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Documo Reviews & Product Details - Page 15

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Documo Overview

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What is Documo?

mFax is now Documo! Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

Documo Details
Product Website
Discussions
Documo Community
Languages Supported
English
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Product Description

Documo is designed for companies that need a scalable solution for high-volume faxing compliant with HIPAA, GLBA, SOX, & PCI. Fax from any device and integrate seamlessly into existing apps and workflows. TLS 1.2 and AES 256 encryption ensures all data is secure both at-rest and in-transit. Documo's Tier-1 Priority Delivery Network enables industry-leading deliverability rates and can cut failures by up to 80%. No contracts. No Hidden fees. No BS. Just secure, reliable, and easy-to-use cloud fax backed by knowledgeable and responsive 24/7 live US-based support.

How do you position yourself against your competitors?

Documo's secure and compliant Priority Delivery Network enables higher fax completion rates and improved deliverability. Our US-based 24/7 live customer support is there to help anytime you need it.

Documo's goal is to eliminate filing cabinets, one product at a time.

Seller Details
Seller
Documo
Company Website
Year Founded
2014
HQ Location
Wilmington, DE
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Description

Documo is a cloud-based document management and electronic signature platform designed to streamline the creation, sharing, and signing of documents. The platform offers tools for document automation, secure storage, and collaboration, enabling businesses to enhance their workflows and improve efficiency. With features such as customizable templates and real-time tracking, Documo aims to simplify the document lifecycle for organizations of all sizes.

JH
Overview Provided by:
Jack Hoover

Documo Integrations

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Recent Documo Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"so far so good"
BS"D Responsiveness when issue recognized by customer
Read more
AA
Angelica A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Communication Made Easy"
I like the ease of using this platform, especially in sending documents to our clients in a clinical trial and tracking receipts of documents.
Read more
R
Rene .Small-Business (50 or fewer emp.)
3.0 out of 5
"Not too user friendly or intuitive"
It’s fairly inexpensive for those of us who need fax capability infrequently.
Read more

Documo Pricing

Solo
$300.00
Per Year
Professional
$75.00
Per Month
Business
$150.00
Per Month
Enterprise
$300.00
Per Month
See all 6 Documo pricing levels
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Documo Media

Documo Demo - Fax Portal
Documo fax portal view
Documo Demo - Fax Numbers
Documo fax numbers capabilities view
Documo Demo - Fax History
Documo fax history view
Documo Demo - Users
Documo users view
Documo Demo - Account
Documo general account view
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Have you used Documo before?
Yes

149 out of 150 Total Reviews for Documo

4.7 out of 5
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149 out of 150 Total Reviews for Documo
4.7 out of 5
149 out of 150 Total Reviews for Documo
4.7 out of 5

Documo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocumoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Here's how.
Verified User in Legal Services
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

That it e-mails me to let me know whether my fax went through or not. Review collected by and hosted on G2.com.

What do you dislike about Documo?

That there is no standard Cover sheet we can have saved under our account. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Not having to fax using our printer. People sometimes line up to do so. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

Fast and easy to use. Submitting confidential documents securely. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Nothing to dislike about the product. Very convenient for office use. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Fast and easy to send confidential documents to intended parties. Faster turn around time. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

Ease of setup and use. Great fax solution Review collected by and hosted on G2.com.

What do you dislike about Documo?

Sometimes takes a little while to send faxes. Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

Get it!! You won't be disappointed. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

This allows users the ability to send/receive faxes directly from their PC. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Documo?

Easy to setup with adding users and numbers. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Time Zone difference when an issue takes place.

Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

Paperless.

Not needing a fax machine with an ATA. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Documo?

Love the ease of use. Portal is very intuitive Review collected by and hosted on G2.com.

What do you dislike about Documo?

nothing that i have found so far to my disliking. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

less paper waste Review collected by and hosted on G2.com.

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Helpful?
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TM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

The user interface is easy to navigate and I can use it from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Haven't figured out if there is anything I don't like. Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

I tried a few different options for faxing. This is, by far, my favorite! Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

I am able to fax files from my device/pc without printing or scanning - in the end, that saves me money. Review collected by and hosted on G2.com.

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Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Documo?

Easy set-up (both number/account creation and admin features)

Cleanly designed interfaces

The lowest drop rates I have experienced (compared to myfax and eFaxCorp) Review collected by and hosted on G2.com.

What do you dislike about Documo?

Nothing (I switched from eFax Corporate so this has been all upside) Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

Switch now. You won't be disappointed. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

I have to fax confidential documents for my fund and I also use for personal use.

Benefits: less anxiety that my faxes didn't go through. Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Documo?

Easy to send fax, great pricing, communication is great on progress of porting. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Would like to get a copy of my invoice automatically. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

No problems as of yet.

Benefit of less costly phone bills. Review collected by and hosted on G2.com.

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Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Documo?

I love them because of their awesome service. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Documo?

nothing to dislike their service. They did well. Review collected by and hosted on G2.com.

Recommendations to others considering Documo:

Highly recommended to other. Review collected by and hosted on G2.com.

What problems is Documo solving and how is that benefiting you?

They solved my business problem within sort time. Review collected by and hosted on G2.com.

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