DesignNBuy gives our customers a clean, easy way to personalise products and see a preview before buying. The customisation flow is intuitive, and it helps reduce back-and-forth because the customer can finalise what they want on the product page itself. It also makes custom orders feel more premium and “self-serve,” which improves conversion for customisation-based products. Review collected by and hosted on G2.com.
Most of the issues we faced came when the store setup changed (theme updates, side cart integrations, checkout changes). The customisation + pricing logic can become sensitive to cart/checkout wiring, and we had to raise multiple tickets to align the final price between cart and checkout.
We also needed more control over what gets displayed in the cart and checkout. More built-in toggles and clearer documentation for these scenarios would reduce support dependency. Review collected by and hosted on G2.com.
