Top Rated DesignNBuy Alternatives
I like what a good job they do of convincing others how good they are. Review collected by and hosted on G2.com.
They will promise you the world and you will be lucky if you even receive a working (let alone live) website. Customer support will run you in lots of circles until you just throw your hands in the air, give up and cut your losses as a "learning experience" as what not to do for future. They are not willing to negotiate and will give you lots of calls to talk about what needs to get fixed and they will then tell you how much more $$ it will cost you. But if they fall off the face of the earth for awhile- do not worry, they will be back once it's time to renew your yearly subscription! Also, good luck getting to work with the same team through the process because of the high turnover rate. They should be banned from the print industry. They care nothing about your business and only their bottom line (their last email to me even states it). These are facts and we have documentation for anyone doubting otherwise. 0/10 would recommend and definitely should have asked for several referrals. Am finding out way too late this is a common theme with them. Feel free to contact me directly with any questions about my experience. Review collected by and hosted on G2.com.
42 out of 43 Total Reviews for DesignNBuy
Overall Review Sentiment for DesignNBuy
Log in to view review sentiment.
A very good and strong team of specialists who always go out of their way to help find the best solution or solve the problem in the shortest possible time.
A flexible solution and easy to use to achieve our results. The team helped launch and configure our system in three languages at the same time. Review collected by and hosted on G2.com.
I don't even know what it is that I don't like about the team. Probably the fact that we haven't met in real life yet :) But in general, we look for solutions together and create new products, and don't try to find some downsides. Review collected by and hosted on G2.com.
An excellent solution for personalized products, with a strong focus on 3D product visualization. Impressive attributes include templates, artwork integration, and versatile cost estimation capabilities. Review collected by and hosted on G2.com.
Ensure precision in documenting requirements, addressing every intricate detail comprehensively, prior to granting final approval, in order to preempt any potential issues. Review collected by and hosted on G2.com.
Only good thing they have is the product was built on Magento Review collected by and hosted on G2.com.
The product performance is horrible. Site performance is slow. The customer experience is bad because they get tired of waiting for the product to load. Product configuration is very difficult to setup. No training documents were created even though I asked for it for months. The product has a lack of features so we had to buy third party extensions to add to magento. Their customer support staff has had high turnovers. The product is hard to use from the backend and horrible from the front end for customers. Review collected by and hosted on G2.com.
I really enjoyed the product to have evrerything well tought, about the newsletters, the customer accounts, the product reviews and the layout and design for the pages. Review collected by and hosted on G2.com.
I don't really enjoy that every configuration has a lot of steps to complete. Review collected by and hosted on G2.com.
I have been using Design0 for two years and recently we upgraded to 1.7. I must admit that DNB team has addressed 90% of the requests we raised in the past months. The Design0 works as a complement to our website. The new features added in the new Design0 1.7 are meticulous. We were slightly concerned about the upgrade as our current business might be affected. Here comes the Project team who upgraded us in 3 weeks, no bugs were reported. After the delivery, we got an extended period for UAT, which relaxed us as we could review and test the new Design0. After handing it over to the customer team we were attended by the CSM Deepak. He made sure all our previous integrations were working as they were. He checked all the checks before putting it live. It all happened in the blink of an eye. Our existing business website was kept live with the older Desogn0. Once we got approval all the integrations were completed in a day and guess what, we were taking orders through the new Design0 1.7. Truly this team has worked hard and the customer made sure I have no unanswered questions. Re-trainings were arranged so that we can get familiar with the new Designo0 1.7. Thank You everyone you are always of great help! Review collected by and hosted on G2.com.
At present, I have no dislike. They are improving in all places Y0Y. They care for you and provide you with the best customer experience. I recommend this company to my industry friends. Review collected by and hosted on G2.com.
We signed up for the AIOD a few years back. Initially, I would say it was tough to understand these people. Some time I was banging my head where I had moved. Gradually, I experienced improvements in this company. Language was a very big challenge in the initial days. It's been more than 3 years since we have been using this software. Though we are at license. Doing our business in Africa. For the last year, I saw a lot of improvements in the team. I don't know what happened but I am happier than before with the team. On-time resolution, no delay follows up. The customer team is at par and they don't leave you. The new team makes sure your work is completed and takes feedback after the ticket is closed. Their new initiatives are customer-centric. I referred two of my business mates and guess what they got the work completed in 2 weeks only. I am jealous. The customer team does not even listen to you, they understand, talk, and find a solution. Now, I see a long way for this team. Miles to go. Really Happy with the Designnbuy team. Kudos to all of you especially the Customer team. They really care for you. World-class customer-centric team. You can be lazy but they won't stop connecting with you until you start acting. Surely, that's what Indians are known for. Their Customer team tagline of Vasudhaiva Kutumbakam killed it. Good job. Review collected by and hosted on G2.com.
Unavailability of resources that could deliver white glove experience, I am now they have. Review collected by and hosted on G2.com.
I like the option to create multiple stores for our business to business customers. Not only can we create different sites but can customize what products are available in each store. We can marage all of them from our Super Admin panel, which saves a lot of time. Review collected by and hosted on G2.com.
The software is pretty complex with lots of features. So it has taken more time than we would have liked for our team to come up to speed maybe because we are new to the web to print space. The fact that is has a lot of features is a good thing, but you have to invest the time in learning. Review collected by and hosted on G2.com.
For us, as a small family printing company, the most helpful is that with Design’N’Buy we have our own IT and web design department within the company. Without much previous knowledge in these areas, we became recognizable on the market in a short period of time and stood out from the competition because Design’N’Buy enabled us to fully engage in our basic work and to progress. After two years of using it I claim with full responisbility that it would have cost us much more if we had built the web-to-print platform ourselves and paid someone to maintain it all this time. The solutions that were basically offered to us are mostly the ones that we needed, but there were no problems when we changed and adapted them according to the needs of the local market. We mastered most things very easily, and for larger requests, operatives from Design’N’Buy solved our problems in a short time, answered questions, introduced some specifics that we needed. All in all, we do not experience Design’N’Buy as an expense or a duty, but rather as a basic tool for work. Review collected by and hosted on G2.com.
Basically, we have no complaints about Design'N'Buy, and if I had to mention something, it is that we are in different time zones and that our non-working days are different, but that is something that is accepted and easy to get used to, and in Design'N'Buy is trying so that we don't feel it.
Also, the Design'N'Buy system is much bigger than ours and they have employees for different issues, but this is overcome by having an account that is responsible for us, so we turn to him/her, and he/she forwards it to those who are specifically responsible for it. Review collected by and hosted on G2.com.
HOnest and resourceful staff and always friendly. Review collected by and hosted on G2.com.
We are US based and the time diffence slows down some urgent issues. Overall, they make it work. Review collected by and hosted on G2.com.
