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DemandGen Reviews & Provider Details - Page 2

DemandGen Overview

What is DemandGen?

DemandGen guides marketing leaders in enterprise organizations along every step of their digital marketing journey, providing best practices and strategies to maximize the return on marketing technology investments. Our team of talented, passionate experts deliver the tools, knowledge and support you need to execute quickly and successfully on your key marketing initiatives. Through close partnerships with Oracle, Marketo, Salesforce and others, we offer a broad portfolio of marketing automation, CRM and technology services. We work side by side with your teams, empowering them to deploy, integrate and leverage best-available solutions to drive demand, achieve operational excellence and elevate marketing’s impact in your organization.

DemandGen Details
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Provider Description

DemandGen is a marketing and sales technology consultancy and operational outsource solution for competitive


Seller Details
Seller
DemandGen
Year Founded
2007
HQ Location
San Ramon, US
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®

JC
Overview Provided by:

Recent DemandGen Reviews

Vibhor B.
VB
Vibhor B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Help your analysis with DemandGen"
5 star to its support team, they possess great understanding of the platform and help us in providing the best solution
FS
Fintricks S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great Experience"
The User Interface of the software is really nicely designed
Tarun K.
TK
Tarun K.Enterprise (> 1000 emp.)
5.0 out of 5
"Authentic"
Their service providing technologies and pattern is the best. We are using it from past 10 years. They are very professional people to work with an...

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28 DemandGen Reviews

4.6 out of 5
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28 DemandGen Reviews
4.6 out of 5
28 DemandGen Reviews
4.6 out of 5

DemandGen Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DemandGenQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DemandGen?

Fast data transfer. Team is supportive in terms of their support. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

Timezone is a concern since teams sit across multiple locations. But the team helped to reduce the gap and to & fro communication. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

Helps guiding leaders in every step of digital marketing. Migrating data via automated system. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DemandGen?

Fast data transfer with the help of automation. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

Previously the timezone was the major issue but now it works fine. Review collected by and hosted on G2.com.

Recommendations to others considering DemandGen:

best for data Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

DemandGen helps us in migrating the data with the automation. Review collected by and hosted on G2.com.

Verified User in Information Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DemandGen?

Help for digital marketing journey of users. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

Sometimes, some of issue occur in console. Review collected by and hosted on G2.com.

Recommendations to others considering DemandGen:

good for data Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

H Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task DemandGen helped with:

We used DemandGen for a year before our company was acquired and we could no longer use them. We worked with them mostly on creating our email campaigns through Pardot as well as Landing pages. Review collected by and hosted on G2.com.

What do you like best about DemandGen?

Our experience has been great, the team has been very supportive and made great efforts to be as flexible as possible in our changing projects. They constantly delivered on time and with great quality. Project management was outstanding as well as communication with the team. They were open to working with us on creating a process that works for us and were very helpful in providing support even when things feel out of the process and were urgent. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

The only challenge we had was with our timezone as team members were in earlier timezones which were challenging at times when project details were only available late but the team made great efforts to make up for that gap and shifted hours and provided additional support in those hours. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

DemandGen helped us scale our campaigns and make our campaigns consistent as well as remove previous issues we had due to bad designs. Review collected by and hosted on G2.com.

Gayle W.
GW
Senior Integrated Marketing Communications Manager - Partner Marketing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task DemandGen helped with:

The DemandGen team provided support for our company for 10 years. I had been there almost 2 years when I discovered this. They likely provided strategic guidance to the team I was never aware of. I learned that several of the Marketing Automation team members I was working with on a variety of priority projects were actually not our employees or even direct contractors but were actually members of the DemandGen staff that were supporting me. They always came through with answers, support, and solutions to our challenges and always within the deadlines.

Unfortunately for us, it was decided that our marketing automation team needed to be moved to an offshore group to support us. It has not been that many months yet with the new team, but I can tell you I definitely miss the DemandGen team and their timely support, supportive attitude and knowing how to solve our challenges to address our needs.

Once I learned who many of my extended team members were, I really grew to love DemandGen more. I learned about them a few years prior through a friend who's husband worked with them for years at different companies establishing demand gen teams at many startups. It was through their online book, their blogs, their informational videos etc and their user sessions that I studied strategies for building successful campaigns, learned about different MA platforms and secured enough background to start managing large DG campaigns and work on campaigns among other programs at a smaller data management firm. Review collected by and hosted on G2.com.

