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Demandforce
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Demandforce
By Demandforce
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3.4 out of 5 stars
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Demandforce Reviews & Product Details - Page 3

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Demandforce Overview

Editedit
What is Demandforce?

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Demandforce Details
Discussions
Demandforce Community
Languages Supported
English, Spanish
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Product Description

The Demandforce software-as-a-service application is used by thousands of customers to grow revenue, keep clients coming back, and manage operations more effectively.

Seller Details
Seller
Demandforce
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Demandforce
4,031 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®
Nick S.
NS
Overview Provided by:
Nick Saidiner

Recent Demandforce Reviews

David S.
DS
David S.Small-Business (50 or fewer emp.)
0.0 out of 5
"They couldn't get our instance working after 6 weeks."
I did not use the patient recall and reminder features, but it could be good for someone without a solution.
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"not the most user friendly, but works for what we need"
Can easily send appointment reminders and contact clients through text or email
Read more
Parker H.
PH
Parker H.Small-Business (50 or fewer emp.)
0.5 out of 5
"Couldn't Keep up with the Change"
The staff was friendly and as helpful as they could be with the tools that they were provided.
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Demandforce Media

Demandforce Demo - Demandforce Two-Way Text
Increase communication and improve customer relationships with Demandforce Two-Way Text feature!
Demandforce Demo - Demandforce Online Booking
Increase and manage appointment bookings with Demandforce Online Booking feature!
Demandforce Demo - Demandforce Mobile App
Manage your business through your own mobile device with Demandforce Mobile App!
Demandforce Demo - Demandforce Phone
Streamline and improve communication with Demandforce Phone!
Demandforce Demo - Demandforce Campaign Studio
Create successful email marketing campaigns with Demandforce Campaign Studio tool!
Demandforce Demo - Demandforce Reputation Management
Improve and manage your online reputation to attract more customers with Demandforce Reputation Management tool!
Answer a few questions to help the Demandforce community
Have you used Demandforce before?
Yes

Video Reviews

Review by Sharon E.
Demandforce review by Sharon E.
Play Demandforce review by Sharon E.
Constant reliable communications
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26 Demandforce Reviews

3.4 out of 5
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26 Demandforce Reviews
3.4 out of 5
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3.4 out of 5
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Overall Review Sentiment for DemandforceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

I like how customizable the program is. We can set how many reminders go out and how frequent they go out as well Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Some times people tell us they didn’t get a reminder and we check all the info that gave us and if it’s correct then we call demand force and occasionally they say it was an error on their end. So occasionally people miss their appointment because they didn’t get a reminder Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Making sure people make it to their appointments by doing auto reminders Review collected by and hosted on G2.com.

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Response from Sheila Balaji of Demandforce
Editedit

Hello - we are glad to hear you are satisfied with the quality and uniqueness of our solutions. Thank you for leaving a review!

Helpful?
Share
Admin Approval Link
Kelsey M.
KM
Senior ImEdge Designer
Consumer Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

I love that clients can request, confirm, or cancel appointments through a single email or text message Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I wish the reviews on demandforce would post Elsewhere on the world wide web Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

We have multiple ways of getting people's requested appointments to them so they do not forget, which leads to less cancellations or last-minute no shows Review collected by and hosted on G2.com.

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Response from Sheila Balaji of Demandforce
Editedit

Hi Kelsey - we are glad to hear our appointment scheduling solutions are working well for you. Our online reputation management solutions have expanded and have more capabilities since you last left this review, come check out what's new at demandforce.com!

Helpful?
Share
Admin Approval Link
Verified User in Import and Export
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

It is very convenient for keeping in touch with clients, helping them automate replies and keeping track. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

the customer service and feedback is slow and needs to be looked upon. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

Helping in automated reminders for our clients Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Helping us currently in marketing for products Review collected by and hosted on G2.com.

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Response from Sheila Balaji of Demandforce
Editedit

Hi! Thank you for your feedback. We are always looking for ways to improve here at Demandforce and have made some changes that we would love for you to see at demandforce.com!

Helpful?
Share
Admin Approval Link
Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

I like that it allows the user to see which clients texted a response for an appointment and it's fairly simple to use. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I don't like that sometimes it mysteriously crashes and all of the clients who already have confirmed an appointment get automatically deleted and customer service is hard to get in touch with because we are on the East Coast. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Demandforce provides the benefit of a more tech saavy interaction with our clients. Review collected by and hosted on G2.com.

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Response from Sheila Balaji of Demandforce
Editedit

Hello - thank you for your positive feedback on our client communication solutions and ease of use. Also, since you last left this review we have addressed the issues you expressed and would love for you to see our improvements at demandforce.com.

Helpful?
Share
Admin Approval Link
Matt M.
MM
Vice President of Marketing & Communications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

I like the patient communication. It is the only email marketing that works with AthenaHealth. They helped putting reviews on our website. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

The service was not good, we had to ask multiple times to get things done. The emails are limited, you can only add pictures to a small size so emails are not aesthetically pleasing. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

I wouldn't use it if it can be avoided. The company is small and the service just wasn't good. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

We use it for email marketing to patients and to get reviews/testimonials on our website. Review collected by and hosted on G2.com.

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Response from Sheila Balaji of Demandforce
Editedit

Hi Matt - thanks for your feedback. Since you last left review we have made many changes and improvements to Demandforce. Please consider checking out what's new at demandforce.com!

Helpful?
Share
Admin Approval Link
Alan R.
AR
President / Owner
Health, Wellness and Fitness
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

Using Demand Force to confirm appointments. This is a labor saving feature. When coupled with the ability for guests to leave reviews, it closes the loop. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Reviews in Demand Force are not recognized by Google as valid reviews. As a result they are only used as posted in our website. This is helpful, but certainly not worth the monthly cost of the software. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

There have been almost no improvements in the software since initialization. Not being able to post reviews to Google and Yelp is a Serious shortcoming. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Saving labor in confirming appointments. Also the software gives the guests an opportunity to review their experiences. This is the one redeeming point fo the software. Review collected by and hosted on G2.com.

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Response from Sheila Balaji of Demandforce
Editedit

Hi Alan - thank you for your feedback. We have made some changes and improvements since you last left this review, come check us out at demandforce.com!

Helpful?
Share
Admin Approval Link

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