Dialpad Ai-powered customer communications platform Reviews - Page 33

I like how Dialpad Ai Voice Data Analytics gives me the ability to easily control and optimise my calls. It helps me understand which conversations are working well and gives me clear guidance on how to improve. The powerful playback options also provide peace of mind that no detail has been missed - you can listen to calls at different speeds or use transcripts as a reference if required. I'm also able to keep track of past interactions with each number and manage basic tasks like voicemail and messaging with ease. Review collected by and hosted on G2.com.

I would like to see two minor changes to Dialpad Ai Voice to make it my ideal iteration. Firstly, I suggest that incoming calls should be routed through the Dialpad app rather than the default phone app for greater convenience and ease of use. Secondly, I suggest changing the format of phone numbers when making outgoing contacts in the dialer so that they are clearly displayed without confusion or guesswork. Review collected by and hosted on G2.com.

I like the best in dialpad is that while we are in a call it provides transcripts that helps a lot in comprehending the customers inquiries. Review collected by and hosted on G2.com.

I dont think there is any that there is not to like, it is easy to use and its features are on the right track for easy access. Review collected by and hosted on G2.com.

during meetings sound is clear and it is very personal Review collected by and hosted on G2.com.

i have not experienced any dissatisfaction as of yet Review collected by and hosted on G2.com.

That it has the voice AI so I can track back calls if needed. It also is pretty clean and organized to understand quickly. This is a great way to track calls and such. I also like how you can text on here. Review collected by and hosted on G2.com.

There is not much to dislike. Sometimes I need to restart but I feel that it is normal to do that from time to time. Maybe have some more ability to customize to the users preferences through the settings. Review collected by and hosted on G2.com.

The live transcriptions is a game changer, especially for the organisations have global clients. It makes interpreting the other person's speech in a way simpler way without hindering the screen space Review collected by and hosted on G2.com.

THe connection timeout can be improved for better latency. Again a very minimal add-on but im sure many will enjoy this Review collected by and hosted on G2.com.

I love how it gives you pointers as you're talking to "slow down" or "talk louder" so you can give the other caller the best experience on your end. It gives you tips so that your conversation is effective and you give a good experience. Review collected by and hosted on G2.com.

It depends on the accent, but occasionally it won't pick up exactly what was said so when you go back to your notes, the conversation doesn't make sense. There have been instances where it logged there were cuss words and there weren't. Review collected by and hosted on G2.com.

Seemless setup, easy to use, reliable. Basically a one stop shop if you need a VOIP solution. Review collected by and hosted on G2.com.

Honestly, I've yet to find anything that I don't like. I had a very specific need and Dialpad ticked all the boxes. Review collected by and hosted on G2.com.

It's very innovative and stable, haven't ran into any issues with the software. Has many features and it is constantly trying new things. Review collected by and hosted on G2.com.

I have not ran into any issues with dialpad Review collected by and hosted on G2.com.

It is an easy to use tool that contains all the dialpad functionalities like transcribe and record, easy to share screen and files. Review collected by and hosted on G2.com.

There is nothing I can say to improve ai meetings Review collected by and hosted on G2.com.

Quality of the calls without any lags or breaking of voice. it makes very easy to communicate with people across different countries. No oher apps provide this much of quality and good experience in conversations. Review collected by and hosted on G2.com.

I dislike it when some times the notifications do not pop up. Review collected by and hosted on G2.com.