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DataPacket Reviews & Product Details - Page 2

DataPacket Overview

What is DataPacket?

DataPacket is a leading global player in the field of dedicated servers, providing state-of-the-art technology for all workloads, an unparalleled network, and an approach centered around their clients' needs. DataPacket's stock features over 4000 bare metals with unshared 10–200GE uplinks located in 55 data centers across six continents. To ensure low-latency & reliable data delivery, they operate a strong network with direct access to 16 TOP transit providers and over 300 private peering partners. Uniquely, DataPacket's skilled L2-L3 in-house support engineers, available in real-time 24/7 via phone, email, online chat, or Slack, are ready to help you solve any issue directly. No chatbots, no tickets bouncing around for days.

DataPacket Details
Languages Supported
English
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Product Description

Dedicated server provider with unshared 10Gbps ports. DataPacket’s 5Tbps bandwidth capacity network spans over 15 datacenter locations in the USA, Europe and Asia. The servers are fitted with the latest technology components including Intel CPU.


Seller Details
Year Founded
2011
HQ Location
London, United Kingdom
Twitter
@DataCampUK
7 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

Šimon R.
ŠR
Overview Provided by:
Sales Director at DataPacket

Recent DataPacket Reviews

AirProxy .
A
AirProxy .Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing server provider"
After trying multiple server providers, we've started moving all our critical servers to DP as it's the most stable one (not a single minute of dow...
SH
Stanislav H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Premium quality"
We've been working with DataPacket for almost two years at the moment and have never had network/hardware issues with the ordered servers. The m...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Amazing bare metal server provider!"
Quality of the provided servers. Richness of options they provide.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

DataPacket Media

DataPacket Demo - Aggregated traffic overview
Monitor and evaluate your bandwidth usage.
DataPacket Demo - Servers overview
Concise overview of your DataPacket servers.
DataPacket Demo - Server detail
Detailed server information and management tools.
DataPacket Demo - Instant server delivery
Choose in real-time from hundreds of specifications currently available.
DataPacket Demo - DDoS protection
Customize your DDoS protection.
DataPacket Demo - Billing overview
Manage your active subscriptions and make payments conveniently.
Answer a few questions to help the DataPacket community
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30 DataPacket Reviews

4.7 out of 5
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30 DataPacket Reviews
4.7 out of 5
30 DataPacket Reviews
4.7 out of 5

DataPacket Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DataPacketQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AH
Sr. Manager, IT Infrastructure & Security
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about DataPacket?

If you want easy deployment, flexibility, accuracy, security, automation, along with having 24x7 support, I'd recommend Datapacket.

Datapacket also providing you a global service by hosting servers in different locations based on your business plan. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

There is nothing to dislike, but as a suggestion, I'd like to ask Datapacket team to keep extending their business to more countries. Review collected by and hosted on G2.com.

Recommendations to others considering DataPacket:

It's better to improve DDoS portal by sharing more information regarding the attacks. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

We could help our players to reach the lower latency as much as possible. Review collected by and hosted on G2.com.

Stephen B.
SB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DataPacket?

Flexibility and support are unlike anything in the market. Making the move from a traditional VM-based cloud to bare metal was an adjustment and there was always a debate on the trade-offs. DataPacket's flexibility really made the case for us to move to bare metal because we could get the configuration necessary to get the IP processing performance that made the shift worth it.

Every touch point with support has been extremely quick and incredibly professional. Other reviews point out bandwidth and price and so forth in the "what do you like best" question, but that focus doesn't do justice to the quality provides.

Bare metal seems to be a fairly crowded space and I don't know why DataPacket doesn't have higher Google search rankings. It took us a while of sifting through alternatives to find DataPacket and we're really happy we did. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Using DataPacket doesn't quite feel like the a typical cloud provider using VM and serverless and the onboarding experience at first feels a bit different, but after about a day we were seeing the upsides of working with DataPacket, so that context shift was fairly smooth. Review collected by and hosted on G2.com.

Recommendations to others considering DataPacket:

If you're looking for bare metal, DataPacket is the best. Good data center locations. Great support. Flexibility in configuration. We did a deeper evaluation of Packet.com, but we also did lighter evaluations of many other bare metal cloud vendors and DataPacket came out on top. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Lolo offers a Programmable Virtual Private Cloud (VPC) which we've historically used other VM-based cloud providers for hosting. The Programmable VPC is all about high performance IP switching and routing with the ability to control device/terminal and routing through APIs and your own low code, visually built applications. DataPacket really helped us up our game in terms of scalability per core. Review collected by and hosted on G2.com.

Dejan G.
DG
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DataPacket?

At BunnyCDN, we work with and test many different companies around the world to assure our customers enjoy excellent service at all times and DataPacket easily takes the cake. Backed by a great team, DataPacket provides an unparalleled experience with an excellent global network, instant support around the clock, and a passionate team that is truly a pleasure to work with.

They have gone above and beyond to provide a great level of service for us and everyone from their team has been incredibly helpful and accommodating at all times.

