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Discourse Reviews & Product Details

Pricing

Pricing provided by Discourse.

Starter

$20.00

Per Month

Pro

$100.00

Per Month

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Discourse Media

This screen capture showcases a Discourse community, which is highly customizable and open-source. With Discourse, community managers and developers can personalize every aspect of the site, from layout and branding to plugins and themes. This flexibility enables the community to evolve and grow ...

Discourse Demo - Badges System - Gamification

This screen capture showcases Discourse's badge system, which is a powerful tool for rewarding and incentivizing user behavior. With badges, community managers can recognize users for their contributions, encourage engagement, and create a sense of accomplishment and belonging within the communit...

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/17/2022

"Discourse Review"

2.5/5

What do you like best about Discourse?

It is a huge database of valuable information. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

It's not the most intuitive tool to use. While tagging and searching usually get me to where I want to go, there seems to always be duplicate information and no way to determine which is the 'newest' or 'validated' answers. Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

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Thank you for your feedback about Discourse. We're glad to hear that you find the platform to be a valuable database of information.

We understand your concerns about the usability of Discourse, including duplicates and outdated information. We're continuously working on ways to improve the platform's organization and search features to make it easier for users to find the information they need. We also have a just-in-time feedback feature that screens for duplicate content and provides real-time notifications to users when they attempt to post content that already exists.

Our community moderators regularly review and validate the information to ensure that it's accurate and up-to-date. We recommend that you use the "Latest" or "New" tabs to see the most recent posts and updates.

We appreciate your feedback, which helps us improve the platform and provide a better user experience. If you have any further suggestions or concerns, please let us know. Thank you for choosing Discourse, and we hope to continue being a valuable resource for you.

Regarding your concerns about duplicate content, you may find this post on the Discourse Meta forum helpful. It discusses how the platform handles duplicate content and offers suggestions for avoiding or reporting it.

See how Discourse improved

Verified User in Nanotechnology

Mid-Market (51-1000 emp.)

5/17/2022

"Discourse"

4/5

What do you like best about Discourse?

everything is very good. I have no suggestions. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

Sometimes the notifications do not work properly Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

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Thank you for your positive feedback about Discourse! We're delighted to hear that you're satisfied with the platform and that you don't have any suggestions for improvement.

Regarding your comment about notifications, we apologize for any inconvenience this may have caused. We understand how important notifications are to keep you informed and up-to-date. We encourage you to check out our Discourse Meta forum, where you can find various posts discussing notification issues and how to resolve them.

Our team is continually working to improve the notification system, and we appreciate your feedback, which helps us identify areas for improvement. If you have any further suggestions or concerns, please don't hesitate to let us know.

Thank you for choosing Discourse as your preferred communication platform, and we hope to continue providing you with a positive experience.

See how Discourse improved

Padraic R.

Community Manager

Small-Business (50 or fewer emp.)

6/11/2021

"Discourse Review"

5/5

Teddy M.

Tech Administrator & Support Team

Small-Business (50 or fewer emp.)

5/26/2021

"Discourse - An amazing platform"

5/5

What do you like best about Discourse?

Discourse was very straightforward to install, the Let's Encrypt integration is amazing. Discourse is an amazing platform with even more of an amazing design. My team enjoyed using it a lot. The cost of running is also very small. Overall it is a great experience. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

I didn't really like that you can't deploy Discourse without a domain. It was very hard for me to use Discourse with my mail server at first, although I quickly got around that by using the numerous Discoruse tutorials available. Review collected by and hosted on G2.com.

