DesignNBuy Pricing Overview

For us, as a small family printing company, the most helpful is that with Design’N’Buy we have our own IT and web design department within the company. Without much previous knowledge in these areas, we became recognizable on the market in a short period of time and stood out from the competition because Design’N’Buy enabled us to fully engage in our basic work and to progress. After two years of using it I claim with full responisbility that it would have cost us much more if we had built the web-to-print platform ourselves and paid someone to maintain it all this time. The solutions that were basically offered to us are mostly the ones that we needed, but there were no problems when we changed and adapted them according to the needs of the local market. We mastered most things very easily, and for larger requests, operatives from Design’N’Buy solved our problems in a short time, answered questions, introduced some specifics that we needed. All in all, we do not experience Design’N’Buy as an expense or a duty, but rather as a basic tool for work. Review collected by and hosted on G2.com.

Basically, we have no complaints about Design'N'Buy, and if I had to mention something, it is that we are in different time zones and that our non-working days are different, but that is something that is accepted and easy to get used to, and in Design'N'Buy is trying so that we don't feel it.

Also, the Design'N'Buy system is much bigger than ours and they have employees for different issues, but this is overcome by having an account that is responsible for us, so we turn to him/her, and he/she forwards it to those who are specifically responsible for it. Review collected by and hosted on G2.com.

I like what a good job they do of convincing others how good they are. Review collected by and hosted on G2.com.

They will promise you the world and you will be lucky if you even receive a working (let alone live) website. Customer support will run you in lots of circles until you just throw your hands in the air, give up and cut your losses as a "learning experience" as what not to do for future. They are not willing to negotiate and will give you lots of calls to talk about what needs to get fixed and they will then tell you how much more $$ it will cost you. But if they fall off the face of the earth for awhile- do not worry, they will be back once it's time to renew your yearly subscription! Also, good luck getting to work with the same team through the process because of the high turnover rate. They should be banned from the print industry. They care nothing about your business and only their bottom line (their last email to me even states it). These are facts and we have documentation for anyone doubting otherwise. 0/10 would recommend and definitely should have asked for several referrals. Am finding out way too late this is a common theme with them. Feel free to contact me directly with any questions about my experience. Review collected by and hosted on G2.com.