DataPacket Pros and Cons

After trying multiple server providers, we've started moving all our critical servers to DP as it's the most stable one (not a single minute of downtime in the last year), DDoS protection is great and support is actually there if you need it (which is not to be taken for granted if you've tried other providers..).

We received a 70Gbps attack, which they mitigated without affecting our clean traffic. We wouldn't have realized we were under attack if we hadn't received an email from them about it. Amazing.

The dashboard UI is fantastic and easy to work on.

Prices are maybe a bit higher than some of their competitors (although still lower than others we've tried) but on DP, everything just works, so it's totally worth it.

We've now started using pooled bandwidth across the servers we have on DP as this allows us to be very flexible with adding/removing new servers and still be able to sustain the same traffic. Very cool feature!

Amazing work from the DP team! Review collected by and hosted on G2.com.

We just wish they'd deploy L7 anti-DDoS protection so we can move our site too to their servers. Currently they "only" protect from L3 and L4 as I understand. Review collected by and hosted on G2.com.

We've been working with DataPacket for almost two years at the moment and have never had network/hardware issues with the ordered servers.

The main thing you'll notice if you've ever worked with OVH is DataPacket's support centre. It's one of the best of the all major hosting providers we've used. Technical support works fast and might even set everything up on your server if you give them such permission. In case you need a server with a CPU DataPacket doesn't have, the sales support might even order it just for you.

The pricing is fair comparing to the other hosting providers and taking into account the support centre.

We do highly recommend to use DataPacket as your hosting provider. Review collected by and hosted on G2.com.

There's really nothing we would complain about. The only thing I'd notice is that there's no option to order a tiny server for a low price. Review collected by and hosted on G2.com.

After trying out various bare metal hosting providers for the past 10 years, DataPacket has truly stood out among them, meeting our requirements exceptionally well.

1) Their network connectivity sets them apart, with a global reach with low latency everywhere. Across 23 of DataPacket’s locations, our servers have seen significant improvements in average user latency and network stability following our migration.

2) Our interaction with their sales and support team has been amazing. Rapid response times and goes above and beyond to provide solutions for us. Also, unlike prior experiences when issues arise where we’ve been suggested to reinstall our servers, DataPacket’s team is genuinely helpful.

3) DataPacket’s dashboard is one of the best in the industry. We get a clear overview of our servers, network usage, detailed DDoS attack overview, transparent billing details, and more. Using it is a joy compared to the industry norms in this regard.

In summary, DataPacket is a provider where everything simply just works, which aligns perfectly with what we’re looking for. Review collected by and hosted on G2.com.

We have been customers at DataPacket for nearly a year now, during which little to no issues have arisen. If we were to highlight a minor concern, it would be that lead times for new deployments (of non-stock servers) have been longer than expected a couple of times. Review collected by and hosted on G2.com.

Quality of the provided servers.

Richness of options they provide. Review collected by and hosted on G2.com.

During our work togather we did not experience any problems with them. Review collected by and hosted on G2.com.

Working with DataPacket is a pleasure. Our account manager always have the best solution for any problem, the support team never took more than 5 minutes to reply and the network really never disappointed us at all. There is NO other company in the industry with this level of service and technical support quality. They're awesome! Review collected by and hosted on G2.com.

There is nothing I dislike about DP, seriously.

Keep this great job guys! Review collected by and hosted on G2.com.

We love working with Datapacket, their passionate team is always available for our requests.

Custom requests are not a problem. They are very reliable and very responsive.

The servers have well-chosen configurations. The infrastructure seems to be well built.

As well as :

- BringYourOwnIp

- Our CSM (Ondra :p)

- Servers fit perfectly for us

- Available on slack Review collected by and hosted on G2.com.

We understand Datpacket's Strategy but if we can make small feedbacks to keep improving :

- Bandwidth and IPs are expensive

- No layer 2 between Datacenters (a must-have)

- No choice for small servers? Review collected by and hosted on G2.com.

DataPacket is extremely easy to work with and continually goes above and beyond to provide us with the level of service and support that we need. Having direct access to their team via our own channels allows us to collaborate quicker and faster than with any other provider, and the team is always ready to help us with whatever we need.

Their customer portal is one of the best in the industry, with detailed insights into not only the servers they provide, but also network traffic, network attacks and more. The level of detail they provide for network attacks in particular is something that we now use an example for all providers we work with. Review collected by and hosted on G2.com.

DataPacket continually iterates and improves its offerings both in terms of physical hardware and its essential customer portal. For some customers, the lack of cheaper options may be a downside, but we appreciate the premium level of service that they provide. Review collected by and hosted on G2.com.

We really appreciate the communication with the DP Sales team (it is perfect to communicate our needs in our native language), and also, the speed of delivery of the requested server is pretty excellent. During our long cooperation, we faced only one problem, which was solved in 60 minutes and this is incredible (our previous experience with another company was just horrible). Also, the pricing is very fair, and we are saving hundreds of euros each month after choosing the DP instead of the old hosting provider. Review collected by and hosted on G2.com.

nothning, we have only a good expericnce with the DP Review collected by and hosted on G2.com.

High quality and 100% customer satisfaction. They always respond in minutes and there are no long term issues or promises made they can not live up to. Prices are more than fair for the services you receive and they help whenever they can with seemingly endless effort. Best customer frindly team! Review collected by and hosted on G2.com.

There is nothing i dislike about Datapacket Review collected by and hosted on G2.com.

The best thing about Datapacket is its excellent support. Whatever question or issue we had, we could talk to the person directly responsible for that in a Slack channel and get our question resolved. This is not something you can ever have with most of their competitors. Review collected by and hosted on G2.com.

Lack of cheaper options. Datapacket offers rather powerful dedicated servers which are great, but for some things, you may want to have cheaper and slower servers or even a VPS. Review collected by and hosted on G2.com.