46 Dendi LIS Reviews
Overall Review Sentiment for Dendi LIS
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- Patient portal allows us to send results directly to the patient, which is a must-have for laboratories going forward.
- Support is very responsive and helpful. You will always hear back from them in a timely fashion, often with solution in hand.
- Very configurable. The system is well-designed, and most changes that need to be made can be done by the end user.
- Product lifecycle is quick. We can request a complex feature update and have it be turned around in a matter of weeks. Review collected by and hosted on G2.com.
- They avoid building anything bespoke, although that has not been a problem for us as they usually find an optimal solution anyways.
- Company is on the younger side, which means the product moves very quickly and users may potentially be confused regarding new changes and updates. Review collected by and hosted on G2.com.
Total solutions package. They integrate with all sorts of different parties - billing, EMR, instruments, etc.
Their customer support is also top-notch, they can answer just about any question we have without any hassle. Review collected by and hosted on G2.com.
They move very quickly, and sometimes the constant addition of new features and functionalities causes workflow confusion amongst staff. With that said, I'd rather this than the other way around. Review collected by and hosted on G2.com.
Very helpful team. With COVID-19, there's been a lot of changes at the lab level. Unlike some of the legacy LIS providers that some of my colleagues have been working with, Dendi LIS was able to quickly turn around necessary functionality and gracefully handle any adverse situations. The built-in provider/patient portals, as well as their API, were also useful when it came to implementing new accounts, as they became a selling point for the lab as well. Review collected by and hosted on G2.com.
To be quite frank, no real complaints. Does not come with all of the bells and whistles that you may expect from the traditional vendors you run into. Review collected by and hosted on G2.com.
Great team to work with! It's been a total pleasure working with the Dendi team - they're knowledgeable, professional, and effective.
They are always responsive and are open-minded towards feedback. Review collected by and hosted on G2.com.
There honestly hasn't been much to dislike. The software tends to be opinionated rather than open-ended, which may be an issue for your lab. Review collected by and hosted on G2.com.
Top-notch guidance on clinical lab operations. The Dendi team are true experts when it comes to automation and setting up scalable workflows. Review collected by and hosted on G2.com.
Newer team means less people are familiar or have worked with Dendi before. Review collected by and hosted on G2.com.
Useful solution for labs operating in quickly-changing environments. Extremely easy to use and set up. Review collected by and hosted on G2.com.
Instead of customizing everything, they show you how to do things their way. This level of guidance works for most labs, but not all. Review collected by and hosted on G2.com.