Recommendations to others considering Discourse:

I highly recommend to use a one click installation, it is much more easier than the regular installation (both are supported by Disocurse as far as I am aware, so no need to worry for support). Also, be prepared to wait and retry. You more than likely won't nail it on the first try. I also recommend you get some extra RAM and run a mail server on your VPS/dedicated server (if you already haven't done so), as this quite literally saved my installation from failure, because without a mail server - your installation is broken and if you don't have MailChimp or other popular mail platforms but instead have your own mail server (which is not locally hosted), chances are - you might fail. Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

Recently, communication within my department has went down. And it wasn't only there, it seemed like all platforms we tried were just like the other ones - non-customisable, costy, and way too simple. Discourse was simple, but the "simple" which actually was fine with us. Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

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Thank you for sharing your feedback on Discourse! We're delighted to hear that you found our platform easy to install and that your team enjoys using it. We're also glad to hear that our Let's Encrypt integration and cost-effective pricing have been helpful to you.

We apologize for any difficulty you experienced in deploying Discourse without a domain. We're constantly working to improve our platform and appreciate your feedback. We're pleased that you found our tutorials useful in resolving the issue.

We're grateful for your business and hope to continue providing you and your team with an exceptional experience. If you have any further feedback or questions, please don't hesitate to reach out to us.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

4/14/2022

"Good forum app for open discussions"

2.5/5

What do you like best about Discourse?

I like the searchability of Discourse. It gives us a way to find answers to previously answered questions asynchronously. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

I don't have anything I don't like about Discourse. Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

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Hello,

We hope this message finds you well. We wanted to reach out regarding your recent review of Discourse on G2. While we appreciate your honest feedback, we noticed that you rated our platform 2.5 out of 5 despite not having any dislikes about our product.

As a company, we take all feedback seriously, and we believe that honest and accurate reviews are important for potential customers to make informed decisions. However, we also understand that inaccurate or misleading reviews can unfairly impact our reputation and mislead other potential customers and for that reason, we would like to kindly ask if you would consider revising your review to reflect your positive experience with Discourse.

Your review can help potential customers make informed decisions about our platform, and we want to ensure that they have an accurate understanding of its benefits. If you do decide to revise your review, we would be grateful for your support.

Thank you again for your feedback, and we look forward to continuing to improve our platform to better meet your needs.

John G.

Senior Digital Programs Marketing Manager – Audience Acquisition & Engagement

Information Technology and Services

Enterprise (> 1000 emp.)

1/28/2019

"Discourse is the best there is - it has no competition"

5/5

What do you like best about Discourse?

Simple to use and read. It presents a simple list of discussions with suitable categories, as opposed to cluttered sub-forums that divide discussions. It provides a easy and effective way to highlight and pin topics and identify active discussions. Users can even hide certain categories they are not interested in.

Creating and replying to topics is a great experience and has editor support. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

This might be a quibble, but at times the UI can be perceived as cluttered, disorganized. Also, one cannot hide categories that you don’t frequent, and you can’t block users that pester you. Review collected by and hosted on G2.com.

Recommendations to others considering Discourse:

Just do it and tame a problem! Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

We needed a way to distribute lots of content, embed videos, images, tweets, quotes, code, etc. Since our teams are geographically dispersed, and across multiple time zones, this way of keeping everyone updated is a simple exercise. Content can be pulled in and utilized based on time stamping. Review collected by and hosted on G2.com.

Kimberly A.

Mrs.

Enterprise (> 1000 emp.)

1/28/2019

"Best for community solutions"

5/5

What do you like best about Discourse?

It is a open source software, where the main topics can be discussed orderly. It doesn't matter how big or small the project is, you'll find the adequate tool to find a solution and talk about it within your community or the people you want to reach. For example, you'll be able to do surveys, bookmark, chat and keep track of your main interests. It's not only easy to host, but also easy to follow up. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

It's a relatively new forum, where people aren't used to the privacy terms, for example, private messages not being private to the admin. Also, constant updates means interface changes, you need to adapt. Review collected by and hosted on G2.com.

