144 out of 145 Total Reviews for Documo
Overall Review Sentiment for Documo
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Documo has been our choice for faxing and document signatures. Review collected by and hosted on G2.com.
Nothing. We have yet to see or experience any downtime or issues with our account and requests for information or assistance is readily available. Review collected by and hosted on G2.com.
You can even sent from literaly anywherre including your old fax machine without using a POTS line. I also like not having to print all the junk faxes and being able to go back and reread or print older historic faxes. Review collected by and hosted on G2.com.
So far I haven't found anything that I could add to a wish list. Excellent fax solution. Review collected by and hosted on G2.com.
Documo saved my clients who were drowning in fax messages. They needed reliable solution and since the switch to Documo, cruise control has been achieved! Review collected by and hosted on G2.com.
There isn't much I dislike about Documo, really not anything. Review collected by and hosted on G2.com.
Excellent product that I've been using and selling for the last 8 years. I like that we can customize the Documo portal with our logo for our customer. I would recommend this product to anyone. Review collected by and hosted on G2.com.
I don't really have anything I dislike about the product. Review collected by and hosted on G2.com.
Easy to use web interface. Reliable endpoint faxing via use of their Fax Bridge as oppsoed to other competitors use SIP instead of HTTPS. Pricing is transparent. Support is responsive. Whitelabeling is best in its class. Review collected by and hosted on G2.com.
Porting customers can be cumbersome. Mainly because we have to create two different port requests. One to our carrier for their phone lines, and another to mFax for the fax lines. Since you cannot have 2 open port requests with a carrier, we have to do one at a time. Making Porting Process for a client onboard drag our 2-3 weeks to secure all their lines in each carrier. Wish there was a way that we could keep the number in our carrier and webhook it to mFax or have an integration to load numbers from Telnyx. Maybe there is a capability that we need to explore but I am not aware of that. Review collected by and hosted on G2.com.
mFax is easy to set up and works seamlessly right from the start. The user-friendly interface makes sending and receiving faxes hassle-free, which is a huge plus. It provides a reliable and straightforward solution for handling fax communications efficiently. Review collected by and hosted on G2.com.
The lack of integration with popular support systems like Zendesk, Intercom, and Salesforce is a significant drawback, especially for those who rely on these tools for customer service and operations. Additionally, the limited fax history can be problematic when we need to track previous communications, so having unlimited access to past faxes would be a crucial improvement. Review collected by and hosted on G2.com.
It's simple, does exactly what I need it to do - send and receive faxes digitally, and provides great value for the price. Review collected by and hosted on G2.com.
No complaints with Documo itself, just that the fax standard is prone to issues sometimes Review collected by and hosted on G2.com.
I am in dev team using Documo API for our service. We were looking for integration service with fax only. Documo is affordable, well-documented, and incredibly reliable. We deployed quickly and have experienced minimal issues in production. we could get email notification about service status from Documo. The issue is rarely happened. IT IS RELIABLE! Review collected by and hosted on G2.com.
Documo meets our faxing needs without any issues. Review collected by and hosted on G2.com.
Enterprise management; amazing reporting tool; very flexible to multi user environment ; the best support so fast an efficient I never need anything more than starting a live chat online. Review collected by and hosted on G2.com.
I wish fax bridge could accept more than one number assigned per device Review collected by and hosted on G2.com.
I love how mFax's whitelabel service helps us provide reliable cloud faxing to a wide range of customers. It is very easy to onboard new customers, port their numbers, and enable them for hybrid cloud and physical faxing. It is also reasonably priced. Review collected by and hosted on G2.com.
Personally, the biggest issue we have seen is with using the faxbridge service -- problems with those are very difficult to troubleshoot and we are not immediately aware that an issue has occrred until an end-user reports to us. Review collected by and hosted on G2.com.