I would not hesitate to recommend them to anyone looking for a partner that focuses on quality and great customer service. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

We experienced a couple of small issues during a couple of years of working together, but those are all completely normal and DataPacket has always offered an exceptional resolution, so there is really not much to dislike. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Partnering with DataPacket has allowed us to focus on providing and developing an excellent service for our users without having to worry about hardware and network logistics. They are always on top of things and there to help out, saving time on our side, and making sure everything is running smoothly at all times. Review collected by and hosted on G2.com.

Eli M.
EM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DataPacket?

Good price for bare metal servers with unmetered bandwidth. Their team has been very helpful in setting up some custom networking architecture for us — in our case, BGP addresses for use by multiple servers in a Kubernetes cluster using Metal-LB. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

If you're used to cloud providers, it will seem kind of barebones. Not all their servers support automatic OS reinstall, but they're apparently working on that. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Livepeer is setting up a global network of RTMP servers as a gateway into our decentralized video transcoding network. Standard cloud providers have metered bandwidth, which would immediately cost us a ton of money. DataPacket was a good solution due to their global footprint and unmetered bandwidth. Review collected by and hosted on G2.com.

Mark S.
MS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DataPacket?

DataPacket's servers and network are top notch, they provided a fantastic user experience to Discord's users -- truly one of the few providers we've worked with that could hit our quality bar and provide the level of service we expect. We have thorough internal quantitative and qualitative performance metrics, and DataPacket stood out as being excellent for our users and we were quite happy with them.

Additionally, our account team was a joy to work with and really helped us out when it mattered. When we had a capacity crunch, DataPacket was there for us, and we wholeheartedly recommend them to anybody looking for quality servers & network. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Provisioning many servers was somewhat time consuming due to a lack of a complete API, but we were able to work through it with some assistance. This was really the only main issue that we ran up against that had any impact on our ability to serve or deploy. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Discord was in need of additional capacity for our core audio/video service and we turned to DataPacket. They jumped to the challenge and quickly helped us out. We were more than happy with the quality of their systems and network, as proven by our internal quantitative and qualitative performance metrics. Review collected by and hosted on G2.com.

SM
Co-Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DataPacket?

Technical support is very fast and responsive. They're always helpful and flexible when we need custom solutions. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Network throughput is very nice but it's better if we can get lower latency to some content providers. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

It's hard to find a server provider in Asia with good network knowledge and won't charge u too much for a BGP set up. DP solved this problem, we hope they can add more Asia locations like India. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DataPacket?

We got to know Datapacket through a partner and our experience was excellent. The negotiation process is always very easy. We always receive good suggestions that meet our needs. They always answer our questions very quickly. The team is great. The server has an excellent cost-benefit and robustness. I hope that we will increase our demand in the short term. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

There is nothing I dislike about DataPacket Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Greater bandwidth. Reliable and robust dedicated servers Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DataPacket?

DataPacket has a good choice of locations with great connectivity at competitive pricing. They've proved to be nimble and flexible in meeting a customer's needs. Technical support is responsive and skilled. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

We appreciate the many new features DataPacket has introduced over the years, many that we have also requested. We hope to see DataPacket continue to work on making their service more dynamic and improving their support for automation tools . Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Our service requires great network latencies and access to high-performing server hardware. DataPacket has helped expand our geographical reach. Review collected by and hosted on G2.com.

Rudolf K.
RK
Cloud Operation drama handler
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about DataPacket?

The support we experienced in past 8+ month has been superior.

Dealing with networking issues between other bare-metal providers and AWS has been always tricky. But Data Packet networking team acts quickly and affected routes to AWS are exchanged swiftly. Data Packet provides excellent service and we are able to handle broadcasting peaks with ease now. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Nothing so far! Maybe prince in the beginning, but since we started to utilize more Gbps we were able to get better prices than from competition. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Broadcast streaming peaks and reliable connection to AWS as video recording of customers depends on it. Benefits of using Data Packet has been reliability, network capacity and exceptional support. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about DataPacket?

network was very good and support team was responsive but service in very bad in 2020, network issues and bad support Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

bad support

network issues

high price

bad managments Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

bad support

network issues

high price

bad managments Review collected by and hosted on G2.com.

Response from Šimon Rybišár of DataPacket

Dear customer,

we are truly sorry for your negative experience. First of all, we truly apologise for any inconvenience the outage has caused for you. I am sure you can see now or will be able to see in future, that an outage like this is a rarity with us, not a usual occurrence.

We have kept all of our customers in the loop about the outage but I assume by "real support" you mean resolution, which, unfortunately, came only after 3 hours.

After the incident, we have reached out to all of our customers, that were affected by the Frankfurt outage and provided both support and compensation based on our SLA. We understand, that the outage affected many businesses but we did our best to act as quickly as possible, and we did take several steps to avoid similar situations from happening in future.

We would like to assure you, that we do take this matter seriously and would like to get in touch with you to see, where exactly you feel we have failed you support-wise. Thank you.

Best regards,

Simon

Sales Director at DataPacket.com