Decisions enables you to develop reasonably sophisticated workflows with no prior software development experience. Their examples and online help are excellent, and their support team is powerful and responsive. If you have experience with developing workflows, software, etc., you can do things like implementing RESTful APIs using very sophisticated SQL queries (that you write) with just a few clicks. This is a solid platform for integrating disparate sources of data, automating and monitoring workflows, developing forms and reports, and providing teams with the tools and UX they need to streamline their jobs. Review collected by and hosted on G2.com.
Installation can be complex and definitely requires you to have fairly detailed knowledge about systems, web services, database servers, etc. On the plus side, the Decisions support team is always quick to offer help and remote assistance, and it's included in the price of the product. Review collected by and hosted on G2.com.
35 out of 36 Total Reviews for Decisions
Overall Review Sentiment for Decisions
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Decisions makes development very easy and very visual and thus self-documenting. Decisions offers much more functionality than rules - flows, forms, integrations, etc. that make it possible to completely encompass business logic within, and implement complete working "code" modules without code. Decisions also allows for faster deployment of critical fixes. Because Decisions is a visual designer, it's easier to visualize changes, have confidence in them, and unit test individual components. Also, the export/import functionality allows you to quickly promote individual objects, rather doing a complete "build". During our review of rule engine products, Decisions was the most stable and feature-robust rule engine product that we reviewed. Decisions support has been extremely responsive and pleasurable to work with. Review collected by and hosted on G2.com.
With Decisions, due to it's graphical nature, you can run the risk of departing from object-oriented code and modular coding principals by creating monolithic and procedural flows. This is not a problem with the product per se; and it is still possible to maintain OO-like architecture in Decisions, but requires some careful planning during design. Also, project with large numbers of objects (we are in the 1000's) tend to cause issues and delays during operational functions, such as repository and import/export when dealing with the project as a whole. (Great strides have been made to improve this functionality since I started working with Decisions in 2015. See note about support in previous answer.) Review collected by and hosted on G2.com.
While using form - easy to design, validation efficiency, ability to show hide controls based on conditions, binding controls data via form input or via flow, While using report/page dashboard - easy to create reports, ease of defining table relationship, implementing complex summarized report using matrix view. Rules can be reuseable in multiple flows. We can easily implement hard rules using matrix rule. Customer support is best for resolving issues. Review collected by and hosted on G2.com.
Adding google fonts, defining responsive nature should be more easy. Review collected by and hosted on G2.com.
Form/report and small application dashboards for quick reporting and data views.
How quick we can create API integrations with SQL & SAP enterprise systems.
How easy to adjust folder structures or change naming conventions. Review collected by and hosted on G2.com.
Sometime trying to match data types and following the input/out parameters can be fun.
Each Step/Object documentation could be better or have more details on how to apply or use.
Migrating from different environment sometime the step/object IDs get lost are does not transfer and have to rebuild objects or update missing parameters.
Building relationships can be challenging under the SQL data integrations. This is not an issue for LOCAL DB.
Form designer could be more flexible. Advanced forms designs are painful due to grid definition and vertical/horizontal stacks. Really need to make sure you name each item/object uniquely. Review collected by and hosted on G2.com.
I like how collaborative and agile the Decisions teams are. Always willing to jump in and work together to meet customers' needs. Review collected by and hosted on G2.com.
I don't like how difficult it can be at times to engage support teams on an issue. By the time they ask all the questions via email we have already figured it out. I think at times we could use better structure, for example with process coaching, consultants could come better prepared for deep dives and actionable items. Review collected by and hosted on G2.com.
As a developer, I appreciate all the thought that has gone into making a solution that is easy and with solutions built in to make creating an end product the client enjoys using. Review collected by and hosted on G2.com.
There is so much the platform can do, but is lacking documentation in so many areas. Coming in new to Decisions, having an abundance of reference material is helpful. I often find that when I do locate material, it's limited in its explanation. Review collected by and hosted on G2.com.
It is an all-in-one solution limited only by your imagination. They also beleive in it so much that company's internal and customer facing processes (like support) are actually built in decisions as well. Review collected by and hosted on G2.com.
The step library looks like it has proliferated pretty widely so there is some duplication, and the explanation of what happens in each step isn't always clear. This makes the learning curve a bit steeper than it may need to be. Review collected by and hosted on G2.com.
Ease of getting a project started and simple-to-understand interface. I can get far into a project quickly, debug as I go, and easily integrate with almost anything. Review collected by and hosted on G2.com.
Not much. Most of what I dislike are on their roadmap for future additions/enhancements. Review collected by and hosted on G2.com.
It was very insightful and helpful to know the capabilities of the program. Initially it seems pretty complicated but through more use and training walkthroughs, the potential to creat unique documents and forms seems vast. I like how the program feels like you are creating something using code but by using workflows and databases instead. Review collected by and hosted on G2.com.
I think decisions could be a little more intuitive on where to find certain buttons and finding things that you need. Review collected by and hosted on G2.com.
It's robust capabilities and the ability to drastically cut down required time to accomplish a goal. Review collected by and hosted on G2.com.
I think the only downside is it can be too robust at times. Sometimes it can be difficult to start a new project given how many options/ways to do it are available. Review collected by and hosted on G2.com.
