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DeepConverse
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DeepConverse
By DeepConverse
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4.9 out of 5 stars
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DeepConverse Reviews & Product Details - Page 2

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DeepConverse Overview

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What is DeepConverse?

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse offers Chatbot, Conversational Search, and Interactive Guides to provide a delightful support experience to your users. Trusted by leading brands like Pandora, Logitech, Jaybird, and many more. Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, etc. By offering outstanding self-support for troubleshooting and delivering seamless customer support. DeepConverse AI gets trained in less than 30 minutes, enabling you to scale your % deflection month-over-month without having to increase your support efforts.

DeepConverse Details
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DeepConverse Community
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Product Description

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse Chatbot, Conversational Search, and Interactive Guides have become a prime choice for leading brands like Pandora, Logitech, Jaybird, and many more. Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, etc. By offering outstanding self-support for troubleshooting and delivering seamless customer support. DeepConverse AI gets trained in less than 30 minutes, enabling you to scale your % deflection month-over-month without having to increase your support efforts.

Seller Details
Seller
DeepConverse
Year Founded
2017
HQ Location
United States
Twitter
@DeepConverse
11 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Sai Teja G.
SG
Overview Provided by:
Sai Teja Grandhi

Recent DeepConverse Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Versatile and robust customer support automation platform"
DeepConverse has been an excellent partner in our Customer Support Automation journey over the last few years. We’ve been able to automate our Retu...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Excellent chatbots for customer service using artificial intelligence technology"
It gives us the tools to enhance the customer experience, reduce support costs, help us respond quickly, and ensure excellent customer service with...
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great customer support automation platform!"
DeepConverse is easy to use and building out low code automations has been very helpful for us
Read more
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DeepConverse Media

DeepConverse Demo - No-Code Chatbot Builder
Build your bot flows easily in just a few minutes.
DeepConverse Demo - Supercharge your Support Process
We offer AI Chatbots, Interactive Support Guides, Conversational Search products to supercharge your support process.
DeepConverse Demo - Interactive Support Guide Builder
Support guide builder to make your high ticket knowledge articles ultra interactive with guides.
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13 DeepConverse Reviews

4.9 out of 5
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13 DeepConverse Reviews
4.9 out of 5
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4.9 out of 5
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DeepConverse Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for DeepConverseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about DeepConverse?

Easy to set up, lots and lots of integrations, and some of the best onboarding I've seen. Review collected by and hosted on G2.com.

What do you dislike about DeepConverse?

Nothing in particular. It is an excellent product. Review collected by and hosted on G2.com.

Recommendations to others considering DeepConverse:

Don't think twice, just do it. It's an excellent tool. Review collected by and hosted on G2.com.

What problems is DeepConverse solving and how is that benefiting you?

We've used DeepConverse to sort out a lot of our customer support hassles. This has improved our CSAT and greatly helped with sales. Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about DeepConverse?

Chatbot's ability to learn a new skill and to answer user queries is very good. The user interface is very neat and clean. Review collected by and hosted on G2.com.

What do you dislike about DeepConverse?

No issues with them. We have not found anything that we dislike whilst using DeepConverse. Review collected by and hosted on G2.com.

Recommendations to others considering DeepConverse:

Easy to use and smooth integrations with Zendesk and others. Review collected by and hosted on G2.com.

What problems is DeepConverse solving and how is that benefiting you?

Automating repetitive support queries. Support overload problem is finally solved for us. Review collected by and hosted on G2.com.

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Verified User in Internet
CI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about DeepConverse?

Deepconverse's biggest asset is that it is very easy to use. User-friendly with a clean UX and intuitive design. Chatbot has been able to answer more than 75% of the requests it gets, leaving more of our support agents available to help customers who need more assistance. Agent handover is very simple. Review collected by and hosted on G2.com.

What do you dislike about DeepConverse?

Not found anything missing from the currently available products they all compliment each other. Review collected by and hosted on G2.com.

Recommendations to others considering DeepConverse:

Powerful and very easy to use chatbot platform. Review collected by and hosted on G2.com.

What problems is DeepConverse solving and how is that benefiting you?

Answering customer questions instantly. Delivering an appropriate experience for our customers by not waiting a long time to get answers. Reducing the workload of our agents. Review collected by and hosted on G2.com.

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