Dialpad Connect Discussions

There's an occasional glitch where my voice doesn't come through on outbound calls, or the user's voice doesn't come through on inbound calls. This has been pretty frustrating to me in the past.

Sometimes voicemails will go to my phone and not the app, so I have missed a few.

I am looking to use Dialpad more from my keyboard. Any shortcuts?

Like Google (Gmail) or Microsoft (Outlook), I'm hoping I can connect this tool in synch with my business email. In situation that you like to send full detail info to your customer like the SMS feature.

We can see where employees have incoming/outgoing calls; would love to be able to see the same data for texts for employees

I hope to link multiple customer contacts into 'groups' or 'channels' for easier access and better organization. Do they need to stay as individual contacts, or is there a way to link several customer records together in Dialpad?

I've not yet integrated my system to my CRM is there is a quick way to create client accounts or do i just need to do this as i call the clients? Also, will these be overwritten once I do connect it to my crm?

Like, if I wanted to 3-way with someone and then I wanted to add an additional person

Changing the profile picture on your profile and how to manage your calls and your stats

like put it in dark mood