Recommendations to others considering Discourse:

It's a helpful tool to organize your projects and give them a follow up. It doesn't matter if you are a business or not, give it a chance by adquiring the 14 day trial. Anyway, I do recommend to buy the licence as you will find this software the best for your community organization towards future and ongoing projects. Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

Efficient organization between a whole group of people regarding an specific subject. Ease to contact other members and let them know what's going on at the moment. Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

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Thank you for your positive review of Discourse, Kimberly! We're thrilled to hear that you find our platform to be the best for community solutions, and that it's easy to use and follow up. We appreciate your feedback regarding privacy concerns and interface changes, and we're committed to continually improving our platform based on user feedback.

We're glad to hear that Discourse has been a helpful tool for organizing your projects and facilitating efficient communication among group members. We believe that our platform is suitable for any type of community, whether it's a business or not, and we encourage everyone to give it a try by signing up for our 14-day trial.

Thank you again for choosing Discourse, and we look forward to continuing to support your community organization efforts in the future!

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

2/13/2019

"By far the best (and most affordable!!) option for community software"

5/5

What do you like best about Discourse?

Discourse is already amazing. Yet, the pace of development is staggering.

You can interact directly with the co-founders, developers, and the rest of the Discourse community at meta.discourse.org. That's something you probably won't get with any other community software!

As an open source project, the level of innovation and collaboration from multiple stakeholders appears to be well beyond what any private company could sustain.

Discourse is fast, modern, and easy to use. It can handle a small community and scale to work with millions of people.

It is incredibly simple to moderate and serve as the admin for a Discourse community.

The ability to integrate Discourse with other platforms is advanced and convenient.

You absolutely have to spin up a version of Discourse and try it out before making a decision. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

Whenever I have a complaint, I can bring it to the Discourse community at meta.discourse.org and see if others agree. When the concern is shared, the Discourse team will work to improve the product within months. Any dislikes about Discourse get resolved in a relatively short time. Review collected by and hosted on G2.com.

Chris N.

Graduate Research Assistant

Semiconductors

Mid-Market (51-1000 emp.)

1/28/2019

"My Discourse Review"

4.5/5

What do you like best about Discourse?

Probably the best feature of this software is its being open source. Allows seamless integration into other platforms, and lets you customize it to fit your specific needs, which is a unique feature compared to other similar softwares. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

Sometimes managing the thread can lead to disarray and makes it a bit disorganized. The organization of the thread can use a better format.

Additionally, some features require external integration to be added in order to function. Review collected by and hosted on G2.com.

What problems is Discourse solving and how is that benefiting you?

When I was working with a dozen other people in a research lab, it naturally lead to many Google docs and hundreds of files and documents all over the place, but discourse helped us organize all of them into one single forum and it allowed us to keep track of where things were and what we were discussing without having to scramble to find the corresponding Google Doc! Saved us a lot of time and effort overall. Review collected by and hosted on G2.com.

Response from André Sousa of Discourse

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Thank you for sharing your positive experience with Discourse, Chris! We appreciate your feedback about the software's open-source nature and how it allowed you to customize the platform to fit your specific needs.

Your concerns about managing threads and thread organization are valuable feedback that we will consider as we continue to improve the platform.

It's great to hear that Discourse was beneficial for you and your research lab by helping you organize all your files and documents into one single forum, and we're glad that we were able to save you time and effort.

Thank you for taking the time to share your thoughts and experiences with Discourse!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/28/2019

"Very organized -- good bang for your buck!"

4.5/5

What do you like best about Discourse?

We know discourse isn't the most robust forum software out there, but for the price, it does very well! Keeping things organized is incredibly easy - especially if you're wanting to have posts grouped by specific topics as well. The moderation customization is surprisingly robust though - you can assign key individuals specific roles that you want them to perform, and what abilities they'll be able to have while in the forum. Review collected by and hosted on G2.com.

What do you dislike about Discourse?

Wish it was more robust. There are other forum solutions out there, but they were all at exorbitant prices and required dev-level setup. Discourse integrated with our CRM and our support software, which were two of the big things we needed. But I wish you could customize more around the posts and folders. Meaning, you could add up-votes/down-votes to certain tickets/bugs. Or assign a post to a specific moderator using logic. Review collected by and hosted on G2.com.