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Deskera CRM Reviews & Product Details - Page 3

Deskera CRM Overview

What is Deskera CRM?

Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and manufacturing operations. Gain real-time insights and increase business control. Increase data accuracy, reduce costs, fulfill orders faster, and improve customer service with Deskera ERP's custom built tools.

Deskera CRM Details
Languages Supported
German, English, Hindi, Indonesian, Italian, Portuguese, Spanish, Chinese (Traditional)
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Product Description

Deskera CRM lets you proactively manage your prospects, customers, and vendors. Making the right business decision isn't always easy. Stay up-to-date with real-time sales insights on the Dashboard. View open and won deals statistics,activity reminders, and more at a glance on the Dashboard.


Seller Details
Seller
Deskera
Year Founded
2008
HQ Location
Minneapolis, Minnesota
Twitter
@deskera
5,988 Twitter followers
LinkedIn® Page
www.linkedin.com
146 employees on LinkedIn®

Chris P.
CP
Overview Provided by:
Transforming how buyers discover, research, & buy software

Recent Deskera CRM Reviews

Shivaji D.
SD
Shivaji D.Small-Business (50 or fewer emp.)
1.0 out of 5
"Unhelpful and cold founders"
It has a lot of potential but any new product is as good as their founders. How else do you build credibility for something with bugs and gaps? The...
Krrish B.
KB
Krrish B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Satisfied with Deskera CRM"
The best thing about Deskera CRM is it is simple and easy to use. The interface is straightforward, and the features are easy to understand. It als...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Developer"
Deskera crm a great tool for sales user to manage all the process in the system
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Deskera CRM Media

Deskera CRM Demo - Email Campaigns
Easily create and launch email campaigns with comprehensive tools for personalizing messages, tracking performance, and analyzing results. Automate complex processes like automated follow-up emails, segmentation of email lists, and detailed reports to ensure maximum engagement with your customers...
Deskera CRM Demo - Contact Segmentation
Easily manage customer segments with contact segmentation. Create custom segments based on customer attributes and behaviors, and assign relevant marketing campaigns to each segment. Quickly and accurately identify customer needs and preferences, and communicate with them in a personalized manner.
Deskera CRM Demo - Marketing Forms
Create marketing forms to easily capture customer data and gain insights into customer needs. Automate follow-up emails to nurture leads and track performance with analytics. Utilize built-in templates to quickly build branded forms and start collecting data.
Deskera CRM Demo - Opportunity Management
Opportunity Management helps you track and manage sales prospects and turn them into customers. Easily monitor opportunity progress and accurately forecast sales numbers. Keep all your sales data in one organized place for easy access.
Deskera CRM Demo - Contact Management
Automatically sync and store contact information, such as emails, phone numbers and addresses, and even add notes, tags and custom fields to each contact.
Deskera CRM Demo - Landing Pages
Create custom Landing Pages in minutes to boost conversions and increase leads. Design and customize content, choose from a range of templates and measure performance in real-time.
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92 Deskera CRM Reviews

4.5 out of 5
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92 Deskera CRM Reviews
4.5 out of 5
92 Deskera CRM Reviews
4.5 out of 5

Overall Review Sentiment for Deskera CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Marco S.
MS
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

Deskera CRM integrates a landing page builder with email campaigns. For a website, I can build a simple landing page from scratch using the Deskera visual editor or I can use one of the several pre-made templates. The landing page can collect email leads and add them to the CRM. With the contact list, I can build email newsletters directly in Deskera. Again, I have the option of building my own newsletter or using one of their templates. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

I don't like the UI. I know that UI is a personal preference, but the UI in the Desktop CRM hinders my workflow. The side menu only shows icons, which means I have to stop and hover each time to find the function I am looking for. Deskera, if you HAVE to keep the side menu, please make it wider and add the text label. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

I am trying desperately to streamline my workflows and minimize "tool creep." I'm spending more time learning tools than actually generating business. Finding tools that can combine multiple functions is what lead me to Deskera. With Deskera, I have DRIP, landing page, and newsletter functionality. If I can build more email automation (Deskera says this functionality is coming soon), then I can eliminate even more tools. Review collected by and hosted on G2.com.

Alexander M.
AM
Software Implementation Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

It provides an all inclusive suite of tools from lead and opportunity management to task creation and pipeline forecasting. I really love the simple to use interface as well as the integrations they provide. Their is also an incredible roadmap of features coming soon! Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Honestly not much. It's hard to fault the company as they have a large team which provides great support when things do go wrong and they are one of the few companies that will follow up on promises made... Awesome! Review collected by and hosted on G2.com.

Recommendations to others considering Deskera CRM:

Just that CRMs don't solve internal problems. If you're not making sales a CRM may help, but not if the business doesn't use it effectively Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

Definitely the ability to simplify my lead management process. It's what a great CRM should do and this is a great example without the expensive price tag. Review collected by and hosted on G2.com.

Sumit G.
SG
Digital Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

Honestly this is my first CRM experience and it seesm to be smooth AF.

- Easy to use lists and add them to pipeline.

