dbaPlatform Pros and Cons

My favorite thing about dbaPlatform is that it allows my team and I to manage our client Google listings and schedule photos, Q&As and posts in advance. It's such a huge help to us as we manage so many individual locations, to schedule weeks to months worth of content/information in one go.

I like that dbaPlatform is easy to use too. It's intuitive so there's minimal training required, especially if you've worked with similar tools and/or Google listings previously. Plus, they have training videos readily available in the platform itslef.

My company was using another vendor for this previously and the people and the platform caused us more work. The platform was clunky and broke on a weekly basis, plus their customer service was garbage. We were told over and over it would be fixed soon and passed onto one customer success manager to the next. We switched everything over to dbaPlatform and have had virtually no issues since. When something glitches or we're unsure how to do something, in-platform support is immediately helpful. No long wait times or tickets.

We also like that we've been able to manage Google Vehicle Listing Ads here as well. Review collected by and hosted on G2.com.

I really don't have anything negative to say about it! Review collected by and hosted on G2.com.

For more than a decade, I have leveraged various 'Local SEO' tools and platforms to manage and scale hundreds of business locations online. I've tried everything from freemium tools to Enterprise products that cost 6 figures per year. I am pleased to say that dbaPlatform is the BEST on the market and it just keeps getting better as new features are continually added, or existing features are improved. This year alone, I have added more than one hundred new business locations to the platform and am happy to keep doing so. The platform offers vital Local Search tools at reasonable costs and is supported with excellent customer care, all of which, make the management process simple and efficient. Review collected by and hosted on G2.com.

Nothing, really. Their customer service is amazing, and the product works! Review collected by and hosted on G2.com.

My team has been working with dba platform for 3 years now, and I have always been very happy with the account support and progress. Our account rep, Ryan McCallister, has always been great to work with, actively explains his recommendations and shares best practices. Review collected by and hosted on G2.com.

The managed services portion has been great. I'm not a core user of the actual platform. Review collected by and hosted on G2.com.

The customer support I get, Ryan Sanberg and Ryan McCallister have always gone above and beyond to help me with any listing issue. Ryan Sandberg has stepped up when we needed changes made with difficult Google issues Review collected by and hosted on G2.com.

The Commandpad feels antiquated. Could be a more user friendly by updating the UI/UX Review collected by and hosted on G2.com.

We lean on dba for their expertise in Google Performance Max and Video Ad campaigns. Ryan McCallister consistently delivers- from placement to reporting. He manages our account across four brands, dozens of campaigns, & various KPI goals without missing a beat. Ryan and team provide excellent customer support. Review collected by and hosted on G2.com.

We need quick, easy access to reporting. Review collected by and hosted on G2.com.

I cannot express enough how dbaPlatform has revolutionized the way large-scale digital marketing agencies manage and optimize Google My Business listings. This powerful suite of tools has truly transformed the way we handle our clients' online presence. One of the standout features of dbaPlatform is its ability to schedule the publishing of photos and posts with little to no time being spent. This level of efficiency has saved us hours, allowing us to focus on other crucial aspects of our clients' marketing strategies. The customer support at dbaPlatform is exceptional. Whenever I have had questions or needed assistance, their knowledgeable and responsive team has been there to help. Their dedication to customer satisfaction is evident in their prompt and personalized support, which has made my experience with dbaPlatform even more enjoyable. Review collected by and hosted on G2.com.

I would like to see the schedule of posts in a calendar lay out. Also would like to see the numbers shown on the reports in hundreds as well as thousands. Review collected by and hosted on G2.com.

In this industry when theres a problem, you could spend all day hunting down a solution. One of the standout qualities of this DBA team is their exceptional responsiveness. Whenever a question or concern arose, the team was not only quick to address it but also provided intelligible and comprehensive answers. Their responsiveness significantly contributed to the efficiency of our project, allowing us to overcome obstacles and make informed decisions promptly.

What truly sets this DBA team apart is their depth of knowledge and expertise. It's not just about receiving an answer quickly; it's about receiving an answer that demonstrates a profound understanding of the intricacies of database management. This level of expertise instills confidence and reassurance, knowing that you are working with professionals who not only know what they are doing but also have a passion for their craft. Review collected by and hosted on G2.com.

As of yet I have no negatives working with dbaPlatform. Review collected by and hosted on G2.com.

dba is always on the cutting edge of what's happening in the world of local SEO. Their partnerships with leaders in search such as Google and Microsoft help facilitate quick resolutions to any challenges we encounter. They're constantly growing and expanding their service offerings, evolving the platform along the way. Review collected by and hosted on G2.com.

Sometimes there are some growing pains like bugs, etc. when you're growing things so quickly, but nothing that isn't quickly addressed. Review collected by and hosted on G2.com.

The people we work with is what I like best. Review collected by and hosted on G2.com.

None that i can think of currently at the moment. Review collected by and hosted on G2.com.

DBA has a great and communicative team that helps our agency get the best out of their dynamic platform which we use to best serve our clients. Review collected by and hosted on G2.com.

My only compliant would be that I have to frequently clear my cache to access the platform, which then logs me out of all of my other accounts. Review collected by and hosted on G2.com.