Daylite Pros and Cons

I love that to start, there's an outstanding amount of customer resources to help with troubleshooting and exploring features that are simple, intuitive, and informative. Beyond that, they also make it incredibly easy to contact their customer support team if you experience problems or if you have any questions regarding their platform. Every time I've reached out via email, I get a response within minutes, and the problem is typically resolved just as quickly. In the rare instance that a potential product improvement is uncovered, their support team is careful to listen and understand our concerns or suggestions so that they can provide the full context of our pain point to their development team. I continue to be impressed by this team from all the improvements they've made to both improving performance and query load speed times, to come up with new features that have allowed us to be more productive and effective as an organization.

In the past, I've used Salesforce and in my experience, whether it was Salesforce Classic or Lightning, it always felt notoriously slow, cumbersome, and needly complex to perform simple functions and the customer service experience was always "meh." You might get to the solution you need, but you were never really crazy about it, and if you wanted to make a feature recommendation you never really felt confident that it was actually going to go somewhere. Review collected by and hosted on G2.com.

There's not much I can think of. I don't believe that there's a feature to send mass emails through them, but it's never something we've explored since we've always been comfortable exporting contact lists to Mailchimp to send out campaigns, and there isn't a feature to directly create or log calls or invite someone else such as a sales manager to be able to sit in on the call in the background to provide feedback. Our organization logs call notes manually and work in pairs when having calls with a customer/client which allows us to always have one person typing up notes. If you're looking for a CRM that has more features to simplify that type of sales/outreach experience, then this may not be the best fit. Review collected by and hosted on G2.com.

It's surprisingly powerful. The interface which appears in Apple mail is extremely useful and means that relevant contacts etc are imported in one click - after initial setup. Review collected by and hosted on G2.com.

It's complicated in its capability which means that "how to set it up" for your context and type of business is unknown. I'd love to see use cases where one could select from a bunch of diverse statements those that closely resemble one's own biz context so a set of "set up settings" can be implemented from the get go so it's easier and more value adding from the get go. Review collected by and hosted on G2.com.

Daylite is the best contact, task, email and appointment management database I've ever utilized. Review collected by and hosted on G2.com.

None. I don't dislike anything about Daylite. Review collected by and hosted on G2.com.

I've used Daylite for close to 20 years. In that time, it has become the 'goto' repository for our data. Review collected by and hosted on G2.com.

The cost of using Daylite has become untenable. The supposed new features have zero impact on how we have used the product over time. Review collected by and hosted on G2.com.

Daylite has great linkability, allowing for building a robust overview of a client and all my business activity. Review collected by and hosted on G2.com.

The UI is tired and needs updating to modern standards. They need to adopt a more ‘Kaizen’ approach to reducing the number of clicks to create links and relationships. Review collected by and hosted on G2.com.

Daylite accomplishes what no other program that I have used can. It synchronizes all aspects of our communication, tasks, appointments, email, etc with each business opportunity. It links each email, text, letter, document, contact, and employee, related to those opportunities so that all members of my team are able to work together at bringing each sales opportunity to a satisfactory close. And, the program is totally customizable to fit any organization in any industry. Review collected by and hosted on G2.com.

I can't think of anything about this program that I dislike. Review collected by and hosted on G2.com.

Daylite is jampacked with bonus features (sales tracking, product/project management, etc) that don't usually come with traditional CRMs. It allows companies to target leads based on filters that match their needs effectively. Review collected by and hosted on G2.com.

Daylite's user interface can be a bit overwhelming for users who are more accustomed to traditional cloud CRMs. Daylite requires some familiarization to effectively maximize its potential in seamless workflow integration. Review collected by and hosted on G2.com.

Fit all my Apple devices. Service is almost perfect and fast. Lot of features that saves times and fill my needs. Review collected by and hosted on G2.com.

Takes time to add version that suit Apple upgrades Review collected by and hosted on G2.com.

The CRM is a very solid and well build software package. Easy to work with and outstanding customer support.

It's fully integrated with Apple Mail and works offline, ideally while travelling. Review collected by and hosted on G2.com.

wish that some plugins would be included in Daylite itself Review collected by and hosted on G2.com.

I EXPERIENCE phenomenal control over all my data, commitments, opportunities, and projects. I now excel at execution. There are fewer things on my mind due to Daylite's automation features. I manage both my business and family life with Daylite, an integrated solution for information management.

When I realized my peace, sanity, and time were worth protecting and was fed up with complaining to my wife about a piece of garbage software I was currently using, I did not have a solution to replace it with. It wasn't until I threw the gauntlet down that there had to be something for the Mac that was serious for running my small business did I discover my new-found love—Daylite.

I have emotional scars from using other programs at $2100! That’s how bloody it got, how costly. But for a precious fraction of the cost with Daylite, I have peace like a river flowing out of my personal and professional commitments. I am in control. Thank you, Marketcircle!

This year marks my thirteenth anniversary with my new love, Daylite. She has been so good to me. She is flexible, customizable, expandable, able to take on new tasks and projects without fuss. It's been a peaceful thirteen years since our new relationship began, and God forbid that I would do anything intentionally to betray that relationship.

It wasn’t long after being introduced to Daylite that her hidden capabilities came into view. The more time I spent with her, the more I became grateful for her creator. "You mean this company fosters feedback from the experience I am having with their prize creation? You mean I can have a hand in the engineering enhancements beyond what she is doing for me today? This is phenomenal!”

It has cost me dearly to arrive at a place of peaceful productivity—this speaks to the warfare surrounding bringing increasing order to the jurisdiction of your family and family business. I have the right tools that are serving me now. If you are not currently experiencing such a “relationship” with your digital/computing life, I can most certainly make the appropriate introduction to Marketcircle’s Daylite for the Mac so that you too can experience a similar transformational relationship with a functioning digital assistant. No more divorces! I’ve found my true love because she serves me well. Review collected by and hosted on G2.com.

There are no downside to this love affair. Review collected by and hosted on G2.com.