Dendi LIS Reviews & Product Details

Dendi has a clean, easy to use interface. Review collected by and hosted on G2.com.

Dendi never does anything I ask. I am used to working with EMR's that take their customers requests seriously and want to adjust their programs accordingly. Dendi always just says, "Sorry, it just doesn't work that way." Regardless of how the issue is affecting our cash flow. In short, customer service is a sore spot for me.

We would like for billers to be able to webhook claims back to the billing company after insurance has been edited. Currently they can't have that without giving them access to edit labs. Those two abilities should not be intertwined. Billing tasks and lab duties should be seperated.

We would like to be able to identify hospice patients for the billing company so they can add the appropriate modifiers.

We would like to be able to seperate out Med A labs from the rest and export the information via csv, but the reports are very minimal.

We are having major issues with Diagnosis Code denials because we need to have a primary diagnosis slot, and we need to be able to limit what diagnosis's are available for the providers to choose from.

Even just small things like being able to sort the information in columns, or having the information be uniform through the program, such as last name be first everywhere instead of randomly changing up to first name first through the pages, would be nice. The small things can matter when it comes to productivity. Review collected by and hosted on G2.com.

Not only does Dendi LIS provide a platform for my laboratory to customize, streamline, and improve our testing, they've also provided a solution that is extremely user-friendly and beautiful to look at. In terms of layout and ease of use, there wasn't any other LIS company that came close to what Dendi LIS has created and continues to improve on. I love the fact that they are constantly improving and providing updates to the software and portal. Their team is also very hands-on with training and finding creative solutions to any and all problems. Review collected by and hosted on G2.com.

I honestly had to think hard about this as I don't have anything glaring that I dislike. They only thing that I would mention, which isn't necessarily a dislike, is that they are not as estabilished as some of the LIS companies that have been around for 20 plus years. This means that some of our other partners have not worked with Dendi LIS before and those relationships are being developed with us. Not really a dislike at all, more of a mention of something that would potentially require a touch more work or finesse on the lab side to facilitate a new working relationship. That said, any delays we've experienced with these new relationships have always been due to the other party's slow response and never once Dendi. Review collected by and hosted on G2.com.

The interface is intuitive and easy to use. The design of the webpage is sleek and doesn't distract from the application of the LIS. Review collected by and hosted on G2.com.

I would prefer more customization with patient reports and a column based filter for departments on the order screen. Review collected by and hosted on G2.com.

I love how intuative it is. It is so feature pacted for being such a new LIS and navaagating the software is a brease. It works well for our clients and that alone would make me satisfied. I enjoy how customer support is always there when you need them to be. Review collected by and hosted on G2.com.

I dislike the hiearchy when creating patients. I beieve a patient should be tied to the facility before the doctor to ensure less duplication of patients. I dislike that I can not bootstrap the communication to the instruments, or how the target, test, test profile code system works. I wish there were more techical analysis instruments built in to diagnose inefficenties. Review collected by and hosted on G2.com.

I like the ability to choose a clinic and then a doctor and that all patients are available. This eliminates duplicates for the most part. I also like that we can build a plate map and have a CSV of the plate. Review collected by and hosted on G2.com.

I am not a fan of how many search boxes there are. On the plate maps it would be nice if the boxes were sequentially numbered as well as letter/number combo. Over all I'm pretty happy with Dendi. Review collected by and hosted on G2.com.

Dendi is very comprehensive and simple and that's what I like best about it. It's streamlined and right the in your browser. Review collected by and hosted on G2.com.

I would like dendi to have time ability to view submitted results in the batch that they are submitted in. This would make review even easier. Review collected by and hosted on G2.com.

The ease of use. The order list is very helpful and easy to navigate for searching for samples. Ease of implementation was also a big plus. I was on the implementation team and I am also an everyday user. Dendi has been great for our team. Review collected by and hosted on G2.com.

There is nothing glaring that I would call a dislike. Review collected by and hosted on G2.com.

I like Dendi because of their instrument import. Laboratory can implement new machine very easy with Dendi. I also use Dendi everyday and i feel it is very easy to navigate. Review collected by and hosted on G2.com.

I think the thing that dendi can improve is the QA trail. Everything else is perfect Review collected by and hosted on G2.com.

Easy to communicate, Listen to our issues and giving the very best to offer solutions, Informative Review collected by and hosted on G2.com.

Would be better if Inventory features can be used to keep track of reagents/consummables/etc movements and if and Billing features can be used to bill patients directly with records of the billing for individual orders showing breakdown of the tests opted for/can generate receipts for clients upon checkout. Review collected by and hosted on G2.com.

Dendi is very easy to use. It didn't take long to learn. Review collected by and hosted on G2.com.

Dendi does not have a place to put tracking number once an order is sent from the site. Review collected by and hosted on G2.com.