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27 Dental Intelligence Engagement Reviews
Overall Review Sentiment for Dental Intelligence Engagement
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Dental Intel is amazing at putting together lists for you to work off of to keep track of treatment that is needed to be scheduled. Review collected by and hosted on G2.com.
Have not come across anything that we do not like! Review collected by and hosted on G2.com.
It's user-friendliness and ease of customization. Review collected by and hosted on G2.com.
nothing really prominent that I dislike though Review collected by and hosted on G2.com.
User friendly for letting patients book an appointment at their convenience. Working with the training staff is so helpful. I am a dental consultant and I had previously recommended other patient communication software - their customer service was very poor. Modento has really delivered on their promises. A great addition to our dental world. Chase & Brainne have been terrific. Review collected by and hosted on G2.com.
Nothing yet - I will indeed let you know when I find something Review collected by and hosted on G2.com.
I love that we can create templates to send out to patients for frequently encountered situations.
And your response time has increased, without the option of leaving a voice mail. Review collected by and hosted on G2.com.
I would rather not have to click "post to ledger" for each individual payment received; something like a "select all payments" button would be helpful for End-Of-Day collection submissions and reviews. Review collected by and hosted on G2.com.
Modento makes my job easier with the text/email reminders for appointments. Patients doing all their forms at home makes it easier on the front desk. Review collected by and hosted on G2.com.
the biggest problem we have is patients not being able to sign in as they do not have a email or cell phone on file. Also need to figure out how to limit the reminders if a patient confirms appt. Not being able to use our phone number for texting, not having a local number. Review collected by and hosted on G2.com.
The system is very user-friendly and easy to customize. The support staff has always been excellent and very responsive to our questions and adding new features based on office needs. Review collected by and hosted on G2.com.
I wish it had a little bit more of an analytical component. Review collected by and hosted on G2.com.
Since converting to a "curbside check-in" model due to COVID, the ability to send text messages to communicate with our patients has been invaluable. We also LOVE the paperless patient forms and the constant updates that Modento rolls out EVERY MONTH! With the help of Modento, we have been able to implement new systems to streamline our patient flow from check-in, to treatment planning, to check-out. We love the text to pay feature as well which has helped minimize the amount of statements that need to be printed and mailed out, thus actually SAVING us time and money. Their tech support is also the best we've dealt with over the number of practice management software systems we have used over the years. Review collected by and hosted on G2.com.
The T-Mobile issue is a big one. If that could get fixed somehow, that would be super helpful. It would also be helpful to be able to select which cell number to text without having to change the guarantor within our PM software. Being a pediatric practice, it's not uncommon for a different parent to bring the child in so it would be nice to have the option to select which phone number we are sending links for paperwork, consents, etc. to. Review collected by and hosted on G2.com.
The voice Mail drops, the forms , the texting feature . Live ops . Honestly the whole platform is years beyond any of the competitors Review collected by and hosted on G2.com.
Nothing . The platform is complete. There is nothing that I dislike about it Review collected by and hosted on G2.com.
Patient communication all being streamlined. Review collected by and hosted on G2.com.
There needs to be a phone confirmation option for our elderly patients that don't text and email. Medical history needs to integrate into Eaglesoft. Review collected by and hosted on G2.com.
Built by dental professionals for dental professionals with very practical UI and features not cookie cutter like other softwares Review collected by and hosted on G2.com.
There are a few features that cost extra. i prefer paying one price for complete access. Review collected by and hosted on G2.com.
