears a buffer Review collected by and hosted on G2.com.
Had a rough start with the service and the FaxBridge devices on some of our networks, we have found a work around but it is still an issue from time to time Review collected by and hosted on G2.com.
The faxbridge appliance is a ingenious way of getting around the inherent problems of using a physical fax machine with internet VoIP/FoIP lines. Review collected by and hosted on G2.com.
With their office being in West Coast time zone and our main office in East Coast, half of our workday is over before I can reach anyone. Review collected by and hosted on G2.com.
