DaySmart Pet Reviews & Product Details - Page 4

There are many facets to this program. It does so many different things and definitely helps us maintain organization. Review collected by and hosted on G2.com.

It’s a little chaotic. There are some things we can’t fix like returning a product to a customer at the discounted price they paid instead of full price. Review collected by and hosted on G2.com.

The website and marketing around the software is very good, they clearly spend more time trying to sell you this rubbish software than they do actually making it good. Review collected by and hosted on G2.com.

Very poor customer service. No support or follow up calls. Many glitches but nobody to fix them. Review collected by and hosted on G2.com.

Helps organize our appointments. Allows for online booking. And I love the remote access from my phone. Review collected by and hosted on G2.com.

Design is a bit outdated. And I dislike the amount of steps it takes just to open up the grooming notes. Review collected by and hosted on G2.com.

Recording transactions is a breeze, and scheduling is simple. Entering new clients into the database is easy and there is a lot of room to record their information. The display of the program is aesthetically pleasing and it is easy to navigate. Review collected by and hosted on G2.com.

That I have to use Excel to have a list of how many dogs are staying overnight, I wish this was built into the system. You can see easily how many dogs are scheduled to come in, but it doesn't account for the dogs who are staying for days at a time, so you don't have a count. Also wish there was an emergency contact slot. And for the grooming section, it would be useful if you could easily keep a log of what they got each time they were in. Review collected by and hosted on G2.com.