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27 Dental Intelligence Engagement Reviews

4.9 out of 5
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27 Dental Intelligence Engagement Reviews
4.9 out of 5
27 Dental Intelligence Engagement Reviews
4.9 out of 5

Dental Intelligence Engagement Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for Dental Intelligence EngagementQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dental Intelligence Engagement?

Modento has made our practice more efficient and productive, and the best part is that they’re continually getting better with new features! Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence Engagement?

I wish they had online scheduling built into their software - but this is coming out soon! Review collected by and hosted on G2.com.

Response from Kelly Kaufman of Dental Intelligence Engagement

Thanks so much for taking the time to leave a review! We are certainly committed to continuous improvement and adding new features, and are SO EXCITED to be adding online scheduling once we finish the current beta test :) It will definitely be a game-changer!

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dental Intelligence Engagement?

I love that I can text consents and forms to patients and they can sign using their phone. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence Engagement?

I would like to be able to easily pick which number to text to for forms Review collected by and hosted on G2.com.

Response from Kelly Kaufman of Dental Intelligence Engagement

Thanks for your review! Happy to hear that you and your patients are all benefiting from the communication tools and integrated paperless forms/consents. If you have a specific vision for how you imagine being able to text forms and select a phone number, we genuinely love user feedback – please feel free to email me directly at kelly@modento.io so I can pass it on to our development team :)

DN
Office manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Dental Intelligence Engagement?

The customer service has been amazing! We are able to customize most everything. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence Engagement?

Wish the medical history would import into our dental software Review collected by and hosted on G2.com.

Response from Kelly Kaufman of Dental Intelligence Engagement

Hi Dyanna! Thank you so much for leaving us a review. While we don't update every individual field when someone fills out a medical history, we do save a PDF copy directly to the patient's chart and can trigger medical alerts for anything that you've flagged as an allergy, condition, or medication – if you don't already have those alerts set up and would find them helpful, our support team would be happy to take care of that for you :) I'm glad to hear that the forms have been helpful overall though and that patients are completing them before arriving for their appointment!

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dental Intelligence Engagement?

the integration with apex merchant services Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence Engagement?

it doesn't populate the medical history like yapi did, better interoffice communication Review collected by and hosted on G2.com.

Response from Kelly Kaufman of Dental Intelligence Engagement

Thank you for leaving us a review! Apex is awesome and we love being able to integrate with them to simplify payments and collections. I'm sorry to hear that you aren't totally satisfied with the medical history, though. If you're referring to the medical history pre-populating with patients' previous answers so that they can quickly review and only denote changes when it's time to update paperwork, we do have that functionality – I would encourage you to reach out to support to make sure those options are turned on for any forms that you want to pre-fill :)

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Dental Intelligence Engagement?

Fast response from modento team, and super easy to communicate with patients. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence Engagement?

Not many downsides to modento that we have found as of today. Review collected by and hosted on G2.com.

Response from Kelly Kaufman of Dental Intelligence Engagement

Thanks so much for leaving us a review! Happy to hear that you're having a great experience with our platform and customer service :)

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Dental Intelligence Engagement?

-integration with open dental

-text to pay

-immediate input of communication into commlog Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence Engagement?

None of my patients care about the loyalty program Review collected by and hosted on G2.com.

Response from Kelly Kaufman of Dental Intelligence Engagement

Thanks for taking the time to leave us a review! Happy to hear that Modento has improved patient communication for your practice!

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dental Intelligence Engagement?

The support is amazing. Any time you need something they are there. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence Engagement?

Modento has everything I need and a good price. Review collected by and hosted on G2.com.

Response from Kelly Kaufman of Dental Intelligence Engagement

Thank you for leaving a review! We pride ourselves on providing exceptional customer support and will be sure to pass along your compliment to our support team :)