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Discourse Reviews & Product Details

Pricing

Pricing provided by Discourse.

Starter

$20.00

Per Month

Pro

$100.00

Per Month

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Discourse Media

This screen capture showcases a Discourse community, which is highly customizable and open-source. With Discourse, community managers and developers can personalize every aspect of the site, from layout and branding to plugins and themes. This flexibility enables the community to evolve and grow ...

Discourse Demo - Badges System - Gamification

This screen capture showcases Discourse's badge system, which is a powerful tool for rewarding and incentivizing user behavior. With badges, community managers can recognize users for their contributions, encourage engagement, and create a sense of accomplishment and belonging within the communit...

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Verified User in Entertainment

Small-Business (50 or fewer emp.)

1/28/2019

"Discourse Review"

4/5

What do you like best about Discourse?

Discourse is a great server for conversation, and it's functions are very user-friendly. I like that there are both public and private forums, so my conversations could be as transparent or private as I want. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

The tagging system is a little unclear, and at best semi-functional. The all lowercase tagging system makes things hard to find, and difficult to read. Additionally, mailing list mode is a bit tiresome to set up. Review collected by and hosted on G2.com.

Recommendations to others considering Discourse:

Discourse is open-source and compatible with many other add-ons. If you or someone in your company is relatively tech-savvy, you can really boost the power of discourse fairly easily (and cheaply!) depending on your needs. Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

Discourse is great for community interaction and some of the best open-source software I've seen. If you need a forum software, I would absolutely recommend Discourse. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

1/28/2019

"Great Communication Software"

3.5/5

What do you like best about Discourse?

Discourse is a great plateforme for discussion among group members and professionals. The group members can be assigned certain roles which allows for good moderation and identification of leadership. Topics of discussion can be easily organized as well. The application is very flexible and allows customization of discussion forums. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

Sometimes the discussion can get easily disorganized because replies to conversation build up. So it can be hard to separate the topic of discussion and tangents. The application also takes used to navigating. Review collected by and hosted on G2.com.

Recommendations to others considering Discourse:

Initially the software can be hard to navigate. But there are many useful features that make discussion and organizational topics flow easily. Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

Discourse is being used as the main platform for discussion and communication among team members. A benefit is that everything is all in one place and very organized. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/28/2019

"Easy setup, takes time to customize to your liking"

4/5

What do you like best about Discourse?

My favorite part of the software is being able to tag things to search for them later. I also like that you can organize discussions and topics to your liking. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

It takes a while to get used to and customize to your liking. For example, you can assign trust levels to each user and organize things but you have to play with it a little bit before getting the hang of it. I suggest having a training day or a week so that everyone can get used to it. Review collected by and hosted on G2.com.

Recommendations to others considering Discourse:

Take a week to get customized to it. Maybe have a training day. Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

Whenever we have new training information or resources we use Discourse to ask questions, keep in contact with each other regarding future events, and learn more about our training material. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

1/28/2019

"One of the best forum software out there"

4/5

What do you like best about Discourse?

1. User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.

2.Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

1.Private Messages can be seen by Administrators, something which might not be clear to everybody.

2.Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface. Review collected by and hosted on G2.com.

Victor T.

Técnico Senior Tech Center

Enterprise (> 1000 emp.)

1/28/2019

"One of the best open source softwares to inet forums."

3.5/5

What do you like best about Discourse?

Its strengths are that it innovates in the field of existing forums software by including features popularized recently by large social networks, such as infinite scrolling, live updates, link expansion, and drag-and-drop attachments. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

The truth is... I do not know what to put as dislike... Because both administration and the actual update are solid and improved in each version. Truthfully, I would say that your support could be better. But the tutorials and help in the app are gorgeous. Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

edit

Thank you for taking the time to share your review of Discourse, Victor! It's great to hear that you appreciate its innovative features, such as infinite scrolling, live updates, link expansion, and drag-and-drop attachments. These features provide a modern and user-friendly experience for forum users.

Regarding your feedback on support, we are always looking for ways to improve and appreciate your input. We're glad to hear that you found the tutorials and help in the app to be helpful.

