Descartes Forwarder Enterprise Suite Pricing Overview

Software automates Denied Party Screening and enables operations and accounting and collections to be linked providing visibility to payment for freight release. It enables a lot of customization and ad hoc reporting. Reports can be automated to run daily etc. and tracking is integrated and provides visibility to customers through online portal. Wildly customizable. Customer support is prompt. Review collected by and hosted on G2.com.

The hardest part of the software is the initial set up. To get basic documents to generate such as a bill of lading or work order or invoice etc. the templates need customization. also many of the tools are a bit unintuitive. I think they are just 1 generation away from a really slick UI that will make life easier for users. In its current state there are great tools but it feels more like database management than us user centric interface. There are some canned reports but the formating as PDF or Excel isn't always usable for further number crunching due to formatting. We have had to make our own custom reports which fortunately one can do. It lacks tracking based automations. We are looking forward to their implementation of tracking based data automation such as vessel sailing and arrival dates being populated from tracking data but this is still not yet possible. Review collected by and hosted on G2.com.

Software is very easy to use. Currently training my wife and she is liking it too. Review collected by and hosted on G2.com.

Global back end tables are not maintained by Descartes (Sublocation codes and PGA tables, for example)

There is no way to generate a paid invoice for customers that prepaid. This leads to lots of phone calls and duplicate payments. Review collected by and hosted on G2.com.