- Interrelations btw funtions is made easy. example using a specific type of user from a list and qualify them to the pipeline and use in your cmapaign.

- Forms and Landing pages inbuilt is a BIG win :)

- moreoever you and create the the funnel to see a bird eye view if your hypothesis is working or you need to twist your campaign.

- curious to know what they will bring in the automation. Please bring Texau and Nexweave + Pabbly or zapier :) Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Nothing as off now, I am a new user and I belive they have an active community on facebook groups and discord that will help me out in case I feel something off. and if needed I will update the review. Review collected by and hosted on G2.com.

Recommendations to others considering Deskera CRM:

If you are looking to have a CRM that sreams Similicity. Deskera is for you.

Watch videos and engege with the community , they are there to help you. :) Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

I am lauching an ecom development platform called bananashop.ai ; Looking forward to manage leads and grow the platform at the easiest way possible. Review collected by and hosted on G2.com.

G
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

Deskera is the perfect CRM for any small organisations. I have been using it for last 6 months and it is easy to use and meets your needs. It has features like sales pipeline management, forms, landing pages, and campaign management. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Deskera CRM is not integrated with the books platform that it offers creating an inconvenience to users. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

Managing sales pipelines and customer interactions and using activity features to manage tasks. Review collected by and hosted on G2.com.

CIVILERA p.
CP
principal consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

Deskera CRM is one of the simplest to use. It has all the automation needed to create a deal, send out instant emails, generate offers. It is a modern app with powerful features like funnels, landing pages, forms, and automation.

It is also seamlessly integrated with books and a help desk. It can act as a powerful all in one for your marketing Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

There is nothing much that I dislike about this product. It is all good. I have been using it for some time now. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

I have a real all-in-one CRM now. I used to stitch multiple apps, which was a pain and also cost me more. With all landing pages, forms, funnels, and emails in one place, you can trigger automatic emails to the leads from one app. Review collected by and hosted on G2.com.

Tony C.
TC
CMO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Deskera CRM?

My favorite part of this review is that it's an all-in-one solution into one software which is great to streamline things easier. They are building automation for the CRM, which will be a game changer. Additionally, the team is always willing to listen and provides fast development. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

So far, I don't have anything to dislike, because automation has not yet been released, but will be soon. If I must mention, I think it will be great if there was an in-dial widget so I don't have to use CallRail, and it will just make things easier to track everything in the Pipedrive. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

Being able to track the progress of the leads and closing them with the necessary steps in one tool. It saves me a lot of time not having to go back and forth between different tools. Review collected by and hosted on G2.com.

Ricky S.
RS
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

I like how the Deskera CRM connects with Deskera and the whole UI is so intuitive. I am a fan of the colours and layout of the CRM too. It makes the whole experiencing of using a CRM very modern. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

As this is a new platform, there are only limited integrations, but I am sure more integrations will be added soon. Review collected by and hosted on G2.com.

Recommendations to others considering Deskera CRM:

Being part of the Deskera ecosystem means you no longer need to switch between different apps and platforms. A true All-In-One. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

We have been using a lot of different CRM and they all felt "dated" and also does not connect to our accounting software and other tools we use. Deskera CRM being part of the Deskera platform means that this will be a truly All-In-One platform so we don't have to switch between different software anymore. Review collected by and hosted on G2.com.

Jagadeesh C.
JC
Co-Founder and Digital Optimizer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

The best part of this CRM is that it is all under one roof. It provides funnels, landing pages, email marketing, automation, and more. My business is able to manage all my customer relationships and marketing through this platform. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Shifting from one CRM to another CRM is difficult. So, I'll recommend them to add tutorials about the tool. That helps new users to setup and implement. Review collected by and hosted on G2.com.

Recommendations to others considering Deskera CRM:

If you want to maintain a successful relationship with your customers. I would definitely recommend this tool. A lot of features at a reasonable price. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

In today's competitive environment, customer relationships are the most valuable asset for any business. I am very happy with this tool because it allows me to manage all customer issues and to get new customers. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

The customer service/chat service is very decent, as I usually hear back from the team in 24hrs. I like the idea of having CRM, books and people in one place. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

It is long way from perfection as compared to other major players like HubSpot, Zoho, etc. There are a few bugs that I have raised with the team. Won't recommend signing up for a lifetime deal as future upgrades/product enhancement may not be covered in it and you may have to buy additional licenses like their CRM+ feature, which I think should be standard for any CRM providers. The Facebook community is very active, but I have noticed that some posts ( though within the regulations) won't be approved, if the admin doesn't like it. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

It is very very basic CRM. Additional functionality's like audience segmenting, landing page creation etc is fairly limited to CRM+ tool which is mostly sold as a seperate product. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Deskera CRM?

It is an all-in-one system; unless you're a specialty business, you shouldn't need to use any outside software to operate your business. Much better user interface than any other software I've used. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

The help docs are good but not great. Some of the information is outdated, non-existent or regarding a different module. More video tutorials would be helpful. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

I am using the CRM to manage leads and the sales process. We will be bringing on other reps soon and will be able to get them started into a software that is simple to use. Review collected by and hosted on G2.com.