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26 Deltek Project Information Management Reviews
Overall Review Sentiment for Deltek Project Information Management
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One area for managaing documents, and an ability to attribute these documents to a specific project, organisation or Review collected by and hosted on G2.com.
Some of the administrator controls aren't the clearest or the most accessible? However I believe that these issues have been addressed in later versions Review collected by and hosted on G2.com.
It's most helpful to store the emails in Deltek for projects instead of our public folders Review collected by and hosted on G2.com.
It is hard to find the emails when searching. Also we have had batches of emails have to be reloaded due to a system issue Review collected by and hosted on G2.com.
It's keep track of all things needed and reporting Review collected by and hosted on G2.com.
Calling customer support and trying to understand what is really going on Review collected by and hosted on G2.com.
Very large database that can handle very large numbers of emails with very large attachments Review collected by and hosted on G2.com.
Slow development, ageing platform, lack of integrations, VERY poor UI/UX, search capabilities are over-sold and actually very poor - far worse than Outlook for instance Review collected by and hosted on G2.com.
PIM has made finding emails a breeze in our company. Since we have offices worldwide, we can stay on top of all the emails that affect a project. Review collected by and hosted on G2.com.
I do find the interface with Outlook to be a little bulky at this time. There was an update to Outlook that broke the link between PIM and Outlook that, when fixed, will be a huge time saver. Review collected by and hosted on G2.com.
Project collaboration significantly improved with users having access to the information they need.
Secure storage which is easily accessible for all users including site based managers.
Accountability and tracking of information.
Contractual processes improved - ensures we meet deadlines and receive payment in line with contract terms and conditions.
Tendering process improved ensuring all suppliers have access to the relevant information and there is an audit trail of discussions and correspondence
We have stopped losing information - nothing is stored on laptops, deleted by mistake or left in an Outlook folder which others cannot access. Review collected by and hosted on G2.com.
Implementation and change within the organisation takes time. Not a fault of the software but adequate time needs to be allowed for training and ensuring people are happy using the software. Review collected by and hosted on G2.com.
Filing is quick, document issue saves a lot of time, holiday calendar records requests immediately.
Ticket support is prompt and there are many how-to guides to review.
Direct contact with our account manager is welcomed and response time for queries is quick. Review collected by and hosted on G2.com.
The search mechanism is a little restrictive i.e. the use of * and ' ' is more time consuming than just typing in a keyword to bring up results.
The search for phone numbers is difficult sometimes i.e. if someone is called Andrew and you type in Andy and the surname, it doesn't even pick up any close results on the surname only.
The general administration of holidays etc. is not quite as user friendly as I would have hoped.
Restrictions on license numbers i.e. we needed to reduce licenses based on our team size and since licenses came in bands it remained costly for our smaller number of users. Review collected by and hosted on G2.com.
Holiday administration works incredibly well and the file management / storage side of things has so much potential! It has been a pretty slow implementation so far with various ongoing issues but the finish line is in sight. Review collected by and hosted on G2.com.
I have found trying to get things sorted with Deltek fairly difficult at times... long wait times / no answers ETC. We have has three different account managers and trying to arrange new work, after an initial discussion / consultation, then seems to be forgotten about. We had one work order that took 11 months to be implemented after an initial email to our then account manager. Review collected by and hosted on G2.com.
Information can be classified at project level, at pool, at role or at an individual level, giving highly controllable access in a very straightforward manner. The system and security is straightforward to manage. The development of the mobile platform, particularly with custom forms, has helped roll technology out to our operational workforce. Review collected by and hosted on G2.com.
There is still reliance on technology that should have been retired by now, both in browser and workflow database. Review collected by and hosted on G2.com.
The system has been proven to flex and adapt to changing business needs over the years. We have been able to work with Deltek and develop innovative ways of managing our information that is uniquely suited to our business. Review collected by and hosted on G2.com.
The additional modules you can purchase are really varied in their quality. Some are great and others should not be offered in their current state. Review collected by and hosted on G2.com.
