Daylite Reviews & Product Details - Page 14

There're so many features packed into one software that becomes quite impressive with the add ons that are offered through IOSXpert. Review collected by and hosted on G2.com.

I wish that more actual tasks could be automated rather than just task reminders. Review collected by and hosted on G2.com.

Contact with support is easy. Responses to support tickets are quick and helpful. There is online chat available and when necessary they will log onto your computer to get things fixed in a timely fashion. Review collected by and hosted on G2.com.

The cloud is for operating purposes only. It is not a backup. Review collected by and hosted on G2.com.

The ability to add so much information about the client or business being entered is excellent. We have multiple addresses, phone numbers, misc. data about each of our clients in the system. Review collected by and hosted on G2.com.

There should be an easier way to switch which address and phone number is the primary one for each client. Review collected by and hosted on G2.com.

It connects things together and has a Mac App feel. Contacts integration is pretty good.

It's the only CRM of its size I've ever used, so keep that in mind for the "dislike" section. Review collected by and hosted on G2.com.

I'm looking at this program compared to other programs I've used on Mac, not necessarily compared to other CRMs. So maybe this is the cream of the crop. If it is, I'm afraid to see the others...

It is perhaps the clunkiest and most confusing professional program I have ever seen. It is incredibly intimidating to use and learn due to the bad UI design, unintuitive actions, the simultaneously uselessly redundant/non-existent/unhelpful labeling, and one of the worst "more details" and "edit" functionalities I've ever seen (I hate those stacking sidebars that hide everything and cover each other up).

Calendar integration is a joke. The Today view of the Daylite calendar is a joke. The iPhone/iPad app is a joke (it took literally 30 minutes to set up and if I did anything like lock the screen or even pull up the control center, it would crash). And don't even get me started on importing things from other programs...

It's one of those apps that updates all the time and each time it has run another installer... I hate apps that do that.

It's a Mac exclusive app, so why isn't it in the app store???

It's not the worst app I've ever seen, but it comes close. Review collected by and hosted on G2.com.

The thing I like most about the new Daylite is its capability to include files not only in people's and companies' entries, but as well as those in emails. When I am working on a project I can link files to people and have them attached to emails, and also, I don't have to tediously look for an email in my Apple Mail application. Review collected by and hosted on G2.com.

Appointment reminder emails -as far as I have been able to figure it out- can't be sent to more than one person, as any email address above the first one is separated by a comma and NO SPACE, so that my email program (Apple Mail) doesn't recognize it as separate email addresses. Review collected by and hosted on G2.com.

The interconnectedness of all the items in Daylite is the most important feature. Being able to look at an upcoming meeting and quickly review everyone's contacts who are coming, the projects and actions the meeting might relate to, as well as support notes - just amazing. Review collected by and hosted on G2.com.

I wish I could put more TYPES of information as links within the system. I'd love, for instance, to be able to drop a clickable Devonthink item link into a task. Instead, that's put in a text field that isn't clickable. Ultimately, any complaints I have I feel confident will be ironed out in future releases, as they are mostly related to device compatability (very minor) and especially use on iOS (share sheet, etc). I should be able to quickly and easily send a URL or an email or even a webpage from that app to Daylite as I can do with other to-do apps. Also, they don't sign a BAA, so I cannot use PHI in the app - if I could - this would run my entire business immediately, including patient records. Review collected by and hosted on G2.com.

The software integrates well with Apple Mail and makes it easy to archive emails into a centralized database for searching. The calendar and projects functions have been very useful in our organization. Review collected by and hosted on G2.com.

MarketPlace focuses a large amount of it's resources on improving and troubleshooting their cloud product and the self-serve product often does not get updated or patched for sometime after. Recently we have found two issues with syncing events between Apple's Calendar app and the Calendar within Daylite. Both issues have been reported and both responses included that cloud based Daylite took precedence. Review collected by and hosted on G2.com.

There is so much to like about this program!

It can basically manage your whole business all in one place.

Start out by entering your Opportunities. Link those to Contacts and Companies. Create custom pipelines with tasks (you can create templates of these so you only need to do the setup once). Apply them to the Opportunity to track and plan your progress.

Once you win the Opportunity, convert it to a project and all your links come over to the new Project. From here you can add new Tasks and Pipelines (again you can create templates here to make this easier).

Track your progress in detail so you'll know exactly where you are at any time with just a glance.

The integrated Calendar makes scheduling a breeze. Check user's free and busy times and set up meetings with them and also with resources (like meeting rooms and projectors, etc) all in one place.

Daylite and integrate with Mac Mail too. So that all your correspondence for a particular project can be captured automatically and kept in your Daylite database for easy searching.

With multiple views you can see your data and filter it in about any way you like. Makes it very easy to drill down on any opportunity, or project or see how people and companies are linked together.

Daylite is truly hard to beat and will help you keep your business running smoothly! Review collected by and hosted on G2.com.

Sometimes the report engine is hard to customize. But there are partners to help you with custom reports if needed. Review collected by and hosted on G2.com.

Daylite's regular improvements make this product extremely helpful in my business. They are committed to making upgrades, and keeping small business working as productively as possible. In addition, Daylite (Marketcircle) has an excellent support team that responds to issues quickly to get my business up and running again, or to remove obstacles that may have appeared by my misuse.

I can't say enough about what an outstanding piece of software (and software company) Daylite is. I have the opportunity to speak to large groups of Mac-using professionals, and without exception, I recommend Daylite. Now with Cloud-syncing, the software gives the best of both worlds (cloud-based, and offline use). It really is the best. Review collected by and hosted on G2.com.

Daylite doesn't release upgrades on the bleeding edge of new operating systems. (For instance, they have not released an iPhone X edge-to-edge update). However, I don't see this as a negative since this is my most important business-related software. I prefer that it is always stable, rather than being first to release something new. While there should be progress, there shouldn't be risk to something so important. Review collected by and hosted on G2.com.

It really has amazing relationship database abilities. Review collected by and hosted on G2.com.

The learning process has been a complete pain the butt. It is not easy to learn nor is the customer service very good. I would say it is very poor. After 10 years of using Daylite I have gone their cloud services which are fine. I was computer programmer and am a power user now. This process has been painful to learn. Customer service is email, chat, ( and sometimes days before you can get a response ). I HATE their customer service. Review collected by and hosted on G2.com.