Daxko Pros and Cons

It is very easy to use, allows for effective communication with client, it is easily integrated into my trainer schedule, and I like that clients are notified of their appointments. Review collected by and hosted on G2.com.

Future scheduling for repeating sessions can be challenging to navigate. Review collected by and hosted on G2.com.

I like that you can always reach customer service when needed. Review collected by and hosted on G2.com.

I have no issues at this time with Daxko. Review collected by and hosted on G2.com.

Multi Club Friendly and great when staff is busy. Review collected by and hosted on G2.com.

The scanner doesnt always work so must manualy check members in which cleads topotentially missing check-ins. Review collected by and hosted on G2.com.

I like how I can customize my home screen main menu. Review collected by and hosted on G2.com.

I wish I could more easily undo and fix transactions that are logged incorrectly. Review collected by and hosted on G2.com.

being able to access membership status and updating attendanc3 Review collected by and hosted on G2.com.

not easy to change schedule, there were times we changed the schedule and saved it but went back to the original schedule. Review collected by and hosted on G2.com.

I like the visual presentation of my schedule. Review collected by and hosted on G2.com.

No dual scheduling for same time slot. Only can schedule in 15 min increments. Review collected by and hosted on G2.com.

Easy to find classes, time slots, and member data both on the desk top and app. Review collected by and hosted on G2.com.

The number of clicks it takes to get to the class roster. Review collected by and hosted on G2.com.

Club Automation's scheduler has been the most helpful aspect of the software. It allows us to fit systems into our business rather than our business into systems.

Club Automation has allowed our club to implement new programs with ease while solving pain points such as member communication with an automated approach.

We have been able to expand on our software stack with API integrations for member retention to further accelerate business growth.

As "Super Users" we are always learning and finding new opportunities. Club Automation's customer support has given us the ability to voice concerns and suggestions with ears up the management chain.

We are proud partners of CA. Review collected by and hosted on G2.com.

Some downside to Club Automation include some inconsistencies around reporting and scheduling.

While the reporting in Club automation is robust yet simple, we find inconsistencies in data formating and available data across different reports.

The inconsistencies in scheduling prevent us from really operating some club offerings in the most desired ways. For example, service schedules (ex: Tennis, Swimming, Personal Training) vary in how they are presented, either resource based (Courts) or provider based (Personal Trainer) and is not able to be changed which prevents us from allowing visibility on the mobile app and online and adding additional services. Review collected by and hosted on G2.com.

We switched to Club Automation from CSI Spectrum for our membership tracking and billing, and we can already see a huge improvement of quality and customization. It is also web-based, unlike our other platform, so staff can use it anywhere and it allows our members to use it themselves! They are able to sign in and register for programs, pay their bills, look at statements. All of this information was coming from the front desk before so this takes a huge burden off them. Plus, they have an app that is connected to the platform as well! Review collected by and hosted on G2.com.

The implementation of a new platofrm from another is never easy, and this was no exception. The sheer amount of data that needed to be tranferred overcaused a few hiccups, and members learning a new app is always a challenge. I also think CA could try to include more club staff members in their onboarding training, rather than just their main contacts. Review collected by and hosted on G2.com.

The aesthetic and how user friendly it is Review collected by and hosted on G2.com.

That people can not cancel registrations Review collected by and hosted on G2.com.