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Demandforce Reviews & Product Details

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Seller

Internet Brands

Discussions

Demandforce Community

Languages Supported

English, Spanish

Overview by

Nick Saidiner

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Demandforce Media

Demandforce Demo - Demandforce Two-Way Text

Increase communication and improve customer relationships with Demandforce Two-Way Text feature!

Demandforce Demo - Demandforce Online Booking

Increase and manage appointment bookings with Demandforce Online Booking feature!

Demandforce Demo - Demandforce Mobile App

Manage your business through your own mobile device with Demandforce Mobile App!

Streamline and improve communication with Demandforce Phone!

Demandforce Demo - Demandforce Campaign Studio

Create successful email marketing campaigns with Demandforce Campaign Studio tool!

Demandforce Demo - Demandforce Reputation Management

Improve and manage your online reputation to attract more customers with Demandforce Reputation Management tool!

G2 reviews are authentic and verified.

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Mike O.

Digital Marketing Specialist

Internet

Small-Business (50 or fewer emp.)

1/9/2018

"Amazing for Appointment Requests and Customer Communication!"

4/5

What do you like best about Demandforce?

Keeps everything in one place and integrates nicely with WordPress sites. Allows for emailing, texting, and surveys Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Takes a bit to get onboarded, but not so much that it is a turnoff. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi Mike - we are glad to hear that our solutions are working well for you. We will continue to upkeep the quality of our products and services.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/17/2018

"Expensive, but gets the job done"

3.5/5

What do you like best about Demandforce?

There are lots of options for customizing how clients can request appointments, and how reminders are sent. We appreciate the flexibility, and we really love that it works in conjunction with our practice management software Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

It is significantly more expensive than other, similar companies we have been looking into Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi - thank you for your positive feedback on our appointment reminder solutions. We will continue to provide the best quality of products and services.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

1/9/2018

"Damandforce really gets the job done, it even sends happy birthdays, and appointment reminders"

5/5

What do you like best about Demandforce?

I love the fact that all my patients get reminders of appointments and can automatically send back a confirmation of their appointment. It really helps knowing that each patient is reminded of their appointment. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

There isn't really anything about this program that I don't like. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

It is great software that really gets the job done, it is easy and sufficient. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

The problems that are solved through this software, are the appointments aren't being skipped. People have the option to cancel their appointment through the software, so I am not sitting here with extra time on my hands. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi there - we are very happy to hear that our patient communication solutions are working well for you. Thank you for leaving a review and being a Demandforce customer!

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

1/31/2018

"very great product "

5/5

What do you like best about Demandforce?

I like how customizable the program is. We can set how many reminders go out and how frequent they go out as well Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Some times people tell us they didn’t get a reminder and we check all the info that gave us and if it’s correct then we call demand force and occasionally they say it was an error on their end. So occasionally people miss their appointment because they didn’t get a reminder Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hello - we are glad to hear you are satisfied with the quality and uniqueness of our solutions. Thank you for leaving a review!

Kelsey M.

Senior ImEdge Designer

Consumer Services

Mid-Market (51-1000 emp.)

12/13/2017

"Simple reviewer and confirmer"

4.5/5

What do you like best about Demandforce?

I love that clients can request, confirm, or cancel appointments through a single email or text message Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I wish the reviews on demandforce would post Elsewhere on the world wide web Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi Kelsey - we are glad to hear our appointment scheduling solutions are working well for you. Our online reputation management solutions have expanded and have more capabilities since you last left this review, come check out what's new at demandforce.com!

Verified User in Import and Export

Small-Business (50 or fewer emp.)

1/13/2018

"Automated marketing communication"

2.5/5

What do you like best about Demandforce?

It is very convenient for keeping in touch with clients, helping them automate replies and keeping track. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

the customer service and feedback is slow and needs to be looked upon. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi! Thank you for your feedback. We are always looking for ways to improve here at Demandforce and have made some changes that we would love for you to see at demandforce.com!

Verified User in Insurance

Small-Business (50 or fewer emp.)

7/13/2017

"DemandForce has a lot of nice features but is unreliable"

3/5

What do you like best about Demandforce?

I like that it allows the user to see which clients texted a response for an appointment and it's fairly simple to use. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I don't like that sometimes it mysteriously crashes and all of the clients who already have confirmed an appointment get automatically deleted and customer service is hard to get in touch with because we are on the East Coast. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hello - thank you for your positive feedback on our client communication solutions and ease of use. Also, since you last left this review we have addressed the issues you expressed and would love for you to see our improvements at demandforce.com.

Matt M.

Vice President of Marketing & Communications

Mid-Market (51-1000 emp.)

8/2/2016

"It is Ok"

2/5

What do you like best about Demandforce?

I like the patient communication. It is the only email marketing that works with AthenaHealth. They helped putting reviews on our website. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

The service was not good, we had to ask multiple times to get things done. The emails are limited, you can only add pictures to a small size so emails are not aesthetically pleasing. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi Matt - thanks for your feedback. Since you last left review we have made many changes and improvements to Demandforce. Please consider checking out what's new at demandforce.com!

Alan R.

President / Owner

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

4/21/2016

"DemandForce is all talk"

1/5

What do you like best about Demandforce?

Using Demand Force to confirm appointments. This is a labor saving feature. When coupled with the ability for guests to leave reviews, it closes the loop. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Reviews in Demand Force are not recognized by Google as valid reviews. As a result they are only used as posted in our website. This is helpful, but certainly not worth the monthly cost of the software. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

There have been almost no improvements in the software since initialization. Not being able to post reviews to Google and Yelp is a Serious shortcoming. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Saving labor in confirming appointments. Also the software gives the guests an opportunity to review their experiences. This is the one redeeming point fo the software. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi Alan - thank you for your feedback. We have made some changes and improvements since you last left this review, come check us out at demandforce.com!