What do you like best about DemandGen?

They were fast, did great work, were always very professional and pleasant and knew how to address and solve any challenge I had for my various projects. And they were very dependable. I may be working with someone based in central timezone that dropped off earlier in the day, but if I was on deadline, always came back and helped me cross the finish line to make my deadlines early the next day. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

Honestly I have only positive experiences with the team from their front-line support, team leaders all the way to the CEO who I connected with personally when we started outsourcing offshore. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

I came in late in the game for my current company, but I do know they supported us for 10 business years, so it was a solid established relationship. I honestly feel that the company, like many, was looking to streamline and reduce costs in this area. That's a tough move and I still hold out hope for our new team as it has not yet been 6 months in their new role, but I miss the team with the answers, who responded and let you know the status. I am backing the decision to move in this new model as has been decided and will work to improve it as best as I can, but will DemandGen. I know they are behind so many companies big and small, so I am sure I will run into them again, here or maybe in another role or opportunity. Review collected by and hosted on G2.com.

Komala K.
KK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task DemandGen helped with:

DemandGen is helping us with task related to Vlocity University. Review collected by and hosted on G2.com.

What do you like best about DemandGen?

I love these group of people. Cara (project mgt) and Bridget (production) are the agents and working with them has been very smooth and fun experience .They truly care about what you need and went above and beyond to make sure I had all information that was requested. Some of the other team members and they were also friendly , upbeat and professional. They value time , that is the best thing about the team. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

They have been awesome and professional . Nothing to dislike. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

I would not be able to manage Training Operations without DemandGen's assistance. they have helped us leverage our Training engagements more effectively, have provided useful insight, they have helped us streamline implementation projects. They provide quick response which is the best. Review collected by and hosted on G2.com.

JL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Describe the project or task DemandGen helped with:

We've relied on DemandGen's expertise and scalability to launch and manage Lead Scoring, Data Normalization, Lead Funnel Optimization, Lead Routing, and Platform Migration. Review collected by and hosted on G2.com.

What do you like best about DemandGen?

DemandGen has smart, experienced professionals in all areas of lead gen and digital marketing. They are organized and decisive on the direction they give and provide a project plan and project manager to ensure tasks are completed in a timely manner by the best resource available. I don't have to worry about the work they do and I have instant credibility with my colleagues when I suggest using DemandGen. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

DemandGen can provide a status of project based work, however, I've found sometimes I have to ask for a statement or nudge them for that information to ensure I don't burn through my hours too quickly. They are responsive about providing this information, but it would be nice to have it more readily available. Review collected by and hosted on G2.com.

Recommendations to others considering DemandGen:

If you are looking to extend your digital demand gen resources and are in need of a quality partner, DemandGen is an ideal choice. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

The work we've done with DemandGen has improved our lead response times, cleaned up our database, kept us GDPR compliant, improved our process workflows, enhanced marketing automation, and improved marketing contribution to revenue. Review collected by and hosted on G2.com.

Lisa A.
LA
SVP, Chief Marketing Officer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task DemandGen helped with:

Ensono, a mid-size private equity backed IT services company, hired DemandGen to build a demand generation capability. There were foundational elements in place; however, the foundation was fragile and processes were inconsistent and not followed. Results and reporting were challenged due to inconsistent definitions and spotty integration with Sales. In addition, the sales and marketing teams had mixed feelings and trust levels regarding the last services provider. DemandGen assigned a top team, put a comprehensive plan together, communicated consistently and persistently, and established good relationships across multiple team members and geographies. Bottom line: with the help of DemandGen Ensono has created sustained capability that it did not have before AND instilled additional knowledge and confidence in the team to advance how they think about engaging with our prospects. Integration with Sales is at its highest point ever and that is a key success factor for any good marketing team. But most importantly, DemandGen cared -- cared about our people, our challenges, and our results. I highly recommend. And thanks to the company leadership and our team -- David Lewis, Greg Carver, John Bokelman, Greg Huckabee, Micheline Farah, and Patti Heath. Bravo! Review collected by and hosted on G2.com.

