Diligent One Platform Reviews & Product Details

I love the fact that diligent is a web-based system, it is fairly simple to use, its constantly evolving and come with a quite a number of features. Review collected by and hosted on G2.com.

It is annoying when the academy is refreshed and all certificates are lost. There is no two linking between the work paper and record of work performed. If an issue applies to more than one entity in an audit you have to retype the issue for that next entitiy. Review collected by and hosted on G2.com.

Its user friendly and is adaptable in some of the modules (such as the Projects) to the working of the companies. I love its notation feature when used correctly. Review collected by and hosted on G2.com.

It feature on requests is something that I dislike, I would also like it to work in collaboration with its other module, where the tools needs to work.

I wish it has feature for notes /comments in all the modules. Review collected by and hosted on G2.com.

The different modules are integrated so you can view information from one module in the other modules making it easier to asses risks efficiently Review collected by and hosted on G2.com.

Just when you get comfortable with your new processes, the program changes again. For example, we are using projects for audit and just this week, an announcement of a new audit tool was released. Review collected by and hosted on G2.com.

Being able to go to one place for all our compliance and reporting needs saves us time and money. Review collected by and hosted on G2.com.

I would like a better understanding of the bigger layout and structure. Knowing how the different products work with one another Review collected by and hosted on G2.com.

The accessibility of the of the platform. Easier to do anaysis work while doing monitoring as well as reporting work. Review collected by and hosted on G2.com.

At first it was hard to navigate the platform but after sometime it become better. Review collected by and hosted on G2.com.

The ability to link risks in the Risk module to the Controls in the Projects Review collected by and hosted on G2.com.

It isn't entirely clear on what the best feature is for reporting using metrics and dashboards Review collected by and hosted on G2.com.

Automation on Analytics, good data management, strong security Review collected by and hosted on G2.com.

The interface, its good but need improvement Review collected by and hosted on G2.com.

Can customize the solution to meet our needs. The customer support services are excellent. Have been a customer for 10 years and still receive timely responses. Solutions are user friendly Review collected by and hosted on G2.com.

Analytics can be troublesome to create, need IT resources or Diligent services. Review collected by and hosted on G2.com.

Highond is useful for organize audit workpapers and client responses and for tracking issues Review collected by and hosted on G2.com.

No contact with Diligent team other than when its time to negotiate the next years annual billing. Dont know whats included support wise in my package (inherited product) Review collected by and hosted on G2.com.

Flexibile Analytics tool that has great ability to join data from many platforms and data types Review collected by and hosted on G2.com.

We are currently an AX user and have some struggles migrating to Robots Review collected by and hosted on G2.com.