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Dealertrack DMS Reviews & Product Details - Page 2

Dealertrack DMS Overview

What is Dealertrack DMS?

Dealertrack DMS is the only DMS solution backed by the power of Cox Automotive. With easy-to-learn software, open integrations, connected processes, and intelligent, cloud-based technology, Dealertrack DMS allows dealers to improve efficiency and profitability throughout their dealership, and thrive in an everchanging automotive market.

Dealertrack DMS Details
Languages Supported
English
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Product Description

Our DMS is a robust easy-to-use solution with real-time data access that will streamline and enhance any automotive business.


Seller Details
Year Founded
2009
HQ Location
Atlanta, US
Twitter
@CoxAutomotive
11,389 Twitter followers
LinkedIn® Page
www.linkedin.com
9,756 employees on LinkedIn®

CR
Overview Provided by:

Recent Dealertrack DMS Reviews

KB
Kristina B.Mid-Market (51-1000 emp.)
4.5 out of 5
"Daily use of this program"
It is straightforward to use and train employees on managing the program.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Dealertrack DMS Is Not Bad Considering Your Alternatives"
It is easy to log in and find the information you need for the most part. It's also secure and provides a supplement to CRM and any information we ...
MC
Melissa C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Favorite DMS Software"
I love how easy Dealtertrack makes it to integrate their software with banks that we use for financing. It is also very easy to submit applications...
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Dealertrack DMS Media

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39 Dealertrack DMS Reviews

4.4 out of 5
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39 Dealertrack DMS Reviews
4.4 out of 5
39 Dealertrack DMS Reviews
4.4 out of 5

Overall Review Sentiment for Dealertrack DMSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

My favorite feature is that you can use the F keys to toggle between functions. It makes processing invoices and working car deals go by much quicker than having to use the mouse. Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

When some system updates are performed I notice that they take away certain features/functions that I use frequently. Usually their answer is "you have to use a work around". Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

It makes the Accounts Payable side of the business run very smoothly. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

Ease of use and data filtering. very user friendly Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

It was mostly helpful and in most part user intuitive Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

definitely traffic management and efficiency Review collected by and hosted on G2.com.

AK
Dealer trade
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

I like that it digitally stores all the information I need for a deal. Easy to find what bank a customer financed with which I can't do with CDK unless I go through all of the scanned paperwork for the deal. It's a little bit faster than CDK Drive. Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

I can't see the actual paperwork for the deal I'm accessing. I can't access anything if my internet goes out. Review collected by and hosted on G2.com.

Recommendations to others considering Dealertrack DMS:

Make backup copies of things you need to be able to access if your internet goes out. Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

Keeps track of the financing banks a lot better than cdk. Review collected by and hosted on G2.com.

AC
Cashier
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Dealertrack DMS?

This website is super easy to use and very self explanatory Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

I don’t like that you need to use a certain printer for this website Review collected by and hosted on G2.com.

Recommendations to others considering Dealertrack DMS:

none Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

I’m not sure Review collected by and hosted on G2.com.

Amber R.
AR
Digital Marketing Specialist
Automotive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

Using DealerTrack compared to our previous DMS is a night and day difference. Way easier to use! Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

Creating advanced reports is tricky but the team helps me better understand! They are very quick and friendly. Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

The reporting makes a huge impact in our sales meetings. The team is really helpful with creating advanced reports and core reports are pretty easy to create ourselves. Very useful! Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

The interface is simple and user friendly. Everything you need is on the homepage with quick access to various tools. Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

It needs a facelift! More modernized and such. It seems to be a little archaic in terms of looks and such, but that actually might be a positive thing Review collected by and hosted on G2.com.

Recommendations to others considering Dealertrack DMS:

Deffinentely would recommend to those in the auto industry that need organization and useful features. Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

We base our entire business off of Dealertrack. We are able to see everything pertaining to the dealership in this program. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

I absolutely love that the customer service is quick and responsive also the site is easy to navigate and not too much jumbled up. Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

I dislike how berry different the classic navigator is to the new dealerfi Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

I am solving loading our dms with the correct info for deals since our breakdowns in contracts are showing up as N/ A Review collected by and hosted on G2.com.

Benjamin V.
BV
Senior Analyst
Automotive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

Dealer track was fast and accessible anywhere. Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

Some reporting functions could be improved Review collected by and hosted on G2.com.

Recommendations to others considering Dealertrack DMS:

Fast and great customer service Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

Finding missing inventory/transactions Review collected by and hosted on G2.com.

Josephina M.
JM
Managing Director Finance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

It is relatively easy to submit an application. And many of the features are very helpful like payoffs and Lender searches Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

to be honest, I liked the old interface better. The new one is a pain to fill out and there are too many unavailable features unless you want to pay extra. contacting lenders and getting updated call backs takes a while for transmission Review collected by and hosted on G2.com.

Recommendations to others considering Dealertrack DMS:

Real time updates are not really prevalent with this system but it is efficient to use Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

Like I said, some features are not available unless you pay extra and though the benefits are great I shouldn't have to pay extra . Why not just group it all together Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dealertrack DMS?

I like the ease of function. Finding a customer or vendor is easy. Adding a customer is just as easy. Review collected by and hosted on G2.com.

What do you dislike about Dealertrack DMS?

It feels like it times out and takes forever to get back into the system. When I have someone on the phone they don't care that the system timed out for security features they just want their update. I also dislike that two people cannot be in the ticket at the same time. Review collected by and hosted on G2.com.

What problems is Dealertrack DMS solving and how is that benefiting you?

Updating customer info a snap. Review collected by and hosted on G2.com.