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Demandforce Reviews & Product Details - Page 2

Demandforce Overview

What is Demandforce?

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Demandforce Details
Languages Supported
English, Spanish
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Product Description

The Demandforce software-as-a-service application is used by thousands of customers to grow revenue, keep clients coming back, and manage operations more effectively.


Seller Details
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Demandforce
4,031 Twitter followers
LinkedIn® Page
www.linkedin.com
115 employees on LinkedIn®

Nick S.
NS
Overview Provided by:

Recent Demandforce Reviews

David S.
DS
David S.Small-Business (50 or fewer emp.)
0.0 out of 5
"They couldn't get our instance working after 6 weeks."
I did not use the patient recall and reminder features, but it could be good for someone without a solution.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"not the most user friendly, but works for what we need"
Can easily send appointment reminders and contact clients through text or email
Parker H.
PH
Parker H.Small-Business (50 or fewer emp.)
0.5 out of 5
"Couldn't Keep up with the Change"
The staff was friendly and as helpful as they could be with the tools that they were provided.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Demandforce Media

Demandforce Demo - Demandforce Two-Way Text
Increase communication and improve customer relationships with Demandforce Two-Way Text feature!
Demandforce Demo - Demandforce Online Booking
Increase and manage appointment bookings with Demandforce Online Booking feature!
Demandforce Demo - Demandforce Mobile App
Manage your business through your own mobile device with Demandforce Mobile App!
Demandforce Demo - Demandforce Phone
Streamline and improve communication with Demandforce Phone!
Demandforce Demo - Demandforce Campaign Studio
Create successful email marketing campaigns with Demandforce Campaign Studio tool!
Demandforce Demo - Demandforce Reputation Management
Improve and manage your online reputation to attract more customers with Demandforce Reputation Management tool!
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Have you used Demandforce before?
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Video Reviews

26 Demandforce Reviews

3.4 out of 5
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26 Demandforce Reviews
3.4 out of 5
26 Demandforce Reviews
3.4 out of 5

Overall Review Sentiment for DemandforceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Lisa C.
LC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

I like that our customers can schedule their own appointments and view their service records. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I think they should make sharing information easier since i've paid for the service. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

do a demo Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

follow up after the repairs. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi Lisa, thank you for your positive feedback on our appointment scheduling solutions! We appreciate you leaving a review.

Verified User in Cosmetics
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

Ease of use. Very simple to navigate and create promotional emails Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Website is slow and I have had issues with emails not being sent as scheduled Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Confirming appointments and easier communication with clients using the text message feature Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi there - thank you for your positive feedback on the user experience and our email campaign studio solution. Since you last wrote this review we have made improvements and changes to the speed of our website as well as other things. Come check us out at demandforce.com!

Verified User in Health, Wellness and Fitness
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Demandforce?

Demandforce was very easy to integrate into our salon studio and sync the emails that are attached to our clients book. It has an automation system, to outreach to clients automatically or remind them if they havent made an appointment in a while. It's very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

The Campaign creations are very basic and not much customizable. You can add your own html code but you are still limited. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

Listen more to customer feedback. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

We needed to outreach for more to lost clients and keep them engaged with our business. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hello! Thank you for your feedback on our email campaign tool as well as our other automation solutions. We have added new templates and improvements to our email campaign studio solution and would love for you to take a look at what's new at demandforce.com!

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

Easy to use and great for creating templates. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Not user friendly could be simplified a bit. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Reaching our entire database of clients and prospects. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi! We are very happy to hear Demandforce has been easy to use and that our solutions are working well for you. Thank you for taking time to leave a review!

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

It saves me time having to call patients to confirm their appointment, so I can focus on the patient in front of me. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I wish patients could choose how many texts or emails they get, like opt in to the service, but don’t want to be harassed and just want to be able to confirm the appt.

I also wish there was a way to input a patients appt on the website when they are not yet registered in our system yet (for new incoming patients). Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

With the advanced reminders, we have a lot less missed appointments or last minute cancellations. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi there - thank you for your positive feedback on our automation solutions. We have definitely made changes and improvements that address your concerns since you last left this review. Have a look to see our new additions and improvements at demandforce.com!

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Demandforce?

Text and email capabilities to generate reviews and send messages. The reps are helpful, to a point. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

The sales rep promised me that they could meet my targeted expectations and they were completely unable to carry through. It has been an abject failure and waste of money. The worst aspect is that 7 months into my year long contract, they came out with an add on product that would do exactly what I needed, but they refused to include it in my package for the remaining months of my contract. I will cancel ASAP. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

Be very specific with your requests and set up parameters to evaluate whether you attain them. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

None. They did not meet my needs which were clearly explained in the sales process. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hello - we are sorry to hear that you were not satisfied with your experience with us. However, we are always working on making improvements and have made some changes since you last left this review. Come check us out at demandforce.com!

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

Works seamlessly for me in some of our companies businesses where the customers can interact and increase their involvement and even more fluidly account on if they were still planning on coming in one day or another. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

When originally looking for pricing. Found we needed to submit a quote to just get an idea of the cost. With their was just guide to price price for quick easy comparison purposes. Other than that, not too much negative that I can think of. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

Would say to check it out. Its a software product that is going to make everyday work much easier and therefore will save you time and money in the long run. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Puts some of the marketing work in cruise control and will automate the process. As said definitely great for the automated appointment tool. Also provides some social media marketing tools as well, which can definitely save you some time. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi! Thank you for your positive feedback on our automation solutions that have improved your workflow. We will continue to upkeep our quality of products and services.

Mike O.
MO
Digital Marketing Specialist
Internet
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

Keeps everything in one place and integrates nicely with WordPress sites. Allows for emailing, texting, and surveys Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Takes a bit to get onboarded, but not so much that it is a turnoff. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

Go for it. Completely worth it if you want to automate your digital marketing program and streamline your daily duties Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Appointment requests, customer communication, surveys, and reviews Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi Mike - we are glad to hear that our solutions are working well for you. We will continue to upkeep the quality of our products and services.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Demandforce?

There are lots of options for customizing how clients can request appointments, and how reminders are sent. We appreciate the flexibility, and we really love that it works in conjunction with our practice management software Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

It is significantly more expensive than other, similar companies we have been looking into Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Online appointment scheduling, appointment reminders. Benefits include less time spent on the phone Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi - thank you for your positive feedback on our appointment reminder solutions. We will continue to provide the best quality of products and services.

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Demandforce?

I love the fact that all my patients get reminders of appointments and can automatically send back a confirmation of their appointment. It really helps knowing that each patient is reminded of their appointment. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

There isn't really anything about this program that I don't like. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

It is great software that really gets the job done, it is easy and sufficient. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

The problems that are solved through this software, are the appointments aren't being skipped. People have the option to cancel their appointment through the software, so I am not sitting here with extra time on my hands. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

Hi there - we are very happy to hear that our patient communication solutions are working well for you. Thank you for leaving a review and being a Demandforce customer!