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Diligent One Platform Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Diligent One Platform Integrations

(1)
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Diligent One Platform Reviews (149)

Reviews

Diligent One Platform Reviews (149)

4.3
149 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and comprehensive features of the Diligent One Platform, highlighting its ability to streamline governance, risk, and compliance processes effectively. The intuitive interface and strong customer support enhance user experience, making it a valuable tool for managing audits and compliance. However, some users note a common limitation in customization options, which can restrict flexibility in certain modules.

Pros & Cons

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Quality Auditor
Small-Business (50 or fewer emp.)
"Highbond helps to take decision"
What do you like best about Diligent One Platform?

Improving efficiency to do audit. It reduces risk Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

No weakness.but no webinar.. this is the only thing I don't like Review collected by and hosted on G2.com.

OK
Audit Analytics Manager
Enterprise (> 1000 emp.)
"A great GRC product with integrated analytics capabilities"
What do you like best about Diligent One Platform?

- Analytics & GRC integration

- Very flexible, customizable platform

- One-click reports

- API support

- Comprehensive help docs

- Community of helpful users around the world Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

- Frequent maintenance work requires adjustments. Other than this, nothing comes to mind. Review collected by and hosted on G2.com.

Gabe L.
GL
Internal Audit
Enterprise (> 1000 emp.)
"Slow Start but Picking Up Speed."
What do you like best about Diligent One Platform?

I like the ability to track the progress my team has made on audit projects. I also like the potential automation that HighBond will bring to our audit process, we are looking forward to using the Robotics application to build that automation. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Implementation took longer than I expected it would. I also would like to see the platform streamlined; there are too many screens and sign-offs. I would also like more flexibility in configuring my instance of HighBond. Review collected by and hosted on G2.com.

Mehul M.
MM
Data Compliance Analyst
Enterprise (> 1000 emp.)
"ACL GRC Review"
What do you like best about Diligent One Platform?

Storyboards - Storyboard is one of the powerful functionality to entail a complete story about the business processes under review.

Metrics, Triggers and Visualizations - Trigger helps to flag critical red flags, Metrics helps to track key financial figures and a picture/graph is better than 1000 words.

GRC Results manager for publishing exceptions. Best part is tracking of exceptions closure right from publisher name, date of publish, date of close, comments from different users and attachments.

As ACL has now added functionality to download exceptions data in ACL to analyse further, it makes us more powerful in terms of analysing comments from user, time taken to close exceptions, Aging of open exceptions and many more. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

In order to automate one business process, we have to take help of multiple pieces of functionalities like, Reports Manager, Results Manager, Robots, Storyboards etc. There should be one single window to achieve all the above tasks. Review collected by and hosted on G2.com.

Charles Copeland F.
CF
Senior IT Auditor
Enterprise (> 1000 emp.)
"The Premier Analytics Platform for Audit"
What do you like best about Diligent One Platform?

HighBond technology has helped to transform how employee expense, accounts payable, IT risk management, and enterprise security data is managed. We are using analytics to add value by assisting in the reviews of unusual transactions, facilitating data extraction, and improving reporting and audit rule definitions within our employee expense application. We have also developed additional invoice tests not performed by management and defined data sets from the Mainframe system for the accounts payable department. Using HighBond, we have enhanced manual reviews performed by IT risk management through automation and developed the ability to quickly provide feedback and allow timely remediation of identified issues. Assisting corporate security with investigations by analyzing data is another area where we have been able to add value. HighBond technology has given us the tools to develop sophisticated risk analytics that are more advanced than random sampling, manual spreadsheet manipulations, or business intelligence. From data classification to auditing and reporting, the use of this technology is helping to shape the future of business processes. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

It can be a little cumbersome to navigate. Two main challenges we overcame (and our solutions) were creating data analytics programs that were repeatable and output results in a measurable or auditable way. We created ACL script libraries to automate everything from importing data exports (Excel and PDF files) from the many different systems to sending notification emails once the analytics complete execution with a link to the shared folder containing the results. We built a graphical user interface out of the dialog function with options so anyone in the department could run the analytics without having to run individual scripts. For audit purposes, we created a risk rating method for transactions flagged by the analytics. This assigns a high, medium, or low risk rating to every flagged transaction using the average, standard deviation, and statistics functions. We added methods in the scripts to allow us to trend our analytics results over time giving management insight into performance indicators that they did not previously have. Review collected by and hosted on G2.com.

Martin K.
MK
Head Of Internal Audit
Mid-Market (51-1000 emp.)
"HighBond review"
What do you like best about Diligent One Platform?

Various modules are available - internal audit, enterprise risk management, compliance and IT governance for example.

The reporting in Risk Management (heat maps etc) are a nice function.

Good custimization options and easy to use interface for end users. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Takes time to implement. Not all functionalities I wanted are available for example uploading current risk scores generated outside the system.

Approval workflows are complicated for example when I wanted 2 people to sign off on the same control. Review collected by and hosted on G2.com.

JT E.
JE
Board Member
Enterprise (> 1000 emp.)
"Good mix of products"
What do you like best about Diligent One Platform?

Analytics allowed out internal audit analytics function to get up and running. Analytics has been plug and play once we have connected to all of our internal and external data sources. The expression builder, and the ability to save expressions, is a huge time saver when implementing repeatable analytics. Scripting has allowed us to move to continous monitoring where applicable. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Lack of autocomplete in coding areas and lack of onscreen help. When entering a formula, please let me see function parameters and examples within the expression builder, not on the help website. Review collected by and hosted on G2.com.

LE
Sr Internal Auditor
Mid-Market (51-1000 emp.)
"ACL is an easy to use tool for auditor"
What do you like best about Diligent One Platform?

I enjoy building analytics in ACL that speed up the auditing process. The ACL Robotics simplifies creating automation scripts and allows us to use the scheduler to execute unattended audit tasks. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

The lack of a sophisticated tool to build eye-catching reports and poor integration with Excel are the two main things I dislike. In addition, Python should be included as part of the development suite. While ACL provides many data connectors, installing Oracle data connector is problematic. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Highbond GRC Product"
What do you like best about Diligent One Platform?

HighBond GRC allows the flexibility to adapt its product to meet our Company needs. The ability to link risk assessments to regulatory requirements to internal audit testing eliminates gaps to ensure regulatory compliance. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

HighBond GRC does not permit linking between projects. Each project documentation must stand alone. Several of our projects overlap and the ability to link between projects would improve our audit efficiency. Additionally, the number of "clicks" required to view, complete, sign-off and review a project is cumbersome. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market (51-1000 emp.)
"Great software with forward facing capabilities"
What do you like best about Diligent One Platform?

Customizable field setups

ACL Analytics Included

Potential for Robotics/Automation

Integrated Workflows Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

- Does not have an elegant solution for selecting/downloading individual areas (start to finish control export, without exporting full sections of your file (i.e. walkthroughs for every process, not just the one you want with the accompanying testing workpapers and background details in 1 download)

- Open text box for documenting has table limits not friendly for exporting or using its advanced features (team tries to push attaching excel workpaper attachments instead)

- No auto-selection possibility with population files for business process controls

- Interface could be nicer Review collected by and hosted on G2.com.

Questions about Diligent One Platform? Ask real users or explore answers from the community

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Verified User
G2
Verified User
Last activity over 5 years ago

Do ACL and Rsam no longer exist?

GU
Guest User

What is Diligent HighBond used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

12%

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Diligent One Platform Features
Risk Identification
Risk Classification
Risk Methodology
Recovery Plans
Procedure Templates
Crisis Management
Integration
Flexibility
Training & Learning
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Diligent One Platform