What do you like best about DemandGen?

I like the people the best -- smart, knowledgeable, client focused. CEO and COO check-ins demonstrate how the company feels about its clients. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

I hope that DemandGen continues to build out its global capabilities to fully accomadate dispersed marketing teams around the world. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

See above Review collected by and hosted on G2.com.

NL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task DemandGen helped with:

In 2018, EFI made the bold decision to transform marketing which included streamlining processes and replacing a highly customized decade-old marketing automation system executing ~150 campaigns/month serving worldwide users in six business units in 18 content languages. The client/server platform saddled the business and IT teams with high TCO and distracted them from their strategic missions. In 2019, we embarked on a displacement of our previous marketing automation platform with Marketo with a six month timeline. Success required strong business leadership, clear accountability, a vision embraced by stakeholders, resourcefulness, and a cohesive relationship between the business, IT and vendors. Industry experts DemandGen were engaged to do development on the backend framework, to work side by side with my team (Marketing Operations) and IT to integrate all other components of the ecosystem, and successfully turnover all built objects to Marketing/IT once completed. Throughout the project, DemandGen shared their insights and best practices ensuring costly time-consuming issues were avoided. Lastly, at key milestones, they also reviewed all work to ensure EFI was building it "right the first time." Review collected by and hosted on G2.com.

What do you like best about DemandGen?

What I appreciated about DemandGen was their flexibility with working with myself and my team. We did not want to take a backseat approach and instead wanted to do a lot of the heavy lifting ourselves and they were flexible to shift their methods. Throughout the entire process, DemandGen was a trusted advisor to EFI and helped us to work through some complex business specific scenarios. Without their expertise, we would not have been able to deliver this project on time (one week ahead of schedule!) and on budget. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

There is nothing negative that I can say about the experience with DemandGen. They were a value and trusted partner throughout this entire process and we continue to work with them post migration. Review collected by and hosted on G2.com.

Recommendations to others considering DemandGen:

The team at DemandGen have a wide variety of expertise and knowledge. Their depth in skillset will be an added benefit to your organization when looking for a team to partner with to help with your go-to-market strategy. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

I would not have been able to complete the migration with 10 years of technical debt without the expertise of DemandGen. They were a trusted advisor throughout the entire process and helped us ask tough business questions and re-examine internal processes. Due to the migration/implementation going so well, DemandGen has set an extremely high bar internallyI. A bar that other implementations and vendors are held to for other projects. Review collected by and hosted on G2.com.

David E.
DE
Director: Marketing & Digital Experience
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Describe the project or task DemandGen helped with:

DemandGen helped us initially stand up our Marketo instance. By tapping into their deep knowledge of this complex marketing automation system, we were able to get up to speed with a much more fully-enabled automation platform than we would have been able to accomplish on our own. Review collected by and hosted on G2.com.

What do you like best about DemandGen?

DemandGen is very collaborative. They listened to our needs, helped us implement Marketo, and then trained us on how to take the reigns and do it ourselves. Because of their willingness to do the work and then hand the reigns to us, we've kept them on speed-dial through to this day. Review collected by and hosted on G2.com.

What do you dislike about DemandGen?

I have no criticism of DemandGen's process, approach, service levels, or follow through. Their account management team makes us feel important, and their marketing technologist team is top-notch. Review collected by and hosted on G2.com.

Recommendations to others considering DemandGen:

When implementing a Marketing Automation platform, I highly recommend tapping into the deep experience of a team like DemandGen early on. Why step in the pitfalls of not knowing what you don't know? DemandGen helped us avoid the common mistakes, and get up to speed quickly with a fully-functional multi-channel solution. We could not have done it without them. Review collected by and hosted on G2.com.

What problems is DemandGen solving and how is that benefiting you?

Marekto is a complex marketing automation platform. With DemandGen's help, we were able to stand up a complete, four-channel marketing automation solution that comprised email automation, direct mail automation, website personalization, and call center integration. DemandGen was instrumental in helping craft our multi-model lead scoring system, which has helped us reach out to our members and prospects based on what they are interested in. The return on investment we have achieved has been above expectations. Review collected by and hosted on G2.com.