Top Rated Dealertrack DMS Alternatives
Dealertrack is very resourceful and easy to use. The interface is straightforward after training. The Information we can access is crucial for business operations. As a service, this is a quick and easy tool to access inquiries and set up transactions through the DMV. Highly useful. Review collected by and hosted on G2.com.
Installing an "agent" on our local devices was a little tricky. It's not too intuitive during the set-up process. But this is unavoidable, and once the agent is set up, it's pretty easy if it is necessary. Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for Dealertrack DMS
Overall Review Sentiment for Dealertrack DMS
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I love how easy Dealtertrack makes it to integrate their software with banks that we use for financing. It is also very easy to submit applications to our lenders, as well as check the status of our applications. Review collected by and hosted on G2.com.
There is nothing I dislike about Dealertrack, even after using it for 11+ years. Review collected by and hosted on G2.com.
It is straightforward to use and train employees on managing the program. Review collected by and hosted on G2.com.
The security is getting ridiculous. It takes too long to recover your profile. Review collected by and hosted on G2.com.
What I like best is the ease of use for new users; it's easily accessible and can be taught to people that are new to the industry very easily. I also like that while DealerTrack has updated the interface, they have allowed long-time users to keep using key commands that we used in the Arkona version of the DMS. Review collected by and hosted on G2.com.
Some areas could still use improvements and have been brought up on the DMS 360 site and left unresolved. Some of those things would be bank reconciliation, ACH payments in payables, and limiting users on what accounts they can post purchase orders to. Review collected by and hosted on G2.com.
DMS had all the tools needed for accounting, employee information, customer information and payroll. Review collected by and hosted on G2.com.
The DMS system can be complicated at times. Review collected by and hosted on G2.com.
It is easy to log in and find the information you need for the most part. It's also secure and provides a supplement to CRM and any information we may have in there about our customers. Review collected by and hosted on G2.com.
The user interface is not the most intuitive, but it's better than most of their peers in the same field. Review collected by and hosted on G2.com.
Very intuitive, easy to navigate. When you do need support, it's easy to obtain and the reps are very proficient and friendly. Review collected by and hosted on G2.com.
The tool is not lacking anything, meeting all of our requirements. Review collected by and hosted on G2.com.
CHANGING A DMS IS NOT EASY, BUT AFTER A MONTH OR SO OUR TEAM WAS PRETTY COMFORTABLE WITH DEALERTRACK. Review collected by and hosted on G2.com.
WE COULD PAY TO UPGRADE OUR REPORTS, BUT THE BASIC REPORTS AND REPORT BUILDER WORK JUST FINE FOR WHAT WE NEED. Review collected by and hosted on G2.com.
Delaertrack offers us the ability to pay cars off and get payoffs along with submitting loans east to our lenders Review collected by and hosted on G2.com.
Switching between dealership accounts, we have multiple franchises. Review collected by and hosted on G2.com.
I am a reseller of a software that needed to connect (thorough API) to Dealertrack and the support received from them was outstanding. To many companies today are closed off for direct integration, not them. The ongoing support (or no need for) is very refreshing with integration. Review collected by and hosted on G2.com.
From my observation of the clients usage, not a real lot. I did hear a few times that the software was a little "heavy", meaning to much to get from one function to another. The only other things I had heard were very positive. Review collected by and hosted on G2.com.
My favorite feature is that you can use the F keys to toggle between functions. It makes processing invoices and working car deals go by much quicker than having to use the mouse. Review collected by and hosted on G2.com.
When some system updates are performed I notice that they take away certain features/functions that I use frequently. Usually their answer is "you have to use a work around". Review collected by and hosted on G2.com.