It's good to know that you found Discourse to be a reliable software and that you continue to use it for testing. Thank you for recommending others to try it out as well.

Thank you again for sharing your thoughts and experiences with Discourse!

Monali P.

Clinical Research Assistant

Small-Business (50 or fewer emp.)

1/28/2019

"Great online chat system"

5/5

What do you like best about Discourse?

The best thing about this online discussion forum is that there is a soft flagging system in which positive and constructive commenters are rewarded and those comments that are spam or junk are flagged and deleted Review collected by and hosted on G2.com.

What do you dislike about Discourse?

Sometimes the forums can become unorganized and change topics quickly it would be nice if a new thread would be started by administrators to keep the organization Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

edit

Thank you for taking the time to share your positive experience with Discourse, Monali. It's great to hear that you appreciate the soft flagging system, which helps to maintain the quality of the forum by rewarding constructive comments and filtering out spam or junk. This is a valuable feature that sets Discourse apart from other online discussion forums.

I understand your concerns about the organization of the forums and the potential for topics to change quickly. It's good feedback for the Discourse team to consider implementing new threads started by administrators to maintain organization and improve user experience.

It's great to hear that Discourse is solving issues with customer feedback and helping to improve communication with your consumer base. This is an important aspect of any successful business and it's good to know that Discourse is providing a valuable solution.

Thank you for your review and for recommending others to use Discourse. We appreciate your feedback and are glad to hear that the platform is meeting your needs.

Verified User in Entertainment

Small-Business (50 or fewer emp.)

1/29/2019

"Good service if you need another way to communicate... "

2.5/5

What do you like best about Discourse?

It's a nicely organized way to communicate in a forum setting. And the ability to attach files is nice. It has a free trial which is great. It's nice that it switches automatically to a mobile layout for small screens.

Review collected by and hosted on G2.com.

What do you dislike about Discourse?

It seems redundant. I didn't feel it necessary to have ANOTHER way of communicating with people. It seems more social than technical. Review collected by and hosted on G2.com.

Recommendations to others considering Discourse:

I would suggest trying it out if you feel you don't have a reliable way of managing projects and/or collaborating with coworkers already. It seemed redundant to me, but if you need a more organized way to keep information linked between users, this might be the solution for you. Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

It was a nicely organized space to collaborate and it helped streamline discussions on a particular subject. Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

edit

Thank you for trying out Discourse and for sharing your thoughts with us. While Discourse is often used as a communication tool, it actually offers much more than that! In addition to providing a nicely organized forum setting for discussions, Discourse also has powerful search and categorization features, allows for file attachments and polls, and supports integration with various other tools and services.

Discourse can also be used as a knowledge base for your team or community, and can be set up as a customer support platform, intranet, or even a paid membership site for monetizing content. We understand that it may seem redundant to have another communication tool, but Discourse's versatility makes it a valuable addition to any organization or community.

Thank you again for your feedback, and please let us know if you have any further questions or suggestions for improving the platform!

Krys L.

Product Manager

Mid-Market (51-1000 emp.)

1/28/2019

"Great Forum Software!!!"

3.5/5

What do you like best about Discourse?

The ability to have both private and public threads make it possible to have as much privacy as you would like. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

The tags are a bit confusing, could be more user friendly. Also, private messages are not private to admins. Review collected by and hosted on G2.com.

Sonya V.

mortgage broker

Mid-Market (51-1000 emp.)

1/28/2019

"Excellent!"

3.5/5

What do you like best about Discourse?

Ease of communication. This makes communication among our group of Experts really easy. The software is initiative and easy to access,. You can organize and customize messages, inbox, and the communication means to your standard. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

There is still a lot of understanding left, we are still struggling to understand the software. Review collected by and hosted on G2.com.

Verified User in Online Media

Small-Business (50 or fewer emp.)

1/28/2019

"Great for commenting"

4/5

What do you like best about Discourse?

This software is great because it allows you to leave comments on whatever you feel and also interact with other users on any board or site that your on. It is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

It can be confusing for first time users starting out because it's not the easiest with the load time after writing a comment. Review collected by and hosted on G2.com.