DataDome, by operating transparently in the background, offers us effective protection for our website against bots and scrapers, without any manual intervention. This allows us to focus fully and calmly on our projects. Review collected by and hosted on G2.com.

We are subject to manual scrapes, which often slip through the cracks. Review collected by and hosted on G2.com.

Customer support

Agility in features development

Implementation quick and simple

Use of Ux/Report/Dashboard straight to the point and user friendly Review collected by and hosted on G2.com.

API catalog must be completed

Log retention 'limited'

Lack of doc in blocking reason understanding

Limit in folder organization Review collected by and hosted on G2.com.

The simplicity of integrating DataDome is remarkable: within a few minutes, the solution was operational on our site. The dashboard is very intuitive and offers real-time visibility on blocked threats. I also appreciate the ability to customize security rules according to our business needs. This allows us to have fine control without complexity. Review collected by and hosted on G2.com.

We encountered some difficulties during the integration with the Fasterize module. This required several technical adjustments and close monitoring with teams on both sides to ensure everything worked correctly. Better documentation or guides specific to this type of configuration would have been helpful to save time. Review collected by and hosted on G2.com.

A product and a true quality service

Continuous improvements

A real consideration of customer issues.

Very responsive and quality reactivity and support. Review collected by and hosted on G2.com.

To date, no criticism on Datadom or the product. Review collected by and hosted on G2.com.

We have been using DataDome for two years now, and the solution has been entirely satisfactory. It continuously learns and evolves, ensuring regular improvements. The WEBUI is efficient and functional, and the recent update has made it even more pleasant to use.

The reduction in maintenance and monitoring efforts is significant compared to other bot management solutions we used and maintained for several years before switching to DataDome.

The technical team is attentive, responsive, and pleasant to work with, which is a real plus. Review collected by and hosted on G2.com.

The cost is relatively high, but this is in line with other security solutions.

A lack of possibilities with the API for automating configurations and deployment.

For the integration to be truly excellent, some setup time is required. Review collected by and hosted on G2.com.

I particularly appreciate the efficiency of DataDome in detecting and protecting against malicious bots. The solution is very simple to implement and works smoothly in the background, without impacting the site's performance. The dashboard offers good visibility of blocked threats and allows real-time monitoring of suspicious activity. The ability to customize security rules according to specific needs is also a big plus. Review collected by and hosted on G2.com.

The only downside is the cost, which can be high for small businesses or start-ups. Although the service is worth it due to the quality of protection, a more flexible pricing model could be interesting for organizations with tighter budgets. Review collected by and hosted on G2.com.

1. Datadome's models are effective and able to accurately identify the bots. In the meaning time, the real user's experience is not impacted too much.

2. The integration flow is smooth. they have provided thorough documentations; and when there is any question, there is always someone we could look for to troubleshoot.

3. excellent support. whenever we report any live issue, the reply is prompt and helpful. they could also add customised rules based on our use case. Review collected by and hosted on G2.com.

Although Datadome has proven effective in combating bot activity, hope that it could continue improving on the model, because the hackers are improving on their scripts as well. Review collected by and hosted on G2.com.

An easy to use portal to manage, see and react to any Bot attacks. Review collected by and hosted on G2.com.

False positives do sometimes impact customers. Its unavoidable sometimes, but from time to time there seems to be a increase in false positives. Review collected by and hosted on G2.com.

We have been using DataDome since 2019. Their progressive mindset has allowed us to stay one step ahead of evolving bots, with consistently improved false positive ratios and user experience. With industry-leading DataDome Captcha and constantly updated rules, DataDome allows us to set it and forget it, while safeguarding our data and users. Their availability and support during Australian hours is also a benefit to us. Review collected by and hosted on G2.com.

Minor nitpick: having tech support during APAC work hours. Review collected by and hosted on G2.com.

Datadome is really on a mission to stop bots, It was very easy to start working with them, even though we needed a customized approach with a new module for it to work. It was very quick to work together with them and answer all the questions that resulted in us integrating without any issues. Review collected by and hosted on G2.com.

Very sophisticated bots are still a challenge - but I don't see anyone having solved that yet, key thing is that they are continuing to invest and try to stop them. Review collected by and hosted on G2.com.