Dixa Reviews & Product Details - Page 30

Thank you for your feedback, Freja 🙏🏻

The ringtones follow your sound settings on the computer, so you can just turn it down there. There is also an option to select "no sound" on the different channels, so you can, for example, only have sound on phone calls (just a suggestion). I don't know if that could solve the challenge, but feel free to send me an email at support@dixa.com so we can find the best solution.

We appreciate any feedback provided, so thank you!

Both of these issues should be easy to resolve. It would be great If we can have a chat to cover this. You can send an email to support@dixa.com with your details and we can get a call scheduled to cover both topics :)

Hi There,

Great to hear how easy you're finding things :) We're actually working on some cool new ideas for Analytics, you can reach us on friends@dixa.com if you'd like to hear some more about what we're working on :)

If you need anything at all, please do not hesitate to reach out: https://dixa.com/contact

Thanks again :)

Hi There,

I'm glad to hear you're enjoying using Dixa, as well as much Facebook messenger is helping you thats awesome!

If its okay with you, I would like to hear some more about the way in which emails should be auto copied, would you mind sending an email over to friends@dixa.com with your details and availability? I'll be able to pick it up from this end and we can get something scheduled in :)

Thanks a lot.

Hi Kierin,

Thanks for sharing your feedback :) The colour isn't something we can customise right now but I have opened an internal feature request to see if this is something that can happen later down the line, fingers crossed!

If you need anything at all just let us know: https://dixa.com/contact

Those notifications are super useful!

With the overview, we're actually working on some shiny new analytics which should help clear some of this up. Keep an eye out for the gift icon within your Dixa account, this is where well post the announcement :)

If you'd like to hear some more, feel free to reach out to us at any time: https://dixa.com/contact

Hi Jonas,

Thanks for sharing your feedback :) How would you vision having the users to be split or divided? If there's something specific you'd like to see just let us know, you can always email us or we can schedule a call. Just let us know your details and availability. You can forward this over to support@dixa.com.

Thanks again Jonas :)

Hi There,

I'm glad to hear that Dixa is working well for you so far :) As for the conversations, whenever you open a conversation you should should be able to see them in the conversation overview which is just under the settings icon. If this doesn't appear for you just let us know and we'll look into things for you.

With the dashboards right now its non-customisable but we'd like to hear some more on how you'd like to see things :)

You can reach out to our team at any time: https://dixa.com/contact

Hi There,

Thanks for your review, I'm really glad to hear that you haven't ran into any issues so far.

You mentioned you haven't used Dixa for that long, If you need any help with getting ramped up on how to fully utilise Dixa just reach out and we can help get make that happen: https://dixa.com/contact

Hi Peter,

Thanks for sharing your feedback. If you have some time we can have a training session on how to set up queues and work flows? If you're interested can you forward your details and availability over to support@dixa.com? This will also give us a chance to pick your brain a little on the way in which conversations are threaded :)