Dialpad Ai-powered customer communications platform Reviews - Page 30

It provides with a smooth an easy going process of calling various numbers, have a texting facility is a plus in the appplication, where one do not have to for other resources. It provides with the virtual transcript of the ongoing call which helps in understading and analyzing the words on a live basis. Review collected by and hosted on G2.com.

It does not support in the Carrbean area or Porto Rico, while dialing with the US zone. Review collected by and hosted on G2.com.

We use Dialpad to call our patients and it is super helpful to be able to look back on the calls sometimes, to go over what was talked about. Sometimes I'll look back for a specific comment/date we discussed. It is not perfect, but its close enough. Review collected by and hosted on G2.com.

I have not seen many downsides yet because I only use Ai Voice as a tool. Sometimes the app will Glitch with the Ai pop up on my screen and the ID notification won't pop up, but that's not on the Ai. Review collected by and hosted on G2.com.

I love the recap of everything, it gives you detailed notes which is cool! Review collected by and hosted on G2.com.

Just like with any type of Ai, things can be glitchy but I can only assume it will get better as the tech gets better. Review collected by and hosted on G2.com.

My favorite little thing about dialpad is that it allows you to organize our different call centers by what we need, sales or service very convenient and reliable. Review collected by and hosted on G2.com.

Sometimes connectivity issues is an issue Review collected by and hosted on G2.com.

I like the website and integrations available. If I were to only use their website to make and receive calls I would be a very happy customer. Review collected by and hosted on G2.com.

Desk phone support isn't first priority for Dialpad. They have better strengths elsewhere. Review collected by and hosted on G2.com.

The quickness and the way that the Ai Contact Center tries to resolves in an appropriate way. Its is easy to use and very easy to understand. They offer a solution as soon as they can. Review collected by and hosted on G2.com.

There is not much that I have to complain about the Dial Pad Ai Contact Center. One thing that I can probably say about Dial Pad Ai Contact Center is that is should have more color coding the colors make everything look close together. Review collected by and hosted on G2.com.

the ability to add dialpad to your desktop and phone makes it a very valuable tool for someone who needs to make and receive calls on the go. I bascially could not do my job without it! Review collected by and hosted on G2.com.

I am very happy overall with the performance and quality of dial pad as a phone system for our team. I also appreciated the visual transcript to help with reviews Review collected by and hosted on G2.com.

No longer need to take dictation of what customers are saying. Simple to use and seamless to integrate. I use it every day. Review collected by and hosted on G2.com.

Only supports english language, though it would be amazing it more languages were added. Review collected by and hosted on G2.com.

With the help of this voip service I can easily connect to my cleints from different regions. The transscript feature helped me to understand different languages. Easy to use and understand my clients requirements in own language. As Dailpad AI voice has all the features like testing, calling, video confrenceing. Review collected by and hosted on G2.com.

Sometimes I faced the issue of call dropping. Review collected by and hosted on G2.com.

The Dialpad Ai offers one of the most user-friendly interfaces among its competitors. It allows us to talk to our clients without any breakage or distortion in the line. The standout feature of Dialpad is its Voice Intelligence (VI), as it transcribes and analyzes calls automatically. Review collected by and hosted on G2.com.

I believe there is nothing to hate about Dialpad, although their customer support should be more active. Review collected by and hosted on G